ELECTRIFICATION PRODUCTS MEDIUM VOLTAGE SERVICE JUNE 2018 My

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ELECTRIFICATION PRODUCTS MEDIUM VOLTAGE SERVICE, JUNE 2018 My. Remote. Care Introduction and customer benefits

ELECTRIFICATION PRODUCTS MEDIUM VOLTAGE SERVICE, JUNE 2018 My. Remote. Care Introduction and customer benefits Release R 0003

Agenda Customer needs for smart asset management How ABB can support customers Condition and

Agenda Customer needs for smart asset management How ABB can support customers Condition and predictive approach My. Site. Care: monitoring and diagnostic My. Remote. Care: analysis and expert support November 27, 2020 Slide 2

Agenda Customer needs for smart asset management How ABB can support customers Condition and

Agenda Customer needs for smart asset management How ABB can support customers Condition and predictive approach My. Site. Care: monitoring and diagnostic My. Remote. Care: analysis and expert support November 27, 2020 Slide 3

Power industry environment Common trends Aging Demands Maintenance Regulations Significant transmission and distribution infrastructure

Power industry environment Common trends Aging Demands Maintenance Regulations Significant transmission and distribution infrastructure is at or near end of life. Increasing load and fault levels Complex networks due to renewable Erosion of skill engineering and operation staff retire Longer maintenance cycles, keeping same performance Limited outage time Less maintenance being performed Business performance demands higher return on investment Government regulations (e. g. quality of supply) Source: EEI, Analysis US infrastructure November 27, 2020 Slide 4

Business needs Important topics Avoid failure Reliability Cost vs Risk H&SE Significant cost and

Business needs Important topics Avoid failure Reliability Cost vs Risk H&SE Significant cost and reputation damage for unplanned downtime and faults. Highest levels of power supply availability and reliability demanded. Minimum downtime. Unreliable power supply key factor in limiting economic growth. Capital and operational costs balanced with: – Downtime – Productivity – Plant and network operational requirements A safe working environment must be ensured. Health and safety standards can be improved through implementing predictive maintenance strategies. November 27, 2020 Slide 5

Asset health management Maintenance strategies Proactive, predictive 5 4 3 2 1 Predictive Condition-

Asset health management Maintenance strategies Proactive, predictive 5 4 3 2 1 Predictive Condition- based Usage - based Time - based Run to failure Value, savings Value and savings at fingertips with advanced maintenance strategies November 27, 2020 Slide 6

Agenda Customer needs for smart asset management How ABB can support customers Condition and

Agenda Customer needs for smart asset management How ABB can support customers Condition and predictive approach My. Site. Care: monitoring and diagnostic My. Remote. Care: analysis and expert support November 27, 2020 Slide 7

Power Care Structured offering for support agreements with ABB Power Care Entry Level Skills

Power Care Structured offering for support agreements with ABB Power Care Entry Level Skills Development Product Training Services List Emergency Maintenance Services Diagnosis & Condition Assessment Self-Maintenance Services Delivered Maintenance Services November 27, 2020 Slide 8 Single Point of Contact Level 1 Level 2 Level 3 Product Training Application Training Coaching Services Technical Support Call-out Support with agreed response time Documentation of Asset Condition Installed Base and Risk Preliminary Survey Assessment Asset Monitoring Spare Parts Assessment and Management Remote Asset Monitoring Installed Base Life Manuals and On-Line Support Cycle Status Instructions Onfor Self. Report line maintenance File Storage Protection and Control Engineering Services Full Switchgear Engineering Services Periodic Technical Assessment Switching Apparatus Engineering Services

Condition and predictive approach Smart asset management process Capture Sensor technologies November 27, 2020

Condition and predictive approach Smart asset management process Capture Sensor technologies November 27, 2020 Slide 9 Diagnose Algorithms Inform Act Asset management Expert services

Condition and predictive approach How ABB can support: typical journey 1/2 Capture Monitored variable

Condition and predictive approach How ABB can support: typical journey 1/2 Capture Monitored variable with an unexpected trend discovered by the sensors and monitoring device. Diagnose Field service get alerts on asset health changes, by the monitoring and diagnostic system. ABB November 27, 2020 Slide 10 Service expert evaluates the alert analyzing the health condition of the asset, according to the application, historical data and manufacturer experience.

Condition and predictive approach How ABB can support: typical journey 2/2 Inform Service expert

Condition and predictive approach How ABB can support: typical journey 2/2 Inform Service expert calls the customer, explaining the possible risk and the suggested mitigation actions. Act If a check or a maintenance activity on site has been agreed, the field service goes on site. ABB November 27, 2020 Slide 11 Reward The customer is very happy, because a potential failure has been prevented. Improve safety, maximize uptime, optimize maintenance.

Agenda Customer needs for smart asset management How ABB can support customers Condition and

Agenda Customer needs for smart asset management How ABB can support customers Condition and predictive approach My. Site. Care: monitoring and diagnostic My. Remote. Care: analysis and expert support November 27, 2020 Slide 12

Condition and predictive approach Improving operations by… Main goals 1. Reducing catastrophic failures 2.

Condition and predictive approach Improving operations by… Main goals 1. Reducing catastrophic failures 2. Reducing unplanned outages 3. Optimizing maintenance 4. Increasing productivity 5. Managing asset lifecycle November 27, 2020 Slide 13

Condition and predictive approach Where are the savings Customer information Maintenance costs Savings Downtime

Condition and predictive approach Where are the savings Customer information Maintenance costs Savings Downtime costs Repair costs Benefits Failure rate Maintenance cycle Replacement plan Asset lifetime Productivity November 27, 2020 Slide 14 O&M cost CAPEX reduction Outages (liabilities)

Agenda Customer needs for smart asset management How ABB can support customers Condition and

Agenda Customer needs for smart asset management How ABB can support customers Condition and predictive approach My. Site. Care: monitoring and diagnostic My. Remote. Care: analysis and expert support November 27, 2020 Slide 15

ABB solution My. Remote. Care and My. Site. Care: monitoring and diagnostic My. Remote.

ABB solution My. Remote. Care and My. Site. Care: monitoring and diagnostic My. Remote. Care: service expert support My. Site. Care is a monitoring and diagnostic solution installed on the equipment can detect most important failure modes and causes before they happen. ABB experts take care of the equipment using My. Remote. Care, providing correction of failures either before they occur or before they develop into major defects. My. Site. Care sensors are suitable for monitoring switchgear, breakers and contactors. November 27, 2020 Slide 16

My. Site. Care Monitoring main failure causes Circuit -breaker Switchgear My. Site. Care can

My. Site. Care Monitoring main failure causes Circuit -breaker Switchgear My. Site. Care can analyze the following components of a circuit breaker: – Mechanism • Open and close command • Spring charging motor • Auxiliary contact – Primary parts • Contacts wear My. Site. Care can analyze the following components within a switchgear: – Busbars • Busbar joints • Primary contact joints – Cables • Cable joints November 27, 2020 Slide 17

My. Site. Care details Inputs and sensors Operations Contact wear A set of binary

My. Site. Care details Inputs and sensors Operations Contact wear A set of binary inputs monitors the circuitbreaker operations and timings, as well as other warnings like SF 6 low pressure. These signals are available in the low voltage compartment, without any change on the breaker. The hall-effect current sensors clamped on the secondary circuits of the current transformer inside the auxiliary compartment, enabling trip current to be measured analyzed to estimate the contacts wear and the remaining life of the breaker. November 27, 2020 Slide 18 Spring charging motor analysis Asset identification The hall-effect current sensor analyzes current waveform absorbed by the spring charging motor during operation, enabling amplitude and frequency spectrum analysis of the waveform in order to detect mechanical and/or electrical wear out. RFID technology is used to identify the breaker and trace its switchgear location. The RFID TAG stores identification and its current health condition. RFID sensor measures also the temperature inside the breaker compartment.

My. Site. Care installation Unit and sensors for breaker monitoring Protection relay Central unit

My. Site. Care installation Unit and sensors for breaker monitoring Protection relay Central unit Current sensors Circuit breaker RFID transmitter Current transformer November 27, 2020 Slide 19 TAG RFID reader

My. Site. Care details Inputs and sensors Hot-spot thermal monitoring for primary parts My.

My. Site. Care details Inputs and sensors Hot-spot thermal monitoring for primary parts My. Site. Care can provide primary parts thermal monitoring, like busbar joints, main contacts and cable joints. Moreover the dedicated hot spot detection algorithm combines properly two principles: – temperatures comparison: looking for temperature differences among phases. If one or two of the monitored hot spot rises significantly above the other, the diagnostic algorithm generates a warning – temperature influence: compare the monitored temperature with ambient temperature detecting hot sport conditions also at low load November 27, 2020 Slide 20

My. Site. Care installation Sensors for switchgear monitoring Busbar compartment Central unit Main contacts

My. Site. Care installation Sensors for switchgear monitoring Busbar compartment Central unit Main contacts Cable compartment November 27, 2020 Slide 21 Infrared hot-spot temperature sensors

My. Site. Care Outputs: diagnostic functions Closing shunt release Binary inputs 2 Operating mechanism

My. Site. Care Outputs: diagnostic functions Closing shunt release Binary inputs 2 Operating mechanism springs charged External warning 3 Closing signaling status Current sensor RFID Common Infrared sensors Phase current 4 Spring charging motor current Breaker compartment temp. Model, Type and S/N Auxiliary voltage Temperature 5 Configuration tool Equipment data Parameters November 27, 2020 Slide 22 + + - Diagnostic functions: Open and close command condition DIAGNOSTIC ALGORITHMS Opening shunt release 1 Operation and switching frequency Spring charging mechanism condition Circuit breaker compartment temperature Auxiliary voltage monitoring Power contacts wear (Ikt) 6 Hot spot thermal monitoring for primary parts Notes: 1 Used for single and double command apparatus 2 Used only for double command apparatus 3 Warnings about SF 6, IRF, Fuse, coil continuity 4 Monitoring up to 3 phases 5 Monitoring up to 8 hot-spots 6 K is related to the specific monitored device.

My. Site. Care Local user interface Closing shunt release Binary inputs 2 Operating mechanism

My. Site. Care Local user interface Closing shunt release Binary inputs 2 Operating mechanism springs charged External warning 3 Closing signaling status Current sensor RFID Common Infrared sensors Phase current 4 Spring charging motor current Breaker compartment temp. Model, Type and S/N Auxiliary voltage Temperature 5 Configuration tool Equipment data Parameters November 27, 2020 Slide 23 + + - LEDs: DIAGNOSTIC ALGORITHMS Opening shunt release 1 Traffic light represents the overall health condition Monitoring tool via USB port Windows software to check details RFID TAG Storing latest health condition information

My. Site. Care Monitoring and diagnostic user interface Monitored asset nameplate Traffic light Estimated

My. Site. Care Monitoring and diagnostic user interface Monitored asset nameplate Traffic light Estimated health condition for each monitored component Circuit Breaker monitored values Switchgear monitored values My. Site. Care hardware status November 27, 2020 Slide 24

My. Site. Care diagnostic process Monitored values Alerts on monitored values (e. g. high

My. Site. Care diagnostic process Monitored values Alerts on monitored values (e. g. high level) input Troubleshooting and alarms Monitoring Health indication for the asset and its components Diagnostic Alerts on higher or critical probability of failure Suitable for condition and predictive based maintenance Compared to a standard breaker condition monitoring solution, My. Site. Care offers also diagnostic functions to estimate the health condition of the asset, predicting failures and guiding condition based maintenance. November 27, 2020 Slide 25

My. Site. Care Remote communication Closing shunt release Binary inputs 2 Operating mechanism springs

My. Site. Care Remote communication Closing shunt release Binary inputs 2 Operating mechanism springs charged External warning 3 Closing signaling status Current sensor RFID Common Infrared sensors Phase current 4 Spring charging motor current Breaker compartment temp. Model, Type and S/N Auxiliary voltage Temperature 5 Configuration tool Equipment data Parameters November 27, 2020 Slide 26 + + - Wired communication: DIAGNOSTIC ALGORITHMS Opening shunt release 1 Modbus RTU serial protocol (RS 485)

My. Site. Care Modbus data points Asset identification Brand, model, type and serial number.

My. Site. Care Modbus data points Asset identification Brand, model, type and serial number. Breaker ratings. Auxiliary voltage, CTs ratio, auxiliaries contacts. November 27, 2020 Slide 27 Hardware data Monitored data Diagnostic info Firmware version, serial number of My. Site. Care. Timings, operations, temperatures, auxiliary voltage, etc. Estimated component health conditions, traffic light, alert signals. Number and status of sensors

Remote diagnosis and support Secure. Simple. Standalone. Gateway transfer securely data to remote service

Remote diagnosis and support Secure. Simple. Standalone. Gateway transfer securely data to remote service center wherever in the world, with SIM on 2 G/3 G dedicated and secure private network. No engineering time spent to setup communication. Solution designed according state-of-the-art cyber security requirements. Local diagnostic communication is independent from control and protection network. No commands can be issued. No outputs for command available. Just inputs. Max 9 My. Site. Care per Gateway on RS 485 Max 8 (if hot spot infrared sensor is used) November 27, 2020 Slide 28

Remote diagnosis and support Security, our first concern – My. Site. Care is just

Remote diagnosis and support Security, our first concern – My. Site. Care is just a monitoring device. The unit isn’t connected to control and protection network. No control capabilities – Gateway polls locally data from My. Site. Care units and pushes encoded binary files to server. – Global SIM card, dedicated to My. Remote. Care, which is connecting the Gateway securely to a private network, not to the public internet. – The dedicated private mobile APN (access point name) is then securely connected to My. Remote. Care datacenter with IPSec channel. – My. Remote. Care data center does not poll data indeed is just receving files from Gateways. – Users can login to the My. Remote. Care web portal. They can access to stored data. There is not way to connect to the remote network and to the My. Site. Care units. November 27, 2020 Slide 29

Remote diagnosis and support Scalability. Flexibility. Security. TCO under control. 2 G/3 G mobile

Remote diagnosis and support Scalability. Flexibility. Security. TCO under control. 2 G/3 G mobile network My. Remote. Care Gateway automatically publishes data to My. Remote. Care servers My. Remote. Care @ABB Data center On-site November 27, 2020 Secure private channel Slide 30

Remote diagnostic and support Data and support available at fingertips Customer ABB service expert

Remote diagnostic and support Data and support available at fingertips Customer ABB service expert can easily analyze and discuss available diagnostic data with customer, explaining the possible risk and the suggested mitigation actions. My. Remote. Care @ABB Data center ABB Service Specialist My. Remote. Care portal November 27, 2020 Slide 31 Condition monitoring

Agenda Customer needs for smart asset management How ABB can support customers Condition and

Agenda Customer needs for smart asset management How ABB can support customers Condition and predictive approach My. Site. Care: monitoring and diagnostic My. Remote. Care: analysis and expert support November 27, 2020 Slide 32

My. Remote. Care web portal Typical journey In case of an alert, a mail

My. Remote. Care web portal Typical journey In case of an alert, a mail is sent to the relevant users (typically the ABB service team). – No need to be in front of a screen 24/7, just wait a trigger The field service can immediately check the received event by mail, identifying the asset and the potential issue. November 27, 2020 Slide 33

My. Remote. Care web portal Latest events Accessing to the My. Remote. Care portal

My. Remote. Care web portal Latest events Accessing to the My. Remote. Care portal the field service can check the details of the alert and asset. The Event Manager lists the latest events from the connected substations. November 27, 2020 Slide 34

My. Remote. Care web portal Asset details Nameplate as well as asset main data

My. Remote. Care web portal Asset details Nameplate as well as asset main data available: – Number of operations – Auxiliary voltage – Temperatures – Etc November 27, 2020 Slide 35

My. Remote. Care web portal Charts to better visualize the asset health condition User

My. Remote. Care web portal Charts to better visualize the asset health condition User can look at the latest values of the monitored variables User can dig into the breaker historical data, with easy charts. Zoom functions available. Export to an Excel file is also possible. November 27, 2020 Slide 36

My. Remote. Care web portal Service tasks: maintenance actions ABB field service can track

My. Remote. Care web portal Service tasks: maintenance actions ABB field service can track a planned maintenance activity on site into My. Remote. Care. Moreover it is possible to link a specific event to an action, in order to rebuild the history later on, and generate proper reports. November 27, 2020 Slide 37

My. Remote. Care web portal Dashboard Based on access rights, user can see: –

My. Remote. Care web portal Dashboard Based on access rights, user can see: – The overall health status of its monitored installed base (pie chart) – The last 7 months health status trend is also shown. – The number of active events, planned maintenance activities, connected monitored devices and gateways – A map with a colored icon for each plant November 27, 2020 Slide 38

My. Remote. Care web portal Asset list Based on access rights, use can see:

My. Remote. Care web portal Asset list Based on access rights, use can see: – List of assets, colored by their status – List can be ordered by condition, number of events, if online or not, and for any other field (e. g. equipment type) November 27, 2020 Slide 39

My. Remote. Care web portal Report First page, with customer, plant and ABB contact

My. Remote. Care web portal Report First page, with customer, plant and ABB contact information November 27, 2020 Slide 40 Overall health condition view about substation For each asset, a first page with list of main estimations and calculation, with proper coloring. For each asset, a second page with other measures (min, max, avg) with proper coloring, List of latest events and latest scheduled maintenance.

Final recap My. Remote. Care main benefits Constant monitoring of the significant parameters representing

Final recap My. Remote. Care main benefits Constant monitoring of the significant parameters representing the typical cause of failure Timely resolution of problems thanks to the available diagnostic information Better management of maintenance budget Reduction of unscheduled downtime Asset performance preservation over time November 27, 2020 Slide 41

My. Remote. Care customer experience Case: details 1. Case 2. Alert! 3. Analysis My.

My. Remote. Care customer experience Case: details 1. Case 2. Alert! 3. Analysis My. Site. Care mounted on existing switchgear during breaker retrofit (HD 4/DR) A bad trend on monitored variable has been detected. My. Remote. Care sends a mail to the ABB service team. ABB service expert analyze on My. Remote. Care the historical data and confirms there is an issue on the spring charging motor. 4. Proactive phone call 5. Maintenance 6. Happy Customer! Field service inform the customer suggesting the proper mitigation actions (spare CB to be used, and planning a visit. Field service knows already the possible failing component. No wasted time to go back a second time with the spare components. Avoided a fault during full-speed production (continuous metal production process). Internal electrical team had just to manage a substitution with a spare CB. Simple repair, knowing in advance which spare component is required November 27, 2020 Slide 42

Final recap My. Remote. Care web page November 27, 2020 Slide 43

Final recap My. Remote. Care web page November 27, 2020 Slide 43