Emergency Communication For Saratoga II Don Steinbach AE

Emergency Communication For Saratoga (II) Don Steinbach AE 6 PM Saratoga Amateur Radio Association Nov. 2, 2016 Em. Comm for Saratoga 1

Topics • • • • ARES & RACES & ACS MOU with City of Saratoga SARA & CERT EOC Comm Capability Activation Go Kit Frequencies Operating Tips Training Opportunities MAC Program NIMS & ICS Issues & Concerns Links Em. Comm for Saratoga 2

What’s New? • ARES & RACES & ACS – Added ACS • Frequencies – Revised simplex frequency (146. 595 was 145. 595) • Modified Mercalli Scale – Added • Interesting Links – Added • Emergency Communications Go-Kit Data Package – Added • Departure Checklist – Added Em. Comm for Saratoga 3

What’s New? • We now have two EOCs: – The primary EOC is at the Saratoga City offices (13777 Fruitvale Avenue) • New installation – The backup EOC is at the Saratoga fire station (14380 Saratoga Avenue) • No change to exising equipment • The Santa Clara County Fire Department will purchase and install additional (portable) amateur radio equipment at the fire station. – Portable, located in the lobby – Staffed by CERT & hams to interact with the public Em. Comm for Saratoga 4

ARES • ARES (Amateur Radio Emergency Service) – The emergency communications arm of the ARRL (American Radio Relay League). – Not directly connected with any government entity. – Organized on a section-by-section basis within the ARRL field organization and responds on a local or regional level. • We are the Santa Clara Valley Section in the Pacific Division – Monterey, San Benito, San Mateo, Santa Clara and Santa Cruz counties. – ARES operators provide their own insurance. – You become an ARES amateur radio operator by joining ARRL, but you do not need to be a member of ARRL to participate in ARES. Em. Comm for Saratoga 5

RACES • RACES (Radio Amateur Civil Emergency Service) – A civilian entity established by the federal government after World War II – A radio service using amateur radio stations for civil defense communications during periods of local, regional or national civil emergencies. • Now the communications branch of FEMA. • When a governmental entity (City, County, State or Federal) requests amateur radio assistance, the response is through RACES. – Defined under Part 97 of the FCC Rules (47 C. F. R. 97. 407) – RACES operators are covered by government insurance. – You become a RACES amateur radio operator by signing up for DSW and registering with your local ARES/RACES organization. Em. Comm for Saratoga 6

ACS • ACS (Auxiliary Communications Services) – Cal ACS was originally created to allow all Californians with an interest in providing Emergency Communications the ability to join us andcontribute, something that was not possible in the Federal RACES guidelines. While under RACES guidelines, members must be currently licensed Amateur Radio operators. We saw the need for others who were not members of the Amateur Radio community, but who had an interest in Emergency Communications, with an organization that could utilize that interest within the State. – Cal ACS is responsible, under Federal FCC rules concerning RACES organizations, for providing State communications, between State agencies and facilities. RACES organizations in individual cities and counties areresponsible for their respective jurisdictions, working in support of their Emergency Management entities within government. Em. Comm for Saratoga 7

ARES vs. RACES • • • Think of ARES as “civilian” and RACES as “government; ARES as “no insurance” and RACES as “insured. ” During a “non-declared emergency”, ARES can operate under ARES, but when the emergency or disaster is officially declared by a governmental authority, the operation can become RACES with no change in personnel or frequencies. Each city in Santa Clara County has an ARES Emergency Coordinator position, and the person in that position is also that city's RACES Radio Officer. At the county level is the ARES District Emergency Coordinator who is also the RACES Chief Radio Operator. An exception is Gilroy, which has as of 1996 put a new aspect of radio communication, the Auxiliary Communications System (ACS), in place. Em. Comm for Saratoga 8

Saratoga ARES/RACES • A current amateur radio license is required. • Saratoga residency is not required. • No formal training is required. – Members should participate in the weekly net and the quarterly drills to maintain operating proficiency. – Should be able to program/reprogram radio, or follow instructions to do so. – Net Control experience is a plus. – CERT training is a plus. – Familiarity with ICS is a plus. • Registration as a DSW for Saratoga is required for RACES participation. – See Jim Yoke, Michael Taylor or Monica La. Bossiere to be sworn in. Em. Comm for Saratoga 9

MOU with the City of Saratoga SARA agrees to: • Establish and maintain fixed, mobile and portable station emergency communication capabilities for local amateur radio coverage and point-to-point contact between City officials and remote locations. • Assist in operating, maintaining, and programming the Traveler’s Information System (TIS) AM broadcast station. • Conduct the monthly EOC radio test with County Communications. Em. Comm for Saratoga 10

MOU with the City of Saratoga The City of Saratoga agrees to: • Make space available for a ARES/RACES two-way radio system and placement of an antenna on the City’s antenna tower. • Make reasonable accommodation to store a 8’ x 24’ tower-trailer in the City Yard. Em. Comm for Saratoga 11

SARA and CERT • SARA supports Saratoga CERT with radio communication resources. – SARA ARES/RACES operates the EOC to communicate with CERT divisions and the County. • Each CERT division has one or more hams to communicate with the EOC and between divisions. • CERT uses FRS within the divisions. – SARA conducts classes for Technician Class license exams. – SARA provides orientation and training classes for new licensees. • HT Orientation • Two-Way Radio Basics • HT Selection Seminar • Radio cheat sheets Em. Comm for Saratoga 12

EOC Comm Capability • The EOC is equipped to communicate with: – Local amateurs on 2 -meter and 70 cm fm voice – The County EOC on 2 -meter fm voice – The County EOC on 220 MHz packet – The County EOC via the EOC radio net on 39 MHz – Amateur radio stations and the OES on HF • Requires installation of a temporary antenna. Em. Comm for Saratoga 13

Activation • ARES/RACES activation will probably be coincident with CERT activation if the incident involves Saratoga. • Monitor the SARA 2 -meter repeater (K 6 SA) output frequency on 146. 655 MHz if you suspect something is going on. – This is your best source of local information. – Has backup power system. – Others with high-power base or mobile stations will fill in if the repeater is down. – Instructions will be given on this frequency. • “Alert SCC” might provide telephone notification. – Performance to date has been iffy. – Telephones may be out of service. Em. Comm for Saratoga 14

Activation Issues • Spontaneous Untrained Volunteers – There about 300 licensed amateurs with a Saratoga zip code in the FCC database. • Many of them will want to help – this is good. – May show up on the repeater. – May show up at EOC. – Ok to use for status reports from home, but must be DSW to be deployed in any RACES activation. • Will be referred to volunteer registration area, same as any other volunteer. • We need (and now have) a handout for all communicators. • Telephone notification tree with City and within ARES/RACES is TBD. Em. Comm for Saratoga 15

Go Kit (12 -Hour) • • Amateur Radio license. Driver’s license. DSW badge for requesting agency. Personal supplies/snacks/water. – CERT graduates already have this. – Remember prescription medication. Radio programmed with local frequencies – Spare battery pack for radio – Cheat sheet for radio Pad and pencil or pen Flashlight Safety vest & hard hat Em. Comm for Saratoga 16

Go Kit (12 -Hour) • Nice to have: – Lapel speaker-mic or earpiece – Improved HT antenna/rat tail – Thomas Guide or local map • See the SCC ARES/RACES website for more comprehensive go-kit recommendations. Em. Comm for Saratoga 17

Primary SARA Frequencies Normal operation (duplex): • 146. 655 MHz, negative offset, 114. 8 Hz PL tone Repeater failure – stay on repeater output: • 146. 655 MHz, simplex, 114. 8 Hz PL tone Contingency (simplex) • 146. 505 MHz, simplex, no PL tone • 146. 595 MHz, simplex, no PL tone (Revised) Em. Comm for Saratoga 18

Alternate SARA Frequencies Normal operation (duplex): • 443. 150 MHz, positive offset, 100 Hz PL tone Repeater failure – stay on repeater output: • 443. 150 MHz, simplex, 100 Hz PL tone HF • 28. 400 MHz (Upper Sideband). Em. Comm for Saratoga 19

Other Frequencies • County Message Net (W 6 TI)* 147. 360(+) MHz, PL 110. 9 Hz • County Command Net (WB 6 ZVW)* 442. 500(+) MHz, PL 100. 0 Hz • County Resource Net (AA 6 BT)* 146. 115(+) MHz, PL 100. 0 Hz • Santa Clara County ARA (W 6 UU) 146. 985(–) MHz, PL 114. 8 Hz • West Valley ARA (W 6 PIY) 147. 39(+) MHz, PL 151. 4 Hz *These assignments can change! See the SCC ARES/RACES website for complete County frequency list. Em. Comm for Saratoga 20

Operating Tips • Keep the keypad locked when not in use. – Prevents unintentional configuration changes. – Disable everything except the memory channel selection knob (maybe that, too!). • Know how to program/reprogram your radio. – Make, buy or steal a cheat sheet. • YAESU users - be sure WIRES is turned off. • Keep your batteries charged. • Keep the HT antenna vertical when communicating. Em. Comm for Saratoga 21

Training Opportunities • Self Study – Program your radio and make a cheat sheet to carry with you. – Test signal strength to the repeater from various locations. • Press PTT, identify yourself, press” 8”, release PTT – Make a rat tail for your HT. • CERT – Available through County FD (contact Jim Yoke) • Quarterly Drills & Communications Exercises • SARA Classes – HT Orientation, Two-Way Radio Basics • Weekly Saratoga Net – Sunday 2100 hrs Em. Comm for Saratoga 22

Training Opportunities • ARRL On-Line Courses – EC-001 Introduction to Emergency Communication • ICS & NIMS On-Line Classes – IS-100 – Introduction to the Incident Command System – IS-200 – ICS for Single Resources and Initial Action Incidents – IS-700 – National Incident Management System, An Introduction – These classes may become a requirment for “first responders”. • MAC Classes – Available through County ARES/RACES Em. Comm for Saratoga 23

Changing Times • It used to be that if you had a two-way radio and showed up at an incident, you were welcomed. • Now you’re likely to be viewed as a pest or a terrorist. • So …. . – Be professional. – Follow instructions/orders/requests. – Resist the temptation to voice “a better way. ” – Stay alert. – Avoid talking to the news media. Em. Comm for Saratoga 24

MAC Program • Mutual Aid Communicators (MACs) are amateur radio operators who have volunteered their time, their expertise and their equipment to provide communications services during times of need. • These individuals are trained and prepared to provide a variety of communications services and are available for deployment throughout the county, according to the county mutual aid mechanisms. • The MAC Program defines standards of performance and includes several types and levels of qualifications. – These qualifications are the basis for resource typing and effective and efficient resource assignment. Em. Comm for Saratoga 25

NIMS and ICS • NIMS (National Incident Management System) was developed so responders from different jurisdictions and disciplines can work together better to respond to natural disasters and emergencies, including acts of terrorism. • ICS (Incident Command System) is a part of NIMS. It is a widely applicable management system designed to enable effective, efficient incident management by integrating a combination of facilities, equipment, personnel, procedures and communications operating within a common organizational structure. • You’ll see ICS being used in the EOC during exercises and emergencies. – Not much different than Field Day. Em. Comm for Saratoga 26

NIMS and ICS • The following three ICS courses are web-based and take an hour or two each to complete. • They are required for all MACs and recommended for RACES participants: – IS-100 – Introduction to the Incident Command System – IS-200 – ICS for Single Resources and Initial Action Incidents – IS-700 – National Incident Management System, An Introduction Em. Comm for Saratoga 27

Issues and Concerns • EOC emergency power – Unknown if Fire Department emergency generator actually powers the building/EOC. – The EOC at the City now has emergency generator power with automatic switchover • County Command Net (WB 6 ZVW) signal is marginal • Saratoga activation procedure – Never successfully exercised from top down? • Contacting hams for Saratoga events continues to be a major problem – Emails either not being received or just being ignored. Em. Comm for Saratoga 28

Useful Links • • • Santa Clara County ARES/RACES – www. scc-ares-races. org County frequency list – www. scc-ares-races. org/freqs. html ARES registration form – http: //www. scc-ares-races. org/arrl-info. html ICS and Other Forms – http: //www. scc-ares-races. org/MACinfo/ICSfiles/formslist. html Silicon Valley Emergency Communication System – www. svecs. org American Radio Relay League – www. arrl. org Em. Comm for Saratoga 29

Interesting Links • Emergency Response Guidebook (392 pages) – A Guidebook for First Responders During the Initial Phase of a Dangerous Goods/Hazardous Materials Transportation Incident – ERG 2012. pdf • American Blackout – http: //channel. nationalgeographic. com/american-blackout/ Em. Comm for Saratoga 30

Modified Mercalli Scale The Modified Mercalli, or Mike-Mike scale is used by Santa Clara County ARES/RACES to standardize and make more efficient the reporting of earthquake damage: • Mike-1: Not felt at all • Mike-2: Barely noticed • Mike-3: Know it was an earthquake somewhere • Mike-4: Windows, dishes rattle • Mike-5: Pictures move, doors swing, small items on floor • Mike-6: Glassware broken, books off shelf, floor lamps topple • Mike-7: Furniture broken, cannot stand, chimneys fall • Mike-8: Buildings collapsed [An example of a proper response is: "This is <your-call-sign>, Mike -Mike-4, Los Altos“] Em. Comm for Saratoga 31

Emergency Communications Go-Kit Data Package Santa Clara County ARES/RACES Go Kit Checklist Santa Clara County OES ARES/RACES Frequency List Modified Mercalli Scale ICS Forms Used in Communications (List) ICS 205 RACES Communications Plan ICS 211 A Check In List (Communications) ICS 213 Message Form ICS 214 SCCo ARES/RACES Unit Log ICS 309 SCCo ARES/RACES Comm Log ICS 310 SCCo ARES/RACES On-Site Assignment Sheet ICS 314 Windshield Damage Survey EOC Logistics – Supply and Services Request Assignment maps Emergency Communications Net Control Script Suggestions SARA Comm Personnel Roster Em. Comm for Saratoga 32

Departure Checklist _____ HT or other radio programmed with the frequencies in use _____ Current DSW Badge _____ Copy of amateur radio license _____ Spare battery for HT _____ Perform comm check with EOC _____ Go Kit _____ Pick up a supplemental forms package ICS 205 (min qty 5) ICS 211 A (min qty 5) ICS 213 (min qty 10) ICS 214 (min qty 5) ICS 309 (min qty 5) ICS 310 (min qty 1) ICS 314 (min qty 5) Em. Comm for Saratoga 33

Alphabet Soup • • • • ACS – Auxiliary Communications Service ARES – Amateur Radio Emergency Service ARRL – American Radio Relay League CERT – Community Emergency Response Team DSW – Disaster Service Worker EOC – Emergency Operations Center FEMA – Federal Emergency Management Agency ICS – Incident Command System MAC – Mutual Aid Communicator MOU – Memorandum of Understanding NIMS – National Incident Management System RACES – Radio Amateur Civil Emergency Service SARA – Saratoga Amateur Radio Association SEMS – Standardized Emergency Management System SUV – Spontaneous Untrained Volunteer Em. Comm for Saratoga 34