End of Life The Technology Graveyard NETECHSUMMIT Speaker

End of Life – The Technology Graveyard #NETECHSUMMIT

Speaker info Scott Pulverenti Account Executive | Five Nines #NETECHSUMMIT

Technology in 2018 LOB Applications Software OS Hardware #NETECHSUMMIT

AGENDA • Four stages of the product lifestyle • Five Problems with using EOL hardware • EOL Technology Management plan • What’s going EOL? • Example plan #NETECHSUMMIT

UPCOMING EOL PRODUCT END OF SUPPORT Microsoft SQL Server 2008 7/09/2019 Windows Server 2008 1/14/2020 Exchange Server 2010 1/14/2020 Windows 7 1/14/2020 VMware ESXi 6. 0 3/12/2020 Microsoft Office 2010 10/13/2020 VMware ESXi 6. 5 & 6. 7 11/15/2021 Microsoft SQL Server 2012 7/12/2022 Windows Server 2012 1/10/2023 Microsoft Office 2013 4/11/2023 Exchange Server 2013 4/11/2023 #NETECHSUMMIT

4 STAGES OF THE PRODUCT LIFECYCLE 1 Introduction #NETECHSUMMIT

4 STAGES OF THE PRODUCT LIFECYCLE 1 Introduction 2 Growth #NETECHSUMMIT

4 STAGES OF THE PRODUCT LIFECYCLE 1 3 Introduction 2 Maturity Growth #NETECHSUMMIT

4 STAGES OF THE PRODUCT LIFECYCLE 1 3 Introduction 2 Maturity Growth 4 #NETECHSUMMIT Decline

KNOW THE DIFFERENCE BETWEEN EOL, EOS, & LDOS … SO YOU ARE NOT S-O-L #NETECHSUMMIT

Product Lifecycle End-of-Life (EOL) • The date the product is announced going end-ofsale End-of-Sale (EOS) • Last day to order the product through vendor Last-Date-of-Support • Last day to receive applicable service and support for the product #NETECHSUMMIT

5 PROBLEMS WITH USING EOL HARDWARE Compromised Data Security #NETECHSUMMIT

5 PROBLEMS WITH USING EOL HARDWARE Compromised Data Security Decreased Productivity #NETECHSUMMIT

5 PROBLEMS WITH USING EOL HARDWARE Compromised Data Security Decreased Productivity Higher Maintenance Costs #NETECHSUMMIT

5 PROBLEMS WITH USING EOL HARDWARE Compromised Data Security Decreased Productivity Higher Maintenance Costs Problems with Scalability #NETECHSUMMIT

5 PROBLEMS WITH USING EOL HARDWARE Compromised Data Security Decreased Productivity Higher Maintenance Costs Problems with Scalability Non-Compliance #NETECHSUMMIT

5 PROBLEMS WITH USING EOL HARDWARE Compromised Data Security S LE K C E R S Decreased Productivity Higher Maintenance Costs Problems with Scalability Non-Compliance #NETECHSUMMIT

EOL TECHNOLOGY MANAGEMENT PLAN STEP 1 – Identify • What is going EOL? • 1 -5 years #NETECHSUMMIT

EOL TECHNOLOGY MANAGEMENT PLAN STEP 2 – Assess • How reliant is our businesses success on this product? • What other parts of our environment utilize this product? • Is there a cloud-based option available? • Is this the right product for me? #NETECHSUMMIT

EOL TECHNOLOGY MANAGEMENT PLAN STEP 3 - Plan • Create a plan to replace EOL products, while meeting the business goals you assessed in Step 2. • Compatibility • Timeframe • Budget • Downtime • Communication #NETECHSUMMIT

EOL TECHNOLOGY MANAGEMENT PLAN STEP 4 – Implement • Implement the plan you put in place in Step 3. • Keep the communication flowing. • Test, test and test. • Get user (employee feedback) from affected personnel. • Celebrate! #NETECHSUMMIT

EOL TECHNOLOGY MANAGEMENT PLAN • • Step 1 – Identify Step 2 – Assess Step 3 – Plan Step 4 – Implement #NETECHSUMMIT

WHAT WILL DOWNTIME COST YOU? • Are you okay with it costing you employee productivity? • How about new sales? • What does downtime do to you brand credibility? #NETECHSUMMIT

Recent EOL PRODUCT END OF SUPPORT Microsoft Server 2003 Graveyard Windows Vista Graveyard VMware ESXi 5. 5 Graveyard Microsoft Office 2007 Graveyard Citrix Xen. App – numerous versions Graveyard Microsoft Exchange 2007 Graveyard #NETECHSUMMIT

UPCOMING EOL PRODUCT END OF SUPPORT Microsoft SQL Server 2008 7/09/2019 Windows Server 2008 1/14/2020 Exchange Server 2010 1/14/2020 Windows 7 1/14/2020 VMware ESXi 6. 0 3/12/2020 Microsoft Office 2010 10/13/2020 VMware ESXi 6. 5 & 6. 7 11/15/2021 Microsoft SQL Server 2012 7/12/2022 Windows Server 2012 1/10/2023 Microsoft Office 2013 4/11/2023 Exchange Server 2013 4/11/2023 #NETECHSUMMIT

Microsoft Office 2010 1. Identify 2. Assess 3. Plan 4. Implement #NETECHSUMMIT

EOL TECHNOLOGY MANAGEMENT PLAN STEP 1 – Identify • What is going EOL? • Microsoft Office 2010 (EOL in 2020) #NETECHSUMMIT

EOL TECHNOLOGY MANAGEMENT PLAN STEP 2 – Assess • How reliant is our businesses success Office 2010? • Very reliant. Word, Excel, and PPT are used frequently to store, present and share data. • Is there a cloud-based option available? • Yes. • Is this the right product for me? #NETECHSUMMIT • We’d like to share documents easier. But

EOL TECHNOLOGY MANAGEMENT PLAN STEP 3 - Plan • You decide to move to Office 365 for your Office suite. • Compatibility – works on all our workstations • Timeframe – complete by 2020 • Budget – incur an operating expense • Downtime – no planned downtime • Communication – programs stay the #NETECHSUMMIT same, but updated workflows will need

EOL TECHNOLOGY MANAGEMENT PLAN STEP 4 – Implement • Implement the plan you put in place in Step 3 #NETECHSUMMIT

Questions?