Enhancing Staff Nurse Engagement Jill Tahmooressi NGR 672511999
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Enhancing Staff Nurse Engagement Jill Tahmooressi NGR 6725/11999 Introduction to Nurse Leadership 11/15/2016
Engaged Employees • Enjoy their work • Get satisfaction from doing a good job • Feel valued and rewarded • Are enthusiastic about the mission/goals • Are highly motivated
Is Engagement a problem? 77% of nurses responding to a national survey reported that they were satisfied with their jobs, only 18% of nurses reported that they were actively engaged in their work, (Fasoli, 2010, p. 18). • Nationwide research conducted by the Advisory Board indicates that only 32. 8% of Registered Nurses are engaged in their work and 7. 4% are •
Why is engagement important? A highly engaged registered staff nurse workforce would seemingly equate to a low turnover rate since the nurses are engaged in their workplace and the resulting outcomes of their professional efforts. Unhappy nurse's results in high turnover which equates to more money lost. It is estimated that it cost about $64, 000 to replace one nurse (Renter, Allen, Thallas, & Foley, 2014).
Correlation between Engagement & Staff Turnover
More reasons to engage nurses Rose Sherman in 2015 stated, "Conceptually, it has been linked to empowerment, job satisfaction, job involvement and organizational commitment". Sherman, R. O. (April 13 th, 2015 Blog). Manager Impact on Staff Engagement. Accessed 10/14/2016 at http: //www. emergingrnleader. com/manager-impact-onstaff-engagement.
Correlation between Engagement & Patient Safety
Strategies to enhance nurse engagement 1) 2) 3) 4) 5) Promote identification with the organization, Connect staff to the organization's success, Create security, Recognition through skill building, Build trust Sherman R. O. (April 13 th, 2015 Blog). Manager Impact on Staff Engagement. Accessed 10/14/2016 at http: //www. emergingrnleader. com/manager-impact-on-staff-engagement.
Engagement through Shared Governance Quality & Safety Outcomes Nursing Research & EBP Clinical Practice Finance Exemplary Profession al Practice
Staff Nurse Innovations as a result of Engagement in Shared Governance Safety Tent Cards to reduce falls from exam room tables H. U. G. G. I. E. S. > best practice when administering an injection Safety Posters K. A. P. O. W. expansion> Partnering with Schools in the Community Skills / Education Days Increased certification & education Standardized Intake Protocol
Using Technology to connect sites for Shared Governance Meetings Picture compliments of Miami Children’s Health System: 12 centers across 3 counties in South Florida
Other Strategies The Advisory Board Company in 2014 , published a 104 page briefing for the nurse executive titled, "The National Prescription for Nurse Engagement: best practices for enfranchising frontline staff in organizational transformation. " In the briefing, the concept of relationship building emphasizing the staff nurse strengths was emphasized in "Dimension # 4: Recognition. "
Advisory Board Strategy, cont. Hand-written notes by the nurse leader, manager when a nurse practiced in an extraordinary manner, • Emails which recognized a particular nurse or team when goals were met • Formal and informal recognition of individuals and teams at shift huddles, in meetings and in newsletters •
ENGAGEMENT THROUGH RECOGNITION Transformation Nurse Leaders empower the clinical bedside RNs to take pride in their work using such tools as Evidence-Based Practice- Best Practice Development Transformational Nurse Leaders drive to document the outcomes of Best Practices noting achievements through formal recognition of team accomplishments
Consider the Magnet Journey to Advance Nurse Engagement 2014 -2017 ANCC Magnet Standard: Structural Empowerment SE 4
Shared Leadership as an Engagement Tool When nurse leaders create an environment where nurses are involved and active in decision making, they become engaged and feel a sense of ownership in their practice (Pabico & Cadmus, 2016).
References: Advisory Board. Access at advisory. com American Nurses Credentialing Center (ANCC), 2014. The Magnet Standards. Fasoli, Du. Jon (2010). The culture of nursing engagement: a historical perspective. Nursing Administration. Vol. 34(1), pp. 18 -29. Pabico, C. , & Cadmus, E. (2016). Using the pathway to excellence® framework to create a culture of sustained organizational engagement. Nurse Leader, 14(3), 203 -206. doi: 10. 1016/j. mnl. 2016. 01. 005 Renter, M. , Allen, A. , Thallas, A. , Foley, L. , (2014). How Magnet designation affects nurse retention: an evidencebased research project. American Nurse Today. Vol. 9(3), pp. 38 -40. Sherman, R. O. (April 13 th, 2015 Blog). Manager Impact on Staff Engagement. Accessed 10/14/2016 at http: //www. emergingrnleader. com/manager-impact-on-staff-engagement.
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