EMPLOYMENT RELATIONS Business Studies Topic 4 NATURE OF

EMPLOYMENT RELATIONS Business Studies Topic 4

NATURE OF EMPLOYMENT RELATIONS v Stakeholders in the Employment Relations Process: v Employers v Employees v Unions v Employer Associations v Government Organisations

NATURE OF EMPLOYMENT RELATIONS v Managing the Employment Relations Function: v Forecasting v Analysis v Recruitment & Selection v Training v Management v Line managers and specialists

KEY INFLUENCES ON EMPLOYMENT RELATIONS v Social Influences v Changing work patterns v Populations shifts v Legal Influences v New Organisational Behavioural Influences v Economic Influences v Globalisation

EFFECTIVE EMPLOYMENT RELATIONS v Role of Employment Relations v To provide a link between management and the employees in a business. v Effective employment relations is concerned with: v Identifying and selecting competent employees v Developing strategies to ensure effective communication with employees v Rewards v Training and Development v Flexible working conditions

EFFECTIVE EMPLOYMENT RELATIONS v Communications Systems v Grievance Procedures v Worker Participation v Team Briefings v Rewards v Training and Development and Induction v Flexible working conditions – Family Friendly Programs

EFFECTIVE EMPLOYMENT RELATIONS v Measures of Effectiveness v 1. Levels of Staff Turnover v 2. Absenteeism v 3. Disputation v 4. Quality v 5. Benchmarking v Flexible working conditions – Family Friendly Programs

LEGAL FRAMEWORK OF EMPLOYMENT v The Employment Contract v Common Law v Rights & Responsibilities of Employers v Rights & Responsibilities of Employees v Statutes v Awards v Agreements v 1. Employee collective agreements v 2. Union collective agreements v 3. Australian Workplace Agreements (AWA’s) v 4. Union greenfield agreements v 5. Employer greenfield agreements v 6. Multiple business agreements

LEGAL FRAMEWORK OF EMPLOYMENT v Types of Employment Contracts v Casual v Part-time v Flexible v Permanent v Casual

INDUSTRIAL CONFLICT v Definition of Industrial Conflict v Causes of Industrial Conflict v 1. Wage demands v 2. Working conditions v 3. Management policy v 4. Political goals and social issues

INDUSTRIAL CONFLICT v Perspectives on Conflict v 1. The unitary view v 2. The pluralist view v 3. The radical perspective

INDUSTRIAL CONFLICT v Types of Industrial Action v v Overt v 1. Strikes v 2. Lockouts v 3. Pickets v 4. Bans v 5. Work-to-rule Covert v 1. Absenteeism v 2. Sabotage v 3. Labour turnover v 4. Exclusion

INDUSTRIAL CONFLICT v Roles of Stakeholders in Resolving Disputes v Employers v Employees v Unions v Employer associations v Government

INDUSTRIAL CONFLICT v Dispute Resolution Processes v Grievance Procedures v Negotiation v Mediation v Conciliation v Arbitration

INDUSTRIAL CONFLICT v Costs and Benefits of Industrial Conflict v Costs v Benefits

ETHICAL & LEGAL ASPECTS v Issues in the Workplace v Working Conditions v Occupational Health & Safety (OH&S) v Worker’s Compensation v Anti-discrimination v Equal Employment Opportunities (EEO) v Unfair Dismissal