Email Management Made Simple and why was it

Email Management Made Simple and why was it so complex in the first place? Butler 27 Feb 2008

Agenda • 22 slides • 40 minutes • Questions at any time

Mimecast provides unified Security, Continuity and Archiving as a service via the internet to companies of all sizes who run their own mail servers.

Quick Facts • • • Founded Jan 2003 70 Employees Offices in USA, UK, South Africa, Offshore 1000 new clients in last 2. 5 years of sales Over 150 000 end users Probably the worlds biggest Saa. S email archiving provider

Customers

About me • “Managing email since 1996” • MCSE class of ‘ 96 – Microsoft Mail 3. 2 – First Exchange 4. 0 (1. 0) implementations in RSA • Co-founder & MD of FAB Technology 1997 – 2001 – Enterprise web and workflow apps direct links into MS Exchange & Lotus Notes • Co-founder & CEO Mimecast 2003 - >>>> – Saa. S Unified Email Management

Email management issues • Email is the critical business application today • But outside of IT, email’s technical complexities are not fully appreciated • Companies need at least 5 separate systems to operate email effectively • • • Microsoft Exchange & Outlook (or other) Spam and virus protection Disaster recovery Content control Email archiving • Additional systems are frequently required too • Data leak prevention • Encryption • Compliance tools

Market development timeline Information Banking 2008 Unified Email Management Mimecast Managed Services aggregations – Messagelabs, Message One, Postini, Front. Bridge Hosted archiving services - Fortiva 2004 Archive appliances - Cryoserver Hosted continuity services Message One Email archiving software and mailbox mgt - KVS 2000 HA / DR systems for email – Clustered Exchange 2000 Hosted Gateway and hygiene services - Messagelabs Email hygiene and gateway software – Mimesweeper Email recognised as mission critical 1998

The result in most companies Exchange failover server Anti – spam applicance Anti - virus Exchange Server Encryption Archives SQL Server Archive Index Server disclaimers Archive storage volume Email marketing Archive data backup Hygiene Gateway

Why companies don’t archive • Survey of 107 UK IT managers - August 2007

Email Archiving for Dummies . . … … Y To install email archiving: 1. Insert CD IF L N O 2. Click install 3. Follow wizard 4. Click finish 5. Welcome to the wonderful world of email archiving!

Reality Architecture diagram from a leading enterprise email archive company System “head-count” 1. Archive servers 2. RDMBS 3. Web server 4. Index server 5. Storage managers 6. Storage volumes 7. Backups?

Fragmented email mgt problems • Cost – – – Evaluation and selection Implementation Hardware Software Maintenance Rack, Power, Bandwidth • Complexity – Multiple OS and platforms – Lacks flexibility – Compliance challenges • Risk – – Single points of failure Difficult to replicate for continuity Critical systems dependent on individuals with knowledge Poor information integrity – poor chain of custody

Unified Email Management Email Security / Hygiene Email Archiving Delivered online as a service Email and business continuity Information, compliance and policy mgt

Is online delivery good? • Is your provider diligently recreating complexity offsite? – with similar technology to you – bought in or hashed together – on a more scary scale – with lots of hidden cost • ie: Can they scale? • Are you put in greater control or less?

Service delivery models Broader suite of services Mimecast Dell Message One Messagelabs MX Logic Richness of offering Unified rich service delivery platform Aggregation and assortment of OEM’s Aggregation by OEM and acquisition Microsoft EHS Google Postini OEM’s in service wrapper Own developed solution Autonomy Zantaz Symantec Enterprise Vault Websense Blackspider Fortiva Narrow focus or point solution Reliance on OEM’s Develop own technologies Built for purpose

Cost Without Mimecast MS Exchange & Outlook HW & SW Support & Maintenance Engineers (x 3) Annual cost (£) 7 000 135 000 Cost With Mimecast MS Exchange & Outlook HW & SW Support & Maintenance Engineers (x 1) Annual cost (£) 7 000 45 000 Rack, Power, Bandwidth 3 000 Rack, Power, Bandwidth 1 200 Email system backup & recovery 8 000 Email system backup & recovery 4 000 MS Exchange clustering / HA 4 000 Mimecast service charges Hygiene gateway for content policy 3 000 0 Spam protection services 7 500 0 Virus protection services 2 500 0 Archiving software 4 000 0 Archiving storage hardware 8 000 0 Archiving data backup 4 000 0 Total annual cost of email £ 186 000 Total annual cost of email Annual cost premium £ 111 300 Annual cost savings Annual cost premium % + 150 % % Savings Typical Total cost of email (500 Person Company) 17 500 £ 74 700 £ 111 300 60 %

Protects existing investments C in m o 3 Q g 8 0 0 2

Email data ecosystem • • Very valuable data Very risky data Complex and semi-structured Consumption application? – – – – Help desk CRM Financial Knowledge portals Search systems Decision support Business continuity Compliance system • Web services

Case Study: Large Company • Transnet Group – 16 500 end users, multiple offices • Original Configuration 2005: Developing Email Management – Exploring Managed Service AV/AS, On-premise email hygiene gateway, No email archiving system, Tape backup for email continuity – Aware of need to implement a cost effective strategy • New Mimecast configuration: – – – Unified Email Management Started with Mimecast for security Phased in continuity services Turned on archiving in 1 day Annual cost savings close to 55% Radical reduction in risks and downtime

Case Study: Medium Size • Taylor Wessing - International Law Firm – 1400 end users, multiple offices • Original Configuration: “Fragmented” Email Management – Managed Service AV/AS, On-premise email hygiene gateway, Onpremise email archiving system, DR Site for email continuity – Each application causing some degree of difficulty • New Mimecast configuration: – – Unified Email Management Optimal solution in each area Migration and decommission of old solutions Annual cost savings close to 70%

Case Study: Small Company • Premier Asset Management – 84 end users, one office • Original Configuration 2006: Growing fast and in need of Email Management – Single exchange server with tape backup – FSA compliance requirements, security and continuity – High costs exposed for in-house solutions • New Mimecast configuration: – Unified Email Management – Annual cost savings close to 85%

Questions? • Win an i. Touch and take it home today • Hand your card to our stand • Draw happens at the end of conference

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