Elementary Jobs In Tourism 2 presented by Milina

Elementary- Jobs In Tourism 2 presented by Milina Kosanovic

Tour/holiday representative Tour /holiday rep Resort customer helper • Tour/holiday representatives stay in a resort. • They help tourists and give the information.

Tour/holiday rep • Do tour reps hold welcome meetings? • Yes, they do. • What do tour reps talk about on welcome meetings? • They talk about the hotel, restaurants, shops and places to see.

Tour/holiday rep • • Do tour reps organize excursions? Yes, they do. Where do they go with tourists? They take tourists to a nearby town or an island.

Tour director/tour manager/escort • Tour director/ escort travels with tourists on coach tours and gives information they need.

Tour director/tour manager/escort • • Does a tour director send emails to tourists? No, he doesn`t. He talks to tourists. Does a tour director work in an office. No, he doesn`t. He travels a lot.

Tour director/tour manager/escort • What sort of information does a tour manager give to tourists? • She gives information about the trip, about the next stops, the borders, exchange offices, restaurants on the way and duty free shops.

Listening https: //www. youtube. com/watch? v=ET 2 KT 6 D 7 ys

Answer the questions • Does the tour rep work in only one hotel? • Does he say goodbye to guests when they leave? • Is the tour rep in contact with hotel staff? • Does he inspect hotel rooms? • Does he help customers any time they need help, day or night? • What problems can guests have on holiday? • When does the tour rep have free time? • How does he spend his free time?

Listening • https: //www. youtube. com/watch? v=kk. J 9 r. ETj mw. Y

Answer the questions • What sort of person is the tour director? • What does she love? • What information does she give about food and drinks? • Does the tour director talk about history of each city or is there a local tour guide? • Which excursion in Budapest does she recommend?

Compare the two jobs • What are the duties of a tour rep and a tour director? What is the same? What is different? • What are the working hours of a tour rep and a tour director? Are they fixed or flexible? • What skills are important for these two jobs? • Which of the two jobs do you prefer?