EMS Communication Systems Topics Benefits of EMS Communication

EMS Communication Systems

Topics • • • Benefits of EMS Communication Systems System Elements Radio Systems The Future Patient Radio Reports

Benefits of EMS Communication Systems • • Point of Receipt for Service Request Assignment of Appropriate Resources Pre-arrival Instructions Notification & Dispatch of Resources Incident Tracking Safety (EMER button & AVL) System Status Monitoring Mechanism Data Management & Research Tool

System Elements • 911 & 311 Access Points • Communications Center Staff – Call Taker – Dispatcher • Field Receiving Units – Pager, Radio, MDT, Printer, Field Comm Center • Field Transmitting Units – Mobile/Portable radio, MDT, Cellular phone, Field Comm Center • AVL

System Elements Early Dispatch Consoles

System Elements Call Taker Position Dispatcher Console

System Elements Enhanced 911 Screen

System Elements Mobile Communications Center

System Elements Media TVs Comm Consoles Emergency Operations Center

Radio Systems • Terminology – Frequency vs. Band – Simplex vs. Duplex – Repeater System • VHF • UHF – Most common for emergency medical uses • 800 megahertz • 900 megahertz

The Past

The Present & Near Future Mobile Data Terminal (MDT) & Laptop PC Enhanced 911 Screen Medical Priority Dispatching & Prearrival Instructions

Patient Radio Reports • Communicates Info to Receiving Facility • Allows Receiving Facility to Prepare • Should be: – Brief, Pertinent Info – Confidential – Descriptive of the Patient’s Status • Requires Practice to Become Proficient