ENABLING QUICKER RESPONSE FOR HOSPITALITY Presentation Hospitality PL000019
ENABLING QUICKER RESPONSE FOR HOSPITALITY » Presentation: Hospitality | PL-000019 -r 3 | Dec 1, 2010 Verticals TOC »
[ HOSPITALITY ] Enterprise-grade Wireless PRODUCTS YOU CAN RELY ON § Reliable, consistent voice quality in any enterprise environment § Robust devices that stand up to extended use § Integration providing real-time access to timesensitive information COMPATIBLE WITH ANY INFRASTRUCTURE § Leverage existing telecom and data infrastructure § Guaranteed interoperability § Enterprise-class features and functionality Presentation: Hospitality | PL-000019 -r 3 | Dec 1, 2010 2
[ HOSPITALITY ] Meeting the Special Needs of Hospitality Streamline information flow & improve response time § Improve customer-facing services § Ensure timely interaction dealing with guest’s needs § Enable the right assistance on short notice § Communicate room cleaning requests quickly & effectively § Quickly locate employees & assign tasks § Send employee alerts via messaging § Enhance hotel security for guests and staff Presentation: Hospitality | PL-000019 -r 3 | Dec 1, 2010 3
[ HOSPITALITY ] Hospitality Customers SUNSET MARQUIS FIRMDALE HOTELS Tucker’s Point Hotel & Spa Presentation: Hospitality | PL-000019 -r 3 | Dec 1, 2010 4
[ HOSPITALITY ] Maximize Existing Systems Getting the most from integration with your current systems Customer Facing Services Operational Activities Hotel Environment Improve response time Leverage productivity Keep guests safe Room Service Concierge Porters Maintenance Room Cleaning Night Phones Door Bells Property Mgmt Presentation: Hospitality | PL-000019 -r 3 | Dec 1, 2010 Fire Alarm Security Building Mgmt Emergency Alerts 5
[ HOSPITALITY ] Unleash the Power of Wireless Connectivity Increase interaction & responsiveness Presentation: Hospitality | PL-000019 -r 3 | Dec 1, 2010 Quick response to safety concerns Improve customer experience Reduce customer waiting time 6
[ HOSPITALITY ] Hot. SOS 2 -Way Messaging § Send service orders directly to a wireless handset for quicker response. § Acknowledge and update service order status thru the handset soft keys. § Send Hot. SOS order to multiple individuals; once a “start” is acknowledged, erase message from other handsets. § Forward a service order to another individual if busy…Hot. SOS still receives status update via the forwarded message. Presentation: Hospitality | PL-000019 -r 3 | Dec 1, 2010 7
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