Employee Involvement Chapter 9 Employee Involvement is an

Employee Involvement Chapter # 9

Employee Involvement is an approach to improving quality and productivity i. e. to better meet the organization's goals for quality and productivity at all levels of organization.

Management Functions Planning Organizing Staffing Directing Controlling

Motivation Defined Motivation can be defined as the inner propelling force, impetus, incentive or reason giving the person the prompting to be energized to act in a certain way. Motivation is concerned with understanding ‘why people do what they do’. In other words why do people chose a particular course of action and persist with it , even in the face of difficulties and problems.

Motivation Defined Direction Intensity Persistence

6 I was saying "I'm the greatest” long before I believed it. Intensity

7 Direction

Persistence It's not that I'm so smart, it's just that I stay with problems longer.

Motivation and Performance 9 Accepted Definition Performance = Function of Ability x Motivation Alternative Definition Performance = Function of Ability x Opportunity x Motivation

Motivational Theories

Douglas Mc. Gregor’s theory X and Y Theory X A motivation philosophy in which employees are seen as lazy, unambitious, and in need of coercion to complete work tasks Theory Y A motivation philosophy in which employees are seen as interested in assuming responsibility, capable of innovative approaches to work problems, and having no inherent distaste for work

Maslow’s Hierarchy 12 of Needs Self-Actualization Self-Esteem Social/Belonging Safety Physiological

Herzberg’s Two-Factor Theory Dissatisfaction and demotivation Not dissatisfied but not motivated Hygiene Factors • Company policies • Quality of supervision • Relations with others • Personal life • Rate of pay • Job security • Working conditions Positive satisfaction and motivation Motivational Factors • Achievement • Career advancement • Personal growth • Job interest • Recognition • Responsibility

Contrasting Views of Satisfaction and Dissatisfaction 14 Traditional view Satisfaction Dissatisfaction Herzberg's view Motivators Satisfaction No satisfaction Hygiene Factors No dissatisfaction Dissatisfaction

Successful motivation involves: 15 Getting people to do what you want them to do When you want them to do it The way you want them to do it Because they want to do it

Desire to be an achiever.

Motivation through team spirit and loyalty

Motivation through personal growth benefits • Some people simply desire to grow or mature intellectually and spiritually

Motivation by measuring and monitoring results 19

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