elearning Components of elearning from Enhance Content of

e-learning ?

Components of elearning from Enhance Content of learning LMS (Learning Management System) Networking / Offline Media System Software Hardware Learning Consultancy

Dedicated Dual Xeon server 2 x Quad-core CPUs 2 -U Rack mount chassis 3. 2 GHz x 2 Processors 16 GB ECC RAM 3 x Drives of 160 GB each (upgradeable to 6 Hot-Swap drives) 1 x SATA Drives of 500 GB for backup Hardware RAID-5 50 GB Network attached storage Firewall Windows 2003 SP 2 Standard 64 Bit Edition 8 Mbps connection

Complete solutions for all Learning needs ØEmployability Courses ØCustomized Training Content Development Classroom E-learning Games Simulations Video Nuggets ØLearning Management Systems (LMS ØPerformance Management Software Solutions ØLearning Consultancy ØOld Course Update ØBrowser Compatibility ØMobile Device Compatibility If any of these match your organizations need, give us couple of minutes….

History of Enhance Systems Private Limited Ø Started as Empower Software in 1998 Ø Engaged in providing customized learning solutions for over 16 years. Ø Done over 5000 Hours of Content Development, 14 Customizable LMS installations and over 12 Performance Management Software projects.

Clientele Includes Ø Banking & Financial Sector: Bank of Baroda Centurion Bank of Punjab Encore Capital ICICI Bank IDBI Bank Indiabulls Wealth Advisors Ernst and Young E-Value Serve Shivalik Bank Tally Solutions Ø Insurance DLF Pramerica Life Insurance Religare Reliance ADAG Group

Clientele Includes Ø FMCG / Consumer Goods / Manufacturing Firms: Amway Colgate Godrej Hindustan Unilever ICI Nestle Samsung Whirlpool Ø Medical : Ranbaxy Coca Cola Frito. Lay/Pepsi. Co BILT Escorts Johnson and Johnson Reckitt Benckiser Videocon

Clientele Includes Ø Telecom: Aircel AT&T Airtel Avaya Global. Connect Tata Communications Tata Telecom Ø Telecom Infrastructure: Bharti Infratel Ø Travel: Make My Trip Ministry of Tourism, India

Clientele Includes Ø IT: Hewlett Packard Canon Moserbaer Tata Infotech Xerox Ø Education: FAB Advisors and Mentors NIS Sparta Ø Government: Indian Airforce IIT Delhi

Clientele Includes Ø Corporate: GIZ Jindal Saint Gobain UB Group Ø Legal & Complaince: Comply Karo Ø Miscellaneous: Great Offshore TV 18

Mission Ø To grow to be a value based leading learning company Vision Ø To have a strong learning culture that delights customers, partners and stakeholders. Values Ø To be a value based corporate citizen Ø To make innovative and challenging intellectual implementations a way of life Ø To provide instructionally sound and cost effective solutions Ø To energize the entrepreneur spirit

Team Enhance Includes: Instruction & Curriculum Designers Project & Quality Managers Software Engineers Computer Graphics Artists Content experts in Finance, Banking, Sales and Supply Chain Animation Experts Technical Writers Computer Music & MIDI composers Digital Audio/Video Engineers Photographers & Videographers Language Translators Consulters

Prashant Khanna Designation: Co-Founder & Director Role of the Person: Promoter of the Organization, Project Management Qualification: B-Tech Total Experience: Over 25 Years With the Organization Since: 17 th December’ 2000 Area of Expertise: Business Development & Marketing, Project Management & General Management of Profile Summary: one is He Limited, and has over 20 years of experience in Sales & Marketing. The last decade in Enhance has given him a chance to polish his instructional design, software engineering, management and strategy skills. He is an avid follower of spiritual literature and most of his learning has this as the guiding light.

Vineet Sabharwal Designation: Co-Founder & Director Role of the Person: Promoter of the Organization, Project Management Qualification: Master of Computer Application Total Experience: Over 25 Years With the Organization Since: Area of Expertise: of Profile Summary: one is 17 th December’ 2000 Project Management He Limited, and has over 25 years of experience in online learning industry including e. Learning content development, Learning Management Systems, web applications, project management and account management.

Kajala Madhwal Designation: Head – Instructional Designer Role of the Person: Project Management, Instructional Designing Qualification: Graduate Experience: Over 20 Years With the Organization Since: Area of Expertise: 17 th December’ 2000 Project Coordination and Instructional Design he Profile Summary: since Enhance with been She’s and been part of almost all the projects of Enhance. She has helped in designing instructions for over 2000 hours of Content. Her dedication to her work has won her accolades not only from the organization but also from several clients.

Justin Jose Designation: Project Leader – Media Team Role of the Person: Project Management, Analyzer, Developer Qualification: Master of Computer Application Experience: Over 15 Years With the Organization Since: 5 th October’ 2001 Area of Expertise: Project Management, Media Development Profile Summary: He joined as Developer a from the Web background with strong Multimedia development skills. The decade in enhance has given his opportunity to polish his project management and team handling skills. He is passionate about learning and adapting to latest technologies and also trains the team on upcoming developing platforms.

Awards Award from Training. Outsourcing. com, USA in the domain of e learning delivery and development Award from Training. Outsourcing. com, USA as the Top Sales Training Company (Product Category)

Testimonials “…found them a total solutions provider with technical competence and creative zeal…” ICI “…You have done some impressive work and we would like to present a consistent message to our new employees using your content…” Nestle

Testimonials “…We feel their work in the FMCG Sector is very exhaustive…” Coca Cola “…The project had SMEs who were remote. However the spirit to go on to complete the project was exemplary…” Tata Telecom

Instructional Design Model Step 1: Identify challenges of the organization, learning culture, buy in of top management and risks. Step 2: Audience and Stake Holders Needs Also check the preferred medium of instruction from Linguistic, Musical, Logical, Kinetics, Spatial, Interpersonal, Find out trends in Learning Style Step 3: Motivation to be designed from Internal needs, External needs, Context of learning and linking to Maslows principle. The best motivator is challenge. Anxiety is also to be considered both personal and external Attention keeping strategy to be thought through Attitude change, if needed to be designed Step 4: Task Analysis is done

Instructional Design Model Step 5: Rights and Wrongs in the tasks to be reflected on and learning brought into cognition through Thinking options Searching for info Selecting option Models, if needed to be developed Step 6: Concepts to be developed or taught. Some best practices are Higher Rules to be made clear Higher aptitude, lower structure Easy to Difficult Chunks (7 +- 2) Image and text together help learning better Facts to be taught through Mnemonic's Practice through examples & cases One thought at a time Humor related to topic only Time Planner in course

Instructional Design Model Step 7: Evaluate with positive reinforcement Step 8: Concrete Experience to be given Some elements of a fruitful experience are Challenges Curiosity Competition Rewards Realistic Environment Step 9: REWARD and FEEDBACK to be given for business and individual performance Step 10: Active Experimentation with Social Learning on projects

Instructional Design Model Step 11: Adoption Some best practices are Early adopters start using First few users take as role models Spread message Experience sharing among users Coaching users Link usage to performance rating Top management support

Complete solutions for all Learning needs Ø Employability Courses Ø Customized Training Content Development Ø Learning Management Systems (LMS) Ø Performance Management Software Solutions Ø Learning Consultancy Ø Old Course Update Ø Browser Compatibility Ø Mobile Device Compatibility

Employability Courses (off the shelf courses) Ø Off the Shelf /Online Courses Enhance your English (Ready) Master Tele-selling Online (Ready) Enhance your Negotiation Skills (Ready) Enhance Tele-support (Ready) Maximize your Learning (Ready) Preparing for the First Interview (Ready)

Employability Courses (off the shelf courses) Ø Course Detail – Enhance your English (Ready) Module 1 : Common Mistakes Module 2 : Effective Communication Module 3 : Email Writing Skills Module 4 : Effective Writing Style Module 5 : Articles & Connectors Module 6 : Language Quality

Employability Courses (off the shelf courses) Ø Course Detail – Enhance your English (Ready) Module 7 : Communicating Professionally a) Calling in sick g) Giving feedback b) Dealing with a colleague h) Resolving conflicts c) Giving a presentation i) Preparing a notice d) Persuading person j) Lunch with a customer e) Negotiating k) Mollifying Customer f) Conducting a Con-call Module 8 : Communicating in Common Situations a) Having people over for dinner c) Vacation b) Visiting ailing relative d) Attend a family wedding

Employability Courses (off the shelf courses) Ø Course Detail – Master Tele-selling Online(Ready) The module is covered through 6 levels. Each level gets more and more complex with respect to the type of product and the complexity of customers or problems The Six levels are LEVEL 1 - Mobile plan LEVEL 2 - Loyalty card LEVEL 3 - TV Shoppe Network LEVEL 4 - Home Insurance LEVEL 5 - Card Protection Plan LEVEL 6 - Child Education Plan (Insurance)

Employability Courses (off the shelf courses) Ø Course Detail – Enhance your Negotiation Skills(Ready) This course teaches the Techniques, Strategy and Approach for successfully negotiating and resolving points of difference both in a professional meet as well as in personal life. Topics Covered are What is effective negotiation? Identifying types of negotiation Tactics used in different types of negotiation Key differentiators of negotiation Handling tactics during negotiation Tools for effective negotiation Start a negotiation powerfully Closing a negotiation Common mistakes related to negotiation Determining BATNA & ZOPA to reach an agreement

Employability Courses (off the shelf courses) Ø Course Detail – Enhance Tele-support(Ready) The course is covered through 6 Modules. Each module is different with respect to the type of the difficulty of the customer or problem. The Six modules are Module 1: Order Tracking Skills Module 2: Technical Support Skills Module 3: Cross Selling Skills Module 4: Solution Selling Skills Module 5: Consultative Selling Skills Module 6: Problem Solving Selling Skills

Employability Courses (off the shelf courses) Ø Course Detail – Maximize your Learning(Ready) This course helps learner discover their learning style and establish how to learn best. This course will attempt to help leaner do precisely that: Learner will discover his/her learning style and establish how to learn best and be a winner. Topics covered are: Adult Learning (an Overview) Understand your best way to learn • Personalize learning style • Way to maximize learning • Become a lifelong learner Simulation

Employability Courses (off the shelf courses) Ø Course Detail – Preparing for the First Interview(Ready) Vinayak's Big Dream is a short story based animation learning course to educate young adults on interview preparation tips and techniques appearing for his/her first interview. Language of the course is a mix of Hindi and English. Topics covered are: Magic steps to succeed in an interview About the company How to present yourself Carrying resume

Complete solutions for all Learning needs Ø Employability Courses Ø Customized Training Content Development Ø Learning Management Systems (LMS) Ø Performance Management Software Solutions Ø Learning Consultancy Ø Old Course Update Ø Browser Compatibility Ø Mobile Device Compatibility

History of Courses - Customized Content Development[E-learning] Industry – Service ØTelecom Mobile Number Portability Request Management Self Service Kiosk KB Portal Corporate Branding m. Classifieds Regulatory Awareness Telecom & Telecommunication History Legal Awareness

History of Courses - Customized Content Development[E-learning] ØTelecom Industry – Service Customer Services IDX EPABX Technical Training Paradigm EPABX Technical Training Definity User Training Guide Internet Telephony Guide 96 XX User Guide Information Security Policy Value Added Services for Mobiles Do Not Disturb Simply Data – Basics of technology Basics of 3 G Mobile Trends (3 D) Values Tests Business Contingency Management Warehouse 3 D – Data Foundation Modules in French

History of Courses - Customized Content Development[E-learning] Industry – Service Telecom Access Network National Long Distance Service International Private Line Circuit Internet Protocol Very Small Aperture Terminal Audio Conferencing Service Toll Free Network Managed Business International Circuit Voice Over Internet Protocol Mobile Application Tool for Enterprises Managed Video Conferencing Service Tele presence Application Quality Management Hosted Contact Centre Data Centre Collocation Service Data Centre Managed Services Information Security

History of Courses - Customized Content Development[E-learning] Telecom Industry – Service Period Open Close Site on air Return to vendor and receive back from vendor though RPG process Receipt of Material Against Purchase order Return of Material Against Purchase order How to Cannibalize through Move Order Automation of Material Requisition and Dispatch Split plan tutorial MRR Creation IVR Vs BIVR Working Month end closing File creation working Gate pass generation Average Cost Update Cycle counting of inventory Scrap Disposal Back date IVR report and Recalls report New SRN process FIFO method issue of material Custom Module

History of Courses - Customized Content Development[E-learning] Industry – Service ØTelecom Digital Media Exchange (DMX) Introduction to Digital Media Exchange Digital Cinema Digital Ecosystem Digital Teleport Digital Signage Mobile Number Portability Network Integration & Professional Services Request Management Self Service Kiosk Global VAS International Toll Free Services Message Hub Services Signaling Services HR-Recruitment Conducting Structured Interview Approval Business Understanding Offer Negotiation Source Screening

History of Courses - Customized Content Development[E-learning] Industry – Service ØTelecom Induction Modules Module 0 Manifesto Milestone Pillars Business Products Be the Star Leadership Competency Framework CS TRAI Regulations Values AIR Values CRC Revenue Assurance Money Multi-Protocol Label Switching Money Induction Money Transfer RA – Global Voice & Usage Based Products

History of Courses - Customized Content Development[E-learning] Industry – Service ØTelecom Direct to Home Introduction to digital TV Tools in the Toolkit Digital TV installation Digital TV post installation process Digital TV: A day in the life of an IE Be the Star

History of Courses - Customized Content Development[E-learning] Industry – Service ØTelecom Code of Conduct and behavior Harassment free and congenial environment Fair practices and avoiding conflict of interest Reporting relationships Gifts and entertainment Government agencies Political and religious affiliations Customers and business associates

History of Courses - Customized Content Development[E-learning] Industry – Service ØTelecom Code of Conduct Media and communications Competition and compliance with law Insider trading Improper payments Finance and accounting practices Protecting company assets (fraud) Intellectual property and confidential information Safety, health and environment Corporate social responsibility

History of Courses - Customized Content Development[E-learning] Industry – Service ØTelecom (Video Nuggets) Mobility (Mobile Services) Customer Service Technical Service Billing Plan & Clarifications Service Activation 4 G Setup Postpaid Prepaid HLR Concepts Mobile Broadband Network Issues International Roaming Sim Swap Call Divert Clip Video Call

History of Courses - Customized Content Development[E-learning] Industry – Service ØTelecom (Video Nuggets) Fixed Line Services Wireless Modems Dynamic Lock Static IP Smart byte Customer Care / Self Care Internet Browsing Bill Cycle Migration Bill Explanation Topup Activation Frequent Disconnection Modem Configuration Service Denial Troubleshooting apple gadgets

History of Courses - Customized Content Development[E-learning] Industry – Service ØLanguage Orientation Better Spoken English ØEnvironment, Health and Safety Risk Assessment Safety Management Audit Tool Electrical Safety Emergency Management & First Aid Fire Safety Incident Management Job Safety Analysis Office & Road Safety Standards ØBehavioral Sexual Harassment

History of Courses - Customized Content Development[E-learning] Industry – Service ØTelecom Infrastructure Information Security Infratel First Time Manager Infratel DNA Road Safety

History of Courses - Customized Content Development[E-learning] Industry – Service ØKnowledge Repository Marketing Conference Nestle Ranbaxy Destination India: India as a tourist location Living in USA: A guide for Indian students ØSales & Marketing HP Brio Selling Skills Major Accounts Sales Contract Process Merchandising Trade Relations Art of Selling high end reprographic systems Target Achievement

History of Courses - Customized Content Development[E-learning] Industry – Service ØSales & Marketing - Continued Incentive Schemes Marketing for Non Marketing Executives Branding for Asia Pacific Region Analytical Ability for Sales Leadership for Sales Structure & storyboard developed for e learning project Communication Skills Entrepreneurial Ability Customer Relationship Infrastructure Merchandising Planning Skills Rural Marketing Sales forecasting

History of Courses - Customized Content Development[E-learning] Industry – Service ØBanking & Finance Basics of Life Insurance Banking for Non Bankers Banking Desk Branch Front Office Induction Branch Profitability Bankers Selling Skills Book Building Business Contingency Management Capital Markets Cash Management Services Channel Finance Corporate Internet Banking Credit Card Issuance

History of Courses - Customized Content Development[E-learning] Industry – Service ØBanking & Finance – Continued English – Better Writing English Language Training Equities As Investment E - Series Email Etiquettes E Series Fixed Income General Banking Operation Hong Kong Compliance Introductory KIT Information Security Internal Controls ICICI Securities – Channel Sales Customer Acquisition

History of Courses - Customized Content Development[E-learning] Industry – Service ØBanking & Finance – Continued Personal Effectiveness Personal Loans Basics RAROC Retail Banking Products Retail Assets Product Induction Retail Internet Banking Risk and Compliance Selling Retail Loans to Branch Customers Small Enterprise Group Structured Products and Leverages TASC (Trusts, Associations, Societies and Clubs) Inward Remittance Operational Risk Management

History of Courses - Customized Content Development[E-learning] Industry – Service ØBanking & Finance – Continued DMAT Services Direct 3 in 1 Securities Enhancing Relationship Value Mortgages Mutual Fund Service System Performance Counseling Performance Management System Trade Services Tele-callers’ training Working Capital Welcome Kit Arogyadhaam Loan Financing Units Under Textile Industry Fraud Prevention

History of Courses - Customized Content Development[E-learning] Industry – Service ØInsurance Basics of Life Insurance Basics of General Insurance Systematic Investment Plan Private Car Insurance Fire Insurance Shop Keepers Insurance Householders Insurance Travel Insurance Life Insurance Education Insurance Various Products of Life Insurance Audio translated into Hindi

History of Courses - Customized Content Development[E-learning] Industry – Service ØSoft skills & more Competency Based Selection Leadership Game / Quiz Creativity Performance Feedback Performance Counseling Psychometric Games Mission Statements Finance for non-finance Learning Styles Articulate Presentations Towards Mentoring Effectively Mentoring for Me Cross Cultural Diversity (India and USA) Performance Dialogue Coach the coach: Reflective classroom, Role plays and Tracking of qualitative, quantitative and business impact

History of Courses - Customized Sales Content [E-learning] Industry – Service ØProducts Knowledge of Amway ØHome Products Module (Europe module remade for India) Theme Based Animations, Videos, Games, Demos and Customer Scenarios ØCustomer Management and Silver’s Certification Audience distributors in India Remodeled courses developed in USA Made them work on various browsers and world renowned LMS Certification included as part of course Ability to change languages while accessing course Translated audio and text into: Indian English Kannada Hindi Marathi Tamil Oriya Gurmukhi Malayalam Bengali Telegu

History of Courses - Customized Content [ILT] Industry – Service ØInsurance Financial Markets Basics of Insurance Financial Planning Sales Process and Selling Skills Agency Model and Agency Management

History of Courses - Customized Sales Content [ILT] Industry – Service

History of Courses - Customized Sales Content [ILT] Industry – Service

History of Courses - Customized Sales / Poster Based Content [ILT] Industry – Service ØSales Manager Annual Business Planning & Management Sales Meeting A Week for a Sales Manager Code of Business Conduct ORG Data Handling Competition Intelligence Asset Management

History of Courses - Customized Content Development[E-learning] Industry – Manufacturing ØMachine Technical Training Hot Beverages Dispensing System Fountain Aerated Drinks Dispensing System ØPumps – A factory perspective ØPoster Based Learning Total Productive Maintenance

History of Courses - Customized Content Development[E-learning] Language Translated Modules Foreign Language Revenue Assurance Network Assurance (French) Revenue Assurance Prepaid Assurance (French) Revenue Assurance Business (French) Indian Regional Language Sexual Harassment (Hindi) Customer Management (HIndi) Customer Management (Bengali) Customer Management (Kannada) Customer Management (Malayalam) Customer Management (Marathi) Customer Management (Punjabi) Customer Management (Tamil) Customer Management (Telegu) Customer Management (Oriya)

History of Courses - Customized Logistic Content [ILT] Supply Chain

History of Courses - Customized Logistic Content [E-learning] Supply Chain ØLogistics Introduction to Logistics Introduction to Inco Terms Logistics Transportation Domestic Inbound Domestic Outbound Reverse Logistics Import Shipping Import Receiving Payment of Customs Duty

History of Courses - Customized Logistic Content [E-learning] Supply Chain ØWarehouse Operation Receiving and Inspection for Fresh and Inter Unit Transfer (IUT) Material Receiving and Inspecting Site Return Note (SRN) and Return and Repair (R&R) Material Handling, Picking & Packing Physical Verification of Inventory Other Critical Activities Warehouse Shifting Standard Operating Procedures (SOP) for Security Personnel

History of Courses - Customized Content Development[E-learning] Ø Company Orientation & Induction BILT Bharti Enterprises Colgate Hindustan Coca Cola Beverages Ltd. Nestle Airtel Onboarding( Semi Gaming Induction) Hindustan Lever Amway ICI Paints India Bulls Johnson and Johnson ØCampus Presentation Reckitt Benckiser Bharti Enterprises Nestle Ranbaxy

History of Courses - Customized Retail Industry[ILT] S. No Modules I Canvassing II III Principles of Display Customer Management Canvassing Simplified Brochure License Registration Principles of Display Introduction Registration Customer Cards Complementary activities Returns for repairs Customer Complaints and feedback Business Development IV V Boucle Complete Ordering VI Cashiering Ordering overview Ordering Formula Breakage Procedure Cycle Count Inventory Internal Purchase Procedures

Complete solutions for all Learning needs Ø Employability Courses Ø Customized Training Content Development Ø Learning Management Systems (LMS) Ø Performance Management Software Solutions Ø Learning Consultancy Ø Old Course Update Ø Browser Compatibility Ø Mobile Device Compatibility

Services – Learning Management System ØLearning Bridge – Content Development, Deployment & Management System ØLive Demo User ØLive Demo Admin Content Management • SCORM 1. 2 and 2004 Compliant • Content structuring • Topic/Page Navigation • Roadmap creator • Question builder • Certification builder • Search Engine Deployment System • Multi course / multi user / multi tier platform • Message board • Peer-to-peer Chat • Navigation tools • Linking to 3 rd party developed content Management Systems • Generic MIS/reports • Site Administration • User Management • Course Management • Package and Delivery manager

Security Ø Ø Ø Password has upper case, symbol, numbers least count Limited number of tries Time limit for no action One access at a time Server side and client side validation Session and data encryption Data base encryption Logs of action User rights Error logs Possibility of no print screen

Human Resource Information System Linking Existing Applications – HUL HRIS Information Portal HRIS Complete – HUL Recruiting Agencies Distributors Organization Content Management Tracking Enhance Content Management Authoring Course Lab Placement Portal ICICI / IAF Talent Management System ICICI Bank LMS Combined LMS Elearning LMS Needs Analysis Ranbaxy Virtual Classroom (Wiziq) Coaching Monitoring Hindustan Lever Simulation & Games ICICI Bank Home Page for School LMS Grade 3 – 6 Grade 6 - 9 Social Networking Learning (Underdevelopment) Training Management System Screens Reports 360 Degree Feedback Hindustan Lever Succession Planning Nestle CD / Offline with DRM Certification Engine (Stand Alone)- Saint Gobain Learner Admin Skill Competency Mapping Avaya Android Compatible Mobile search based just in time learning and Certification Screens LMS transition, Course Update Services and Help Desk

Services – Learning Management System ØE Groove for Bharat Business Channel (Videocon) ASP (Application Service Provider) model of operation Complete features of LMS for e learning Pay per user model Minimum need for help desk and reports generation effort High band widths with video and flash over internet

Services – Learning Management System ØLearning Matrix at Campus For ICICI Bank Industry – Academia Project Complete solution from Enhance LMS Migration, Call Center from Enhance Benchmarked for more than 5, 000 users Multiple course delivery Vast usage across country All features of Learning Bridge

Services – Learning Management System As per Reports, there about 75 K registered users and almost 4 L certificates issued over the year: The initiative Ø- was launched in Q 3 2007 Ø- has 115 affiliated institutes Ø- offers 200 odd courses adding up to over 1500 hours of e-learning Ø- has been a hands-off (completely outsourced activity) for the Bank, product, hosting, operational administration/support, MIS, helpdesk, etc. all handled by Enhance

Google Web hit Report – Learning Matrix at Campus

Services – Learning Management System Ø i. Learn for Bharti Infratel Fully responsive platform, runs on all the browsers Combined LMS (Blended Training and Elearning LMS) HTML 5 Search Enabled Fully device compatible All features of Learning Bridge SSO Authentication

Services – Learning Management System Ø I SEEK for Airtel For Bharti Enterprises Multiple course delivery Vast usage across country Excellent reviews Savings All features of Learning Bridge

Services – Learning Management System Ø Wealth Learning for Wealth Advisors For Wealth Advisors Multiple course delivery Vast usage across country All features of Learning Bridge

Services – Learning Management System Ø IDOLS For ICI Paints For over 400 managers across the country Multiple course delivery Text-to-speech engine instead of canned audio to reduce bandwidth usage Integration with Lotus Notes for user tracking Collaboration using Lotus Notes Threaded Discussions

Services – Learning Management System Ø Sales Contract Process For Avaya Global Connect Multiple course delivery over Internet Learn on the move – CD version with hot-sync with online version User base of over 250 managers MIS on users’ performance and courses coverage for the admin Masters’ maintenance allows complete flexibility to maintain the system Learning delivered thru concepts, application and reinforcements Certification module, with random questions generation & review feature

Services – Learning Management System Ø Bankers Selling Skill Builder Simulation based Selling skills training content and delivery engine (multi-level decision tree) Sales situations with customer comments & learner options to respond from Backend tracking of user responses, with post-simulation customized feedback on various stages of sales process Offers multiple sales situations, varying levels of complexities and different banking products User motivation through daily target, targets achieved, etc. MIS reports on situation wise users’ progress and targets achievement Dynamic program path based on user choices, resulting in successful sale or failure

Services – Learning Management System Ø Counseling Skill Builder Intranet based learning module Decision tree implementation to handle diverse combination of inputs and user responses Situation based training with illustrations and voice over Counseling Style profile based on a psychometric questionnaire

Services – Learning Management System Ø Working Capital Simulation For ICICI Bank Simulation based learning module Offers real-life WC appraisal inputs, like Balance Sheet and Profit & Loss Learner interaction in the form of standard XLS templates for capturing various inputs into the CMA format Field level and Form level checks and feedback Multi-session learning available MPBF decision & funds allocation are captured & validated over permitted range

Services – Learning Management System Ø NASA Learning For Hindustan Lever Limited Java based multiple course delivery platform hosted on Sun Solaris over the Intranet Multi user multi course delivery engine Users’ scores, multi-session learning, tracking MIS on users’ performance and courses coverage for the admin Masters’ maintenance allows complete flexibility to maintain the system Learning delivered thru concepts, application and reinforcements

Services – Learning Management System Ø Digital Certification For Xerox India Online learning and certification program Installed on more than 40 locations across India More than 2500 employees certified within a month Random question set generation from a dynamic pool of questions Trial-certification and learning options also built in MIS reports

Services – Learning Management System Ø Electronic Circuit Design For IIT Delhi Intranet based course delivery system Delivery engine allows: Online Chat (for peer-peer collaboration) Bulletin board (for student-teacher collaboration) Personalized notes Bookmarks Assignments upload for teacher’s perusal Resources download section

Services – Learning Management System Ø Gyan Setu For Reliance General Insurance Multiple course delivery Vast usage across country All features of Learning Bridge

Services – Learning Management System Ø Religare Academy For Religare Group Multiple course delivery Vast usage across country All features of Learning Bridge New. NET version implemented

Services – Learning Management System Ø Reliance Life Insurance For Reliance Life Insurance Integration of Articulate courses in LMS Multiple course delivery Vast usage across country Certifications and courses for Agents, Sales Managers and New Recruits All features of Learning Bridge

Services – Learning Management System Ø Saint Gobain EHS certification Stand alone certification on Indian Server Course developed for France Server Link from server in France Vast usage across country Certifications for all employees of group MIS for India in India

Services – Learning Management System Ø LMS content transition from one LMS to another Ø For ICICI Bank Preparation of content for certification For ICICI Bank

Complete solutions for all Learning needs Ø Employability Courses Ø Customized Training Content Development Ø Learning Management Systems (LMS) Ø Performance Management Software Solutions Ø Learning Consultancy Ø Old Course Update Ø Browser Compatibility Ø Mobile Device Compatibility

Services – Performance Management Software Solutions Ø Functional Skills Assessment (FSA) Process – Bharti Airtel An online Skills Assessment system to display the complete functional skills dictionary of the vertical and allows the employee to do a selfassessment of the skills mapped to his/her role 4 different variants of the assessment interventions, were developed. Each variant for Business Managers, Finance vertical, Customer Support vertical and HR vertical. The system generated the final assessment PDF, accessible to the employee and RM, was used to discuss the individual development plans. At a collated level, the FSA database created an entire inventory of the functional knowledge/skill development needs required to address the gaps identified across the vertical. This helped in planning the development interventions.

Services – Performance Management Software Solutions Ø Unilink – A one point dashboard for multiple HR applications Developed for Hindustan Unilever Limited It collates data from 3 -4 other system within the organization Handles data, like, HRIS, Performance Appraisal & Development Action Plan, Sales Performance, Training, etc. Many facets, One solution An online application for Information and Performance Support for Sales teams of a large FMCG Has it’s own data captures and together offers it as a single-window information space for the Sales teams and Sales HR users

Services – Performance Management Software Solutions Ø Employee End to End Life Cycle Management Tool Allows management between the HR agency and the organization Complete cycle from recruitment to resignation maintained by the application On line Learning Management System (LMS) part of the application Some of the functions supported are Recruitment Resignation Enrollment Leave Bulk emails Performance and Incentives Reports on the above

Services – Performance Management Software Solutions Ø Portal for Indian Air Force to provide corporate placements to retiring Officers The application automates the job performed by IAF’s Placement Cell Employees and Employers are screened and match-making managed by the Placement Cell Authenticity of the employee and credibility of the employer are managed in the workflow Portal offers access to a large basket of Banking and Finance elearning courses Tips on Resume Writing and Handling Interviews are also available

Services – Performance Management Software Solutions Ø Talent Management System Various Users have different rights Update of all talent management data Search on various fields possible Spread and distribution of talent through various reports

Services – Performance Management Software Solutions Ø R-NET Training Needs assessment system Modeled around extensive, domain knowledge-based, pre-quizzes Output in the form of recommended learning paths Admin back-end for mapping learning needs across users, with filters like, function, location, designation, etc.

Services – Performance Management Software Solutions Ø Knowledge Management Systems Multiple knowledge areas, with sublevels can be defined Knowledge can be captured at any level of the knowledge tree New knowledge can be added by any user in the system, as an author for that knowledge Anyone using/referring to a knowledge block can create an addendum, that can become published part of the knowledge after authors approval Inbuilt chat allows saving the exchange as knowledge block option Search, customize, Favorites, etc are some other features

Services – Performance Management Software Solutions Ø Project Management Systems Tool for managing ongoing projects Multiple projects, multiple role definitions Date wise tracking of activities across projects Effort versus budget tracking Project plan shifts, delays with reasons Graphical reports on time spends - project wise, resource wise Output in XLS, RTF, DOC formats for convenient reuse & maintenance

Services – Performance Management Software Solutions Ø Time Management System Personal time planner Allows definition of mid term and short term goals Allows creation of task towards goals’ achievement Review and handling of task Personalization allowed of planning/review date and time Captures learning-for-the-day

Services – Performance Management Software Solutions Ø Skill Track System works on a skill map for various functions in the organization Skills inventory is also maintained for each member Skill gaps are presented to the users System proposes various training programs to cover the skills gaps and allows online nomination requests Users attendance & performance in training programs updates his skills inventory

Services – Performance Management Software Solutions Ø Succession Planning System Maps competencies for various organizational functions and designations Competency matrix of all individuals is maintained Competencies of any individual can be updated any time Output on succession plan is generated in the form of sorted list of eligible individuals Gaps, if any, are highlighted for a succession decision to be taken

Services – Performance Management Software Solutions Ø RLE Nomination and Feedback System Intranet based Leadership program nomination system Designed for top managers who will come as a team for program nomination System allows the participants to invite 360 o Feedback from their colleagues Auto-mailers on nomination status, feedback requests, etc. Admin backend for maintenance of programs, participants, feedback questionnaire, etc. MIS on program participation, participant 360 o feedback, etc.

Services – Performance Management Software Solutions Ø Drive. Learning. com Internet based Performance Measurement system to effectiveness of training being provided to Distributors’ Sales teams Physical training delivery being carried out by an independent agency, with a over 4500 trainees and about 300 trainers System allows multiple levels of access for Hindustan Lever managers & Training agency users MIS for different managers within both the set of application users Has received very high acceptability and success across all levels of users and management Auto-mail facility for key business reports to various Business and Profit Center heads Over 50+ reports on various business parameters System in use for over one and a half year

Services – Performance Management Software Solutions Ø NASA 707. com Online Performance Measurement system on the effectiveness of field & classroom training to company’s sales teams Multiple category of users, variable access based on rights and privileges – Business Managers, Administrators, Trainers, Sales Officers, Data-entry staff Flexible and exhaustive range of MIS reports to bring out various measurable parameters (Macro to micro drill-down) Built-in scheduling system (built around a set of business rules) for defining monthly field and classroom contact plans for the trainers and Sales Officers

Services – Performance Management Software Solutions Ø Course Viewer Search enabled access to range of courses for Just-in-time learning Course launch engine offers the searched page in the course interface with course navigation enabled Searched text highlighting Backend to publish / un-publish courses offered through Course Viewer

Services – Performance Management Software Solutions Ø LMS CD Version CD based multi-course delivery platform to cover the user population that is not on the Intranet Open-ended backend that allows courses to be viewed the same way as are available over the Intranet

Services – Performance Management Software Solutions ØHRIS for TV 18 Policies of the company Leave records of the employee Reimbursements Policies Code of conduct Loan process Local conveyance Pay slip Holiday and birthday list Who’s who Quiz of the day Promotions Saying of the day Photo gallery

Services – Performance Management Software Solutions Ø ICICI Academy for Skills An online portal for the un-skilled youth to learn and join the workforce and participate in the economic development This academy offering short duration (12 weeks) vocational skill building programs on a pro-bono basis. This portal has been designed to facilitate employment for the candidates completing the courses. Search enabled access to range of courses for Just-in-time learning

Services – Performance Management Software Solutions Ø Learning Portal for Religare Learning and Development at Religare Behavioral Training Product Training Skill Based Programs • Program Catalog • Learning Continuum • Nomination Process My E learning Catalogue Classroom Catalogue Training Calendar Photo Gallery Learning Resources Learning FAQ Feedback Contact Us Search

Complete solutions for all Learning needs Ø Employability Courses Ø Customized Training Content Development Ø Learning Management Systems (LMS) Ø Performance Management Software Solutions Ø Learning Consultancy Ø Old Course Update Ø Browser Compatibility Ø Mobile Device Compatibility

Services – Performance Management Software Solutions Ø Learning Consultancy for GIZ Brief of objectives Visits to various organizations Detailed needs analysis Interview with stake holders Report on findings included Needs Analysis Conclusions Flow of courses Sample of courses structure Learning Theories to be used Processes to be used Organization preparedness Proposal Project Plan

E-learning Methodology Ø Business Development Ø Needs Analysis Ø Proposal Ø Customer Ratification Scope & Instructional Design Customer Ratification Ø Script Ø Storyboard Ø Customer Ratification Prototype Customer Ratification Ø Production Ø Alpha Testing Ø Beta Testing Ø Customer Ratification Final product

Complete solutions for all Learning needs Ø Employability Courses Ø Customized Training Content Development Ø Learning Management Systems (LMS) Ø Performance Management Software Solutions Ø Learning Consultancy Ø Old Course Update Ø Browser Compatibility Ø Mobile Device Compatibility

Old Course Update Ø Old Course Update Methodology: § Recreate or restructure the old content of the course with latest recommendations. § Decompiling the course material to get raw structuring of the course. § Latest innovative designs, softwares and methodology used to develop the course with latest findings. .

Complete solutions for all Learning needs Ø Employability Courses Ø Customized Training Content Development Ø Learning Management Systems (LMS) Ø Performance Management Software Solutions Ø Learning Consultancy Ø Old Course Update Ø Browser Compatibility Ø Mobile Device Compatibility

Browser Compatibility Ø Browser Compatibility Features: § Developed applications are compatible with a range of web browsers and operating systems. § Cross Browser Testing is done which is a process to test web applications across multiple browsers. § It involves testing both the client side and server side behavior of the Web application when it is accessed using different Web Browsers.

Complete solutions for all Learning needs Ø Employability Courses Ø Customized Training Content Development Ø Learning Management Systems (LMS) Ø Performance Management Software Solutions Ø Learning Consultancy Ø Old Course Update Ø Browser Compatibility Ø Mobile Device Compatibility

Mobile Device Compatibility Ø Mobile Device Compatible This is done through three important options which works for different clients. They are Responsive Design: This method uses flexible templates to adjust page layout according to screen size. HTML 5: This is a markup language used for structuring and presenting content on the World Wide Web and is the most mobile ready tool for developing mobile sites and apps. Separate mobile sites: This means designing and building an independent site specifically for a particular device type.

Hosted Server System Hardware Services are as follows: OS with administration Database with administration Web Servers with administration Email Server with administrator Server Port Monitoring (Number of Ports) Server Resources Monitoring, Notification, and Response Remote Reboot OS Reload System and Logs Monitoring with Alerts Security and Threat Alerts Dedicated Account Manager Services Identification Vulnerability Research & Verification Application Testing Denial of Service Testing etc. Software installation patches update Website/FTP Services Set Up , etc.

Hosted Server Optional services are: Server Anti Virus Protection Trojan , Anti-Spyware and Other Protection Shared/dedicated firewall backup data on NAS/Remote Server Remote Reset KVM IP Cluster Service Load Balancing etc

Key Customers ØHindustan Unilever Projects worked Induction Programs Sales Training for FMCG Web based simulations • 6 soft skills story boards • 3 structures • 2 running programs LMS MIS back end for coaching MIS back end for Talent Management End to End Life Cycle of Employee Application

Key Customers ØICICI Bank Ltd. Project worked LMS for campus initiative Customized Banking domain CBTs • over 30 programs Simulations • Banking Selling Builder (9 Role plays) • Counseling skills ( 5 Role plays) • Banking Business Simulations ( 5 Role Plays) CD based delivery platform MIS back end for classroom training Software Solutions for Talent Management and others LMS transition services Certification questions coding

Key Customers ØCoca Cola India Ltd. Project worked Over 80 Sales Modules ILT Resources for Logistics Training One animated CBT Video based product learning modules ILT Resources for Route to Market modules

Key Customers ØAvaya Global Connect (formerly Tata Telecom Ltd. ) Project worked IDX PABX Technical Training Paradigm PABX Technical Training Definite PABX Users Guide 96 xx series user guide CD based learning modules Skills Track – Skills versus Training nomination system Sales Contracts Training and Certification System Learning Center – A LMS installation

Key Customers ØAirtel Project worked Airtel Money Modules LMS for Employees Recruitment Modules Business Continuity Management Modules Values Modules Enterprise University Modules

Key Customers ØAircel Project worked Do not Disturb Training Modules Information Security Training Modules Mobile Number Portability Training Modules Self Service Kiosk Module Values Added Service Training Modules Game Module – F 1 Race

Thank you For further enquiry contact: Prashant Khanna Enhance Systems Private Limited 401 Padma Tower-I Rajendra Place, New Delhi – 110 008 Tel. : +91 -11 -47286802, 47286807 Mob: +91 98 111 27333 Email: prashant. khanna@enhancelearning. co. in Web: www. enhancelearning. co. in