Enhanced Housing Options at Kettering Enhanced Housing Options

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Enhanced Housing Options at Kettering

Enhanced Housing Options at Kettering

Enhanced Housing Options at Kettering § A new Home. Move service for under-occupying tenants

Enhanced Housing Options at Kettering § A new Home. Move service for under-occupying tenants § A new Life. Plan programme to link our customers to training, educational and employment opportunities § An enhanced life skills training programme § An expanded housing options toolkit for people with mental health problems, young people and ex-offenders

Home. Move § Providing practical and financial support to tenants wishing to downsize §

Home. Move § Providing practical and financial support to tenants wishing to downsize § Home. Move was launched at the end of July 2009 § Marketing and advertising campaign covering all Council tenants § Incentives are based on a points scheme § Removals - 9 points § Packing - 7 points § Utilities – 1 point § Mail – 1 point

Home. Move § At the end of September 53 tenants were registered (27 were

Home. Move § At the end of September 53 tenants were registered (27 were as a result of a marketing letter sent to Council tenants) § Since 1 April 2009 – 8 tenants have been assisted to downsize § Our target is to assist 35 households per annum to downsize

Life. Plan § Helping customers to overcome the barriers that prevent them from getting

Life. Plan § Helping customers to overcome the barriers that prevent them from getting a job, starting training or volunteering § Open to Housing Options customers & Council tenants § Life. Plan was launched at the end of July 2009 § At the end of September, 29 people are registered and in regular contact with the Life. Plan Advisor

Life. Plan § Life. Plan Interviews § Skills analysis and work experience § Motivational

Life. Plan § Life. Plan Interviews § Skills analysis and work experience § Motivational one-to-ones § Life skills courses § Writing CVs § Job Search and applying for jobs § Supported visits to partner agencies § Linking to health services § Family support

Enhancing our life skills training courses § Move On, Move In – life skills

Enhancing our life skills training courses § Move On, Move In – life skills training for young homeless people and new tenants under the age of 25. § 64 people have graduated and only two failed tenanacies § Course 9 begins in October § New Opportunities, New Skills – life skills training for older, vulnerable tenants. § Course 3 will begin in October. § Working with RSL’s to deliver a tenancy training course for their new tenants

Expanding our housing options toolkit § More housing options and better outcomes for: §

Expanding our housing options toolkit § More housing options and better outcomes for: § Ex-offenders § People with poor mental health and learning difficulties § Young people

Expanding our housing options toolkit

Expanding our housing options toolkit

Expanding our housing options toolkit § It’s all about: § Communicating better § Understanding

Expanding our housing options toolkit § It’s all about: § Communicating better § Understanding better § Procedures and referrals § More housing options § Improving the customer experience § More than just housing

Some Emerging Issues § Home. Move § Many tenants want to downsize but there’s

Some Emerging Issues § Home. Move § Many tenants want to downsize but there’s a shortfall in the number of suitable properties § Joint working with housing associations to increase supply? § Life. Plan § Need for lifeskills training specifically for gypsies and travellers § Life. Plan Advisor gets drawn into wider tenancy sustainment issues § Supporting People funding for a new tenancy sustainment post?

Next steps § Communicating and understanding better - Running homelessness and housing options training

Next steps § Communicating and understanding better - Running homelessness and housing options training for partner agencies including Citizens Advice Bureaux, Probation, HM Prison Service, Community Mental Health Team, Youth Offending Team, voluntary agencies, RSL’s § Procedures and referrals – New MAPPA procedures § More housing options – More housing options for young people including a supported lodgings scheme and supported accommodation for teenage parents § Improving the customer experience - Introducing personal action plans for Housing Options customers § More than just housing – Developing taster life skills training courses

Enhanced Housing Options at Kettering Any Questions?

Enhanced Housing Options at Kettering Any Questions?