Electronic Visibility Boards Real Quality Safety and Patient

Electronic Visibility Boards: Real Quality, Safety and Patient Flow Improvements Carol Shade, DNP, MS, RN, CPHIMS, SHIMSS Mary Field, MBA, RN, CPHON

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Why did we do this? • • • Patient Safety Innovation Multiple systems Culture of customization Manual processes Hospital growth

Why Now? • • Align with organizational priorities Executive Buy-In IT capacity Unit engagement

Process • • • Agile Multidisciplinary representation Define requirements Balanced design Testing and validation Pilot

Process and considerations • • Engage front line staff HIPAA & Patient/Family Staff scripting Navigating the board

HELP file

Key Areas

How to get more patient data

How to make it real? • Guides charge nurse for running huddle at visibility board q Announcements q Flow q Patient Review

Results & Outcome • Nurses surveyed (79. 6%) felt having key safety icons displayed was helpful. • Responses indicated boards more helpful on some units than others (p = 0. 0036) • 72% of charge nurses report that the boards helped with their awareness of unit flow. • 56% staff nurses felt incorporating the boards into huddles increased the usefulness of the boards

Future implications • Team boards • Roll up boards all units • Advanced best practice notifications