Engineering Real Change EAUC Conference 6 December 2006

  • Slides: 14
Download presentation
Engineering Real Change EAUC Conference: 6 December 2006 Alison Gardner alisongardner@virgin. net / alisongardner@theplanb.

Engineering Real Change EAUC Conference: 6 December 2006 Alison Gardner [email protected] net / [email protected] co. uk www. theplanb. co. uk EAUC Conference: December 6, 2006 University of Hertfordshire

Owning the Solution Imposed solutions Vs Collaborative solution development www. theplanb. co. uk 2

Owning the Solution Imposed solutions Vs Collaborative solution development www. theplanb. co. uk 2

Real Change – Systems change – Behavioural change – Perception change www. theplanb. co.

Real Change – Systems change – Behavioural change – Perception change www. theplanb. co. uk 3

Perceiving Success Perceptions Vs Reality Measurement and convergence www. theplanb. co. uk 4

Perceiving Success Perceptions Vs Reality Measurement and convergence www. theplanb. co. uk 4

Consulting Staff & Students – The process: • • Presentation to OVC Presentation to

Consulting Staff & Students – The process: • • Presentation to OVC Presentation to Senior Management Team (SMT) Detailed Questionnaires to OVC and SMT Interviews with OVC members Web-based questionnaires for staff and students Establishment of FAQ website Open consultation sessions (3) www. theplanb. co. uk 5

Consulting Staff & Students – How well did it work? www. theplanb. co. uk

Consulting Staff & Students – How well did it work? www. theplanb. co. uk 6

www. theplanb. co. uk 7

www. theplanb. co. uk 7

www. theplanb. co. uk 8

www. theplanb. co. uk 8

Consulting Staff & Students – The benefits www. theplanb. co. uk 9

Consulting Staff & Students – The benefits www. theplanb. co. uk 9

Consulting Staff & Students – Lessons (re-) learned • Process • Task www. theplanb.

Consulting Staff & Students – Lessons (re-) learned • Process • Task www. theplanb. co. uk 10

Consulting Staff & Students – Recommendations www. theplanb. co. uk 11

Consulting Staff & Students – Recommendations www. theplanb. co. uk 11

Next Steps: 1 Advocacy – staff, students and other stakeholder groups • Roadshows to

Next Steps: 1 Advocacy – staff, students and other stakeholder groups • Roadshows to inform and consult on: – Proposed parking solution – New Park & Ride options – Travel solutions / suggestions derived from consultation sessions » Travel plan initiatives – Performance measurement » Real and perceived www. theplanb. co. uk 12

Next Steps: 2 – Advocacy to support effective implementation • To maintain flow of

Next Steps: 2 – Advocacy to support effective implementation • To maintain flow of information • To sell and re-sell benefits • To demonstrate that the consultation process is ‘real’ • To allow for continuous demonstration that staff / student suggestions are being pursued www. theplanb. co. uk 13

Engineering Real Change EAUC Conference: 6 December 2006 Alison Gardner alisongardner@virgin. net / alisongardner@theplanb.

Engineering Real Change EAUC Conference: 6 December 2006 Alison Gardner [email protected] net / [email protected] co. uk www. theplanb. co. uk EAUC Conference: December 6, 2006 University of Hertfordshire