EMPLOYEE SATISFACTION AND COMMITMENT Jason Blohm Siena Heights

EMPLOYEE SATISFACTION AND COMMITMENT Jason Blohm Siena Heights University

MASCO CABINETRY CULTURE SURVEY 23% considered “High Risk” 25% felt trapped Hottest issues Training and Development Care and Concern Lack of recognition

EQUITY THEORY Behavior vs. Outcomes Perception vs. Facts

Work dissatisfaction = Home dissatisfaction Young employees want autonomy

SOCIAL INFORMATION PROCESSING THEORY My job satisfaction depends on your attitude “Another day in paradise” “Same stuff, different day”.

EMPOWERMENT Empowerment occurs via training and communication Allows for independent decision making

DISSATISFACTION Tardiness Withdrawn Gossiping

WHAT TO DO? Support from management Recognize a job well done Empower decision making Development programs (succession planning) Employee Engagement Seek out opportunities Classes Positions Job shadowing

Don’t create this guy

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