Email Writing Learning Objectives Understand the function and
Email Writing
Learning Objectives • Understand the function and purpose of email writing • Identify the advantages and disadvantages of using email communication • Figure out the nuances, content and style considered standard in emails • Learn ways to draft effective emails
Why have Emails become Popular? • Emails are fast, cheap, and easy to operate • Emails capture the spirit of the age • Emails offer flexibility in tone and style • Emails have become legal and valid
Some Common Pitfalls • Privacy at stake • Casualness creeps in • Ambiguity impairs communication • Virtue is sacrificed to convenience • Unsolicited and unrelated emails often clog the mailbox
Email Writing: Guiding Principles for Composition • • Avoid being abrupt Use subject lines effectively Start courteously Add a warm-up sentence Avoid writing the whole text in capital letters Use proper spellings Avoid acronyms
Contd • Use emoticons and smileys sparingly • Take care of punctuation marks • Use salutations and complimentary close • Identify yourself to the reader
Email Writing: Some Common Etiquette • • Reply immediately Avoid circulating emails to everyone Avoid attaching unnecessary files Answer all queries Avoid sexist language Be aware of the email jargon Keep your mailbox uncluttered Read and edit your emails before sending
Thank You
- Slides: 8