Engage customers Optimize operations Data intelligence Empower employees

Engage customers Optimize operations Data + intelligence Empower employees Transform products

Engage customers Optimize operations Data Capture digital signal across business 2 Insight Connect and synthesize data Data + intelligence Action Improve business outcomes Empower employees Transform products

Insight Connect and synthesize data Optimize operations a dat l a n atio r e Op Empower employees ts duc pro ter Bet nal sig e ye p lo m E Action Improve business outcomes em plo yee s Data + intelligence Mo re eff ect ive 2 Mo re e ffic ien t op s Data Capture digital signal across business Cus tom er s ign al ps shi tion rela per Dee Engage customers Pro duc t te lem etry Transform products

Service Marketing Modern Sales Unified Intelligent Talent Operations Finance Power platform Adaptable

PRODUCT FOCUS FOR THE NEXT 6 MONTHS 1 2 3 Fundamentals ”One Microsoft” Integrations Intelligence Continue to invest in our core capabilities and services Differentiate as a company with the completeness of our integrations with the Microsoft Cloud across Office 365, Azure, Linked. In, and Bing Drive intelligent action without requiring data scientists to get engaged and without going through long and complex development cycles

Packaged applications But no application is And sometimes there is are the fastest way exactly what you need: no “app for that: ”

Packaged applications But no application is And sometimes there is are the fastest way exactly what you need: no “app for that: ” Budget constraints Time & Resource constraints Business expectations Paper processes Complex processes IT/Business partnership Legacy system maintenance “Shadow IT” governance Leverage existing technology Security & Compliance

Dynamics 365 Microsoft Power Platform Azure Office 365 Standalone Apps Common Data Service for Apps and Data Connectors

One platform Power. Apps Vision Common data Connected everywhere No cliffs

Dynamics 365 + Common Data Service Integration Today Marketing Sales Services Talent Power. Apps + Common Data Service + Flow Finance AX Platform User Interface Model apps (Web Client + UCI)+ Canvas apps Logic Business rules + Flows + Plugins Data model Entities + Relationships Operations Data Integrator

A plan for every customer Office 365 Included Extend Share. Point and other Office assets you already have Dynamics 365 Included Customize and extend Dynamics 365 apps you already have Power. Apps P 1 Upgrade to enterprise connectors and the Common Data Service Power. Apps P 2 Upgrade to use robust business logic across application types

230+ Built-in Connectors + Custom Connectors Built-in connectivity to 230+ cloud services, content services, databases, APIs, etc. Seamless hybrid connectivity to on-premises systems via the On-Premises Data Gateway Custom Connector support allows the registration of developer / IT systems as a building block for citizen developers Use multiple data sources in a single application for processes that span systems.

Release Notes

17 Updating Dynamics 365 Modernizing the way we update Dynamics 365 Two major releases per year – April and October – offering new capabilities and functionality October '18 release overview mics Dyna r o f Q A F olicies ate P d p U 5 6 3

18 Team Members Team Member Licensing Changes FAQ Dynamics 365 for Team Members License Updates Recording Partner. Source access required

19 Dynamics Learning Portal Microsoft Dynamics Learning Portal To get free DLP access Partners must be on Partner. Source with the same requirements and agreements in place as before and then enroll to the no-cost training pack. urses: o s s e r t n Importa training s s e c c a : DLP soft. com g o r n i c i n i m a r T LPHelp@ D : t r o p Sup

20 Modern Commerce Website Embrace modern commerce Announcement Announcing price adjustments for onpremises and cloud products Video Microsoft’s commerce vision and the business opportunity in FY 19 and beyond