ELISA Digital economy in Serbia Zoran Jovanovic University

ELISA Digital economy in Serbia Zoran Jovanovic University of Belgrade Training Tele-seminar for e-business tutors in Serbia

Possibilities of ICT l l l Large incomes Increase in exports Increase in expenses Opening of new working places Creating of new professions

Market analysis of ICT in Serbia l l Annual growth rate of 18, 3% Unbalanced regional distribution of IT – – l Mainly in Belgrade Vojvodina 15% Nis 13% Other cities 16% 13, 3% of population in Serbia are Internet users

Market analysis of ICT in Serbia l l l 80% have a Dial-up Internet access 84% of people use Internet to find information and for fun 41% of users surf the Internet every day

Market analysis of ICT in Serbia l l In 2005. total income of Internet access services was 18, 330, 000. 00 Euros. The number of users is not praiseworthy but we have significant growth rate of broadband wireless access users

Government telecommunication strategies l l l The highest expectation of IT market growth comes from e-government, e-health and successful commerce systems The absolute growth of the telecommunication services in the gross national product Technological development, specially a fast Internet access infrastructure Privatization of the sector The Serbian government plans to spend about 60 million Euros this year for e-Serbia

Laws on digital economy l l Law on e-signature Law on free access to information of public importance Law on e-governance (in construction) Law on e-business (in construction)

E-Infrastructures l l The first broadband network was for research and education Free access for those that are less than 30 years of age Extension to primary and secondary schools – Minister of finance announced that every school will be connected – 20 million Euro allocated this year Deregulation and liberalization of the telecom market

Subotica NREN of Serbia and Montenegro Nodes: National NOC Core Nodes Sombor Zrenjanin NOVI SAD BEOGRAD Šabac Valjevo International: 34 Mbps Internal: 2*1 Gbps Ethernet Local ISP Telekom Srbija Pančevo V. Plana Bor Gbps nodes 1 Gbps/100 Mbps Szeged/Hungarnet SEEREN/GEANT Užice Kragujevac Kraljevo Čačak Kruševac Athens/Gr. Net SEEREN/GEANT NIŠ Novi Pazar Podgorica 1 Gbps Eth/SDH 2 Mbps Euro. PACS 2004 UCh. HIS and Telemedicine Pirot Leskovac Vranje

E-Health l l E-Solutions in prescriptions of medication First prototypes in E-Hospitals Using the research and education network of Serbia AMRES Leap frog into dark fiber networks for medical institutions – more than 60 buildings in Belgrade on 1 Gbps MAN medical network

E-Health shapshots

E-Local Government l l l Most of the local governments are now completely supported with Local Government IS Services through Internet Penetration of ICT through citizen services of local governments

E-Local government snapshots

Advanced E-Solution for parking l l l SMS based system Paying via mobile phone Confirmation of payment via SMS Controllers have SMS based terminals to verify payments Paper based payment as backup is gradually disappearing

Advanced E-solution for tax control l l GPRS terminals on fiscal terminals On-line real-time tax control! Eliminating the grey zone in economy Double fiscal control

Home offices and SMEs in software development and services l l Several thousands of software developers working for companies abroad ADSL contributed to appearance of home offices Shifted working hours when working for North American companies New types of collaborative work

Conclusions l l l Serbia is a country of contrasts – from very advanced systems, to complete computer illiterates The legal framework is in the phase of establishment Further liberalization of the telecom market is essential Great potential for a knowledge based economy, due to a very good school system Privatization is essential for future development SMEs should play the crucial role in future development