Eleanor Holland Director DSCC Small Business Office eleanor
Eleanor Holland, Director DSCC Small Business Office eleanor. holland@dla. mil (800) 262 -3272 (614) 692 -3541
Agenda • DLA Background • Socio-Economic Programs – Set Asides and Goals • How to Get Started • Business Systems Modernization • BSM DIBBS (DLA Internet Bid Board) – Solicitations and Quoting • Drawings and Technical Data • Alternate Offers • Radio Frequency Identification (RFID) • Automated Best Value System (ABVS) • Where Do I Go For More Help • Conclusion
DEFENSE LOGISTICS AGENCY MISSION Provide Products and Logistics Services Worldwide to America’s Armed Forces…
DLA’s Business PRODUCTS: ü Consumable Spare Parts ü Fuel ü Energy ION L ü Food L MI S 2. 5 M ü Medical ITE ü Apparel ü Construction § 83% of All Military Needs Met by DLA § 100% of Military Needs for Energy, Food, Medical & Apparel Met by DLA Customers § Deployable Units § Fixed Bases § Ships at sea SERVICES: § Allies ü Acquisition § Other Federal Agencies ü E-Business § FAA ü Log Info & Document Automation § NASA ü Warehousing & Distribution § Coast Guard § TSA ü Reutilization & Disposal ü National Stockpile
The DLA Enterprise FY 01 Sales/Services: FY 02 Sales/Services: FY 03 Sales/Services: FY 04 Sales/Services: FY 05 Sales/Services: FY 06 Projection: • Land/Maritime: • Aviation: • Troop Support: • Energy: • Distribution: • Other: • • $17 B $21. 5 B $28 B $31. 8 B $34. 3 B $3. 6 B $12. 9 B $11. 0 B $2. 5 B $1. 0 B ~95% of Services’ repair parts 100% of Services’ subsistence, fuels, medical, clothing & textile, construction & barrier materiel Foreign Military Sales • Sales: $1. 18 B • Shipments: 535 K • Supporting 124 Nations Scope of Business • • 54, 000 Requisitions/Day 8, 200 Contracts/Day #50 Fortune 500 – Above Intel #2 in Top 50 Distribution Warehouses 26 Distribution Depots 5. 2 Million Items – eight supply chains 1411 Weapon Systems Supported $14. 6 B Annual Reutilizations/Disposals People • • 20, 804 Civilians 513 Active Duty Military 754 Reserve Military Located in 48 States/28 Countries
DLA SUPPLY CENTERS DSCC - COLUMBUS 3990 EAST BROAD STREET COLUMBUS, OH 43213 -1152 TEL: (614) 692 -3541 or 1 -800 -262 -3272 Web Site: www. dscc. dla. mil DSCP - PHILADELPHIA 700 ROBBINS AVENUE PHILADELPHIA, PA 19111 -5092 TEL: (215) 737 -2321 or 1 -800 -831 -1110 Web Site: www. dscp. dla. mil DSCR - RICHMOND 8000 JEFFERSON DAVIS HWY RICHMOND, VA 23297 -5124 TEL: (804) 279 -3287 or 1 -800 -227 -3603 Web Site: www. dscr. dla. mil DESC - DEFENSE ENERGY SUPPORT CENTER 8725 JOHN KINGMAN DRIVE FT. BELVOIR, VA 22060 -6222 TEL: (703) 767 -9400 or (800) 523 -2601 Web Site: www. desc. dla. mil
Business Units Defense Supply Center Richmond Aviation Supply Chain AVIATION - Engine Components - Air Frames - Landing Gear - Flight Safety Equip - Propeller Systems LAND DETACHMENT Other Supply Chains ENVIRONMENTAL - Re-refined Oil - Ozone Depleting Substances • Hazardous Minimization Program MAPS - Maps - Charts - Graphs For all Do. D Activities INDUSTRIAL - Lathes - Milling Machines - Heavy Industrial Machinery MARITIME DETACHMENT
Business Units Defense Supply Center Philadelphia Troop Support Lead Center CLOTHING / TEXTILES SUBSISTENCE - Combat uniforms/tents - Body armor/field equip - Individual chem/bio protective suit - All Service uniforms - Operational Rations (Meals Readyto-Eat & Group Rations) - Food Service & Field Feeding Equip - Dining Facility Support - Fresh Fruits & Vegetables MEDICAL CONSTRUCTION & EQUIP - Diagnostic Imaging Equip MRI Equipment Surgical & Dental Supplies Pharmaceuticals Optical Products Laboratory Items LAND DETACHMENT - Facilities Maintenance Diving, Safety & Rescue Equip Fire & Emergency Services Wood Products Metals Barrier Material MARITIME DETACHMENT AEROSPACE DETACHMENT
DSCC Supply Chains Land Maritime Valves n Fluid Handling n Pipes, Hoses & Fittings n Pumps n Motors n Electronics n Fiber Optics n n Vehicles Components n Gun Parts n Tires n Transmission Equip n Water Purification Equip AEROSPACE DETACHMENT
Defense Supply Center Columbus • More than 1. 6 million different items managed • Nearly $3 billion in annual awards • One of the largest suppliers of weapons system spare parts in the world • 24, 000 Military and Civilian Customers • 10, 000 Contractors • Approximately 2, 300 Employees • 6. 5 M Orders Annually • Installation opened in 1918
DSCC’s Customer Profile By Requisitions Army (55. 6%) 2, 525, 471 FMS (3. 1%) 141, 960 Marines (3. 5%) 159, 024 Coast Guard (0. 5%) 24, 433 Other Do. D (1. 2%) 54, 687 Air Force (15. 3%) 692, 356 Navy (20. 0%) 906, 584 Civilian Agencies (0. 8%) 34, 499 By Sales Dollars FMS (11. 2%) $250. 2 M Marines (3. 9%) $87. 4 M Navy (31. 9%) $712. 4 M Coast Guard (0. 4%) $9. 3 M Army (28. 4%) $635. 5 M Civilian Agencies (0. 4%) $9. 7 M Air Force (22. 8%) $509. 2 M Other Do. D (1. 0%) $23. 1 M
Socio-Economic Programs
DSCC SMALL BUSINESS GOALS FY 05 GOALS ACTUALS SMALL BUSINESS 58. 2% 61. 4% 60. 0% HUBZone 3. 0%* 3. 9% 3. 0%* SMALL DISADVANTAGED 3. 7% 3. 9% 4. 1% WOMAN OWNED 5. 9% 9. 8% 6. 9% SERVICE DISABLED 3. 0%* . 40% 3. 0%* 8(a) (SDB Subset) . 50% . 64% . 72% * Congressionally mandated goal FY 06 GOALS
SBA’s Key Internet Addresses • SBA’s Home Page: www. sba. gov • Government Contracting: www. sba. gov/GC • 8(a) Business Development: www. sba. gov/8 abd • HUBZone: www. sba. gov/hubzone
BEFORE YOU CAN SELL TO DLA 1. Get a D-U-N-S number - Dun & Bradstreet (1 -800 -333 -0505) • Takes about 10 minutes - free of charge • Or register for your DUNS number at: https: //www. dnb. com/product/eupdate/request. Options. html 2. Register in the Central Contractor Registration (CCR) system at: http: //www. ccr. gov • If Small, register on CCR’s Dynamic Small Business Database site - a search engine for buyers, a marketing tool for small firms and a "link" to procurement opportunities http: //dsbs. sba. gov/dsbs/dsp_dsbs. cfm 3. Be able to receive electronic funds transfers
Solicitation Types • Request for Quotations - Under $100, 000 • Most common type at DSCC - Average award is >$4, 000 • Generally quoted directly on our web site • 70% are awarded without human intervention • Request For Proposals (RFPs) - over $100, 000 • Solicitation must be filled in by hand returned to DSCC by a specific time and date • Proposals may be negotiated • Invitation for Bids (IFBs) - over $100, 000 • Sealed Bid process • No negotiations
How DLA Purchases Parts 1. Fully Competitive • Bidsets and Drawings Available 2. Approved CAGE Code & Part Number • Manufacturer(s) already approved • Approved source(s) for dealers and distributors 3. Qualified Products Lists (QPLs)
DLA Transformation Over the past five years DLA has crafted a robust transformation strategy that is now being deployed through a comprehensive portfolio of programs and initiatives Business Systems Modernization is one of the main initiatives
BSM Business Systems Modernization: • DLA’s Commercial-Off-The-Shelf Enterprise Resource Planning (ERP) system • Re-engineered materiel planning, order fulfillment, procurement & financial management processes • BSM Release 1 - “went live” 7/02 with 170, 000 items • Full scale deployment began 11/03 • All of DLA’s 5. 2 million items and the personnel who manage them are on track to be operating exclusively in BSM 1 October 2006
What is BSM DIBBS? DLA BSM Internet Bid Board (DIBBS) allows you to: • • View solicitations and submit quotes View RFPs View Long Term Contracts & EMALL Opportunities Access award information View provisions, clauses and packaging specs View price history View drawings and technical data Access the Automated Best Value System (ABVS) (your Performance Score used in award decisions)
Selling to DLA under BSM Until October ’ 06 - Multiple websites • • DLA BSM DIBBS: https: //www. dibbs. bsm. dla. mil/ Until all items migrate, non-BSM opportunities may be found at: • • DSCP and DSCR: PROCUREMENT GATEWAY DSCC: http: //progate. daps. dla. mil/home/ ORIGINAL VERSION OF DIBBS http: //dibbs. dscc. dla. mil/
DSCC’S HOMEPAGE www. dscc. dla. mil
SELLING TO DSCC
RFQ DATABASE SEARCH • • NATIONAL STOCK NUMBER FEDERAL SUPPLY CLASS SOLICITATION NUMBER PURCHASE REQUEST NUMBER NOMENCLATURE APPROVED PART NUMBER APPROVED CAGE CODE
Solicitations - FSC 2510 Vehicle Cab, Body & Frame Structural Components
SOLICITATION ICONS Click and quote on a solicitation (log in first) Drawing available - click to access Specification or standard available for download (click to access) Set-aside for small business participation only Mil-Spec QPL Military Specification / Quality Products List item Solicitation may not include all pertinent data (click to view) Fast Award candidate - estimated to be $2, 500 or less - may be awarded as soon as 4 days after issue date
Bid With Exception The following are considered exceptions: • Quoting alternate product or otherwise taking exception to the item description; • Exceptions to packaging requirements; RFID requirements are not “in the clear” on the solicitations - but to DDSP (New Cumberland, PA) and DDSJ (Tracy, CA), it is required; • Exceptions to FOB point; • Quoting destination inspection on a solicitation requiring origin inspection; • Exceptions to required quantity; • On automated solicitations, quoting a quantity variance that is outside the range specified in the solicitation Note: Quoting Bid With Exception will preclude receiving an automated award
Bid Without Exception The following are not considered exceptions: • Quoting delivery different than the required delivery days; • Quoting origin inspection on solicitations requiring destination inspection; • Quoting a superseding or previously approved part or correction to a CAGE/part number on an item described by manufacturers CAGE and part number; and, • Quoting a used, reconditioned, remanufactured, new/unused Govt. surplus, foreign, or hazardous end item
Supplies Offered Example IAW Drawings, Specs, or Standards
Supplies Offered Example CAGE & Part Numbers
Error Messages are your Friends
“HOOD PANEL” SEARCH
“HOOD PANEL” RESULTS
“TITANIUM” SEARCH
“TITANIUM” RESULTS
OPEN A DRAWING
Before Opening a Drawing for the 1 st time, Download a Viewer
Restricted Drawings Registered Data Custodians
Restricted Drawings Joint U. S. /Canadian Certification Program (JCP)
Why is JCP Certification Required? • To establish eligibility of U. S. or Canadian contractors to receive technical data under the control of, or in the possession of Do. D or the Canadian Department of National Defence (DND) • To limit access to military critical data to Data Custodians and their employees or eligible persons designated by the registrant to act on their behalf
How to get a JCP Certification Number • Go to https: //dbi. dscc. dla. mil/Docs/ • Complete DD Form 2345 • Submit the completed form and copies of the following: • State or Provincial License, • Incorporation Certificate, • Sales Tax Identification Form, or • Other documentation which verifies the legitimacy of your company
Restricted Drawings Joint U. S. /Canadian Certification Program (JCP) ” s t en ck i l C m u c “Do
Learn More about JCP & Download DD 2345 Pa JCP mp hle t Control Procedures te 45 e l p 23 m Co orm F D D
Mail DD 2345 to You will receive your JCP Number in a few weeks
Come Back into DIBBS Register as a Data Custodian (1 Time)
Now You Are Eligible to Obtain Restricted Drawings
Solicitations Searching for Requests for Proposals (RFPs) over $100, 000 (over $100, 000) h c r ea R S P F
Search for RFPs By Search Category or View All
Complete and submit to be notified of changes to the RFP If you just want to look at the RFP, check “NO” and submit
Return by Date & Time is Critical
Alternate Offers What Do I Do to Become an Approved Source for a code and part numbered item? Submit an Alternate Offer/Source Approval Request For "T" and "U" solicitations: • Offers of alternate products will not normally be evaluated for the current procurement For DSCC solicitations, submit requests for evaluation for future procurements to: Defense Supply Center Columbus Mr. Lee Leon Alternate Offer Monitor, DSCC-PCA 3990 East Broad Street Columbus, OH 43216 -5000 • For other than “T” or “U” solicitations, send the alternate offer package to the buyer
WHAT INFORMATION IS REQUIRED 1. Legible and complete copies of all drawings, specifications, or other data clearly describing the characteristics and features of the product being offered 2. Data must cover design, materials, performance, function, interchangeability, inspection and or testing criteria and other characteristics of the offered product. 3. The offeror must furnish drawings and other data covering the design, materials, etc. of the exact product cited. This enables the evaluator to determine that the Offerors’ product is equal to the product cited in the solicitation. 4. You MUST provide the National Stock Number (NSN) & the PROPOSED UNIT PRICE (with price breaks)
Evaluation Costs & Savings Calculations Evaluation Costs: $200 - Local Evaluation $1, 500 per Engineering Support Activity (ESA) $1, 700 - $6, 200 minimum and maximum amount of savings required if the package must be forwarded to the ESA(s) for further evaluation GOVERNMENT AVERAGE PRICE - PROPOSED UNIT PRICE = PER UNIT DOLLAR SAVINGS X ANNUAL DEMAND = SAVINGS CALCULATION
Radio Frequency Identification (RFID)
What is RFID? • Technology that uses radio-frequency waves to transfer data between a reader & a movable item to identify, categorize, track. . . • RFID is fast, reliable, and does not require physical sight or contact between reader and the tagged item
RFID Enabled Label A paper label with RFID inside an antenna, printed, etched or stamped. . . … and a chip attached to it … on a substrate e. g. a plastic foil. . .
WHY RFID?
Do. D’s Intent for RFID Implementation • Provide asset visibility - needed by warriors • Optimize supply chain by using tags to capture information at each node of the supply chain • Suppliers will ultimately be responsible to ensure readability of tags
How Does It Operate? • RFID tags are affixed to objects and stored information written to an embedded chip in the tag • Tags can be read remotely when they detect a radio signal from a reader over a range of distances • Readers either send tag information over the network to computer systems for processing or display it to the end user
RFID Tags • Tags carry data and can be attached to: • Items • Shipping Containers • Pallet Loads • Transport containers – Seavans • 2 categories of RFID tags today: • Active Tags • Passive tags
Active Tags • Powered by an internal battery • Battery life ~ 5 years • Can hold large amount of data • (128 k programmable) • Read/write—tag data can be rewritten or modified • Longer read range – up to 300’ • Greater cost ($100’s) & size (brick)
Passive Tags • Obtain operating power from the reader • Limited amount of data can be encoded (64 or 96 bit) • Programmed with a unique set of data that cannot be modified or can be Read/Write • Lightweight, smaller, less expensive, long lifetime • Shorter read ranges ( about 10’)
DOD RFID Policy: Passive Tags • Phase 1 ( 2005) - Passive RFID tags on cases & pallets shipped to Do. D depots at: • DD San Joaquin (W 62 G 2 T or SW 3224) • DD Susquehanna (W 25 G 1 U or SW 3124) – Class I - Subsistence (Packaged Operational Rations (POR)) – Class II - Clothing, individual equipment, tents, organizational tool kits, hand tools, and administrative, housekeeping supplies & equip – Class VI - Personal demand items: snack foods, beverages, cigarettes, soap, toothpaste, writing materiel, cameras, & batteries – Class IX - Repair parts and components including kits, assemblies and subassemblies, reparable and consumable items required for maintenance support of all equipment, excluding medical-peculiar repair parts
DOD RFID Policy: Passive Tags • Phase 2 (2006) - Passive RFID tags on cases and pallets shipped to specified Do. D receiving points, including all the Defense Distribution Depots, for the following items: – Phase 1 Items – Class IIIP – Packaged petroleum fuels, lubricants, hydraulic and insulating oils, preservatives, liquid and gas, bulk chemical products, coolants, de-icer and antifreeze compounds, components and additives of petroleum and chemical products, and coal – Class IV - Construction materiel including installed equipment and all fortification and barrier materiel – Class VIII - Medical Materials (except Pharmaceuticals)
DOD RFID Policy: Passive Tags • Phase 3 (2007) - Passive RFID tags on all cases and pallets shipped to any Do. D location for all commodities* and unit packs for items that require a Unique Identification (UID) * Except items excluded under the bulk commodities definition
DOD RFID Policy: Passive Tags • Passive RFID technology is evolving… • EPCglobal published standards • Class 0 – read only • Class 1, V 1 – write once, read many (worm) • Standards developed for “Generation 2” • Do. D goal is to migrate to use of Gen 2 once it is readily available • Do. D will accept the EPC data format or contractors can use the Do. D tag data construct • Do. D guidance: http: //www. dodrfid. org
Advance Shipment Notice • Contract information • Contract Number • Shipment Number • Prime Contractor • Shipment Date • Product description • Line Item Number • National Stock Number • Item Description • Quantity • RFID Tag Data • RFID Tag Number • Line Item Number • Quantity WIDE AREA WORKFLOW (WAWF) Information and Registration at: https: //wawf. eb. mil/
RFID Tag Placement Passive RFID tags may be integrated into shipping label
RFID Tags on Pallet Loads RFID tags should be affixed at a location where there is minimum risk of damage, easy access to the bar code symbols and the highest potential for successful RFID tag interrogation
MIL-STD-129 P Change 3 • Performance requirements for passive RFID tags: • Portal - For palletized unit load tags and the tags on the shipping containers within the palletized load, the read distance shall be at least 3 meters at 10 miles per hour • Conveyor – For individual shipping containers, the read distance shall be at least 1 meter at 600 feet per minute • Tag data specifications and formats are referenced to the Do. D Supplier’s Information Guide at: www. dodrfid. org
Supplier Implementation Strategies • Use third party logistics provider • Purchase programmed tags and apply to cases/pallets • Purchase equipment (i. e. printer or reader) to program tags • Incorporate a full RFID infrastructure throughout business process Best course of action - Depends on the amount of business with Do. D and other customers requiring RFID
Supplier Implementation • Purchase programmed tags and apply to cases/pallets (Slap and ship) • Vendor must certify tag data and readability • ASN must be transmitted via WAWF • Labels may contain the MIL-STD-129 markings (MSL) or they may be blank • Recommended for businesses that are not shipping a significant cases to Do. D per year and do not intend to utilize RFID technology in house
Supplier Implementation • Purchase equipment (i. e. printer or reader) to program tags – Vendors offer bundled packages (software & hardware) to meet the requirements – May be able to upgrade existing hardware (label printers) to program RFID tags
Supplier Implementation • Incorporate a full RFID infrastructure throughout business process • Implement full blown RFID from inbound receiving to outbound shipment • Obtain or modify existing software and hardware to apply RFID technology
RFID in the Field Today
DOD RFID Website http: //www. acq. osd. mil/log/rfid/index. html or http: //www. dodrfid. org
DOD WAWF Website https: //wawf. eb. mil
EPCglobal Website http: //www. epcglobalinc. org
Do. D RFID Contracts Website http: //www. eis. army. mil/ait/contracts/bpas. asp
Bye-Bye Bar Codes? – NO! • Traditional bar codes – Linear (UPC, 3 of 9) • Will remain the dominant auto ID technology in most mainstream applications for the foreseeable future • Lowest cost, broadest applicability, huge infrastructure investment • 2 D bar codes – Data Matrix, PDF 417 • Adopted for value added applications • Portable data files, supplementary retail coding etc. • RFID – Active, Passive and Semi Passive • Will be increasingly adopted where non-line of sight, read/write, and multiple detection requirements are needed
Best Value Contracting DON’T DROP THE BALL
Automated Best Value System (ABVS) What is ABVS? • Vendors’ past performance (delivery & quality) • Translates into a numeric score • Displayed for the buyers How does my ABVS score affect me? • Buyers uses the score as an additional evaluation factor when making best value award decisions IN OTHER WORDS – Poor Performance Today mean lost awards in the future!
ABVS SCORE BREAKDOWN • • Scores range from 0 -100 999. 9 indicates no performance history 24 months of data, excludes most recent 60 days Delinquent • 1 Day after CDD • If Undelivered or partially delivered • Includes contractor caused cancellations & Terminations for Default
ABVS Points of Contact DSCC Pat Mc. Creay phone fax (614) 692 -3383 (614) 692 -4170 patricia. mccreay@dla. mil DSCR Brenda Allen phone (804) 279 -5377 fax (804) 279 -5042 brenda. allen@dla. mil DSCP Tim Atwell phone (215)737 -7844 fax (215)737 -2151 timothy. atwell@dla. mil
Accessing ABVS from DSCC Homepage
Your ABVS Score GET YOUR SCORE
All DLA ABVS Data and Scores Accessed through DSCR’s Page
Help is Available Where Do I Go For More Help and Information on Doing Business with DLA?
DSCC SMALL BUSINESS TEAM 1 -800 -262 -3272 OR COMMERCIAL 614 -692 -3541 NAME email address PROGRAM PHONE 614 -692 XXXX Eleanor Holland eleanor. holland@dla. mil Director, DSCC Small Business Office - 3735 Will Chavez william. chavez@dla. mil Small Disadvantaged Business and 8(a) Programs - 1288 Vikki Hawthorne vikki. hawthorne@dla. mil Outreach and Woman Owned SDB/8(a) Program Support - 4864 HUBZone - 3510 Tom Pfenning thomas. pfenning@dla. mil Javits/Wagner/O’Day Workshops (Blind & Severely Handicapped) - 1494 Dwight de. Weaver dwight. deweaver@dla. mil Service Disabled Veteran Owned - 7935 Rebecca Parks rebecca. parks@dla. mil
Procurement Technical Assistance Centers (PTACs) What are PTACs? ? ? Government funded local resources available across the country providing assistance in marketing your products and services to Federal, state and local governments PTAC Goals: • Help small businesses be competitive • Explain the complexities of Government procurement • Encourage economic development through job retention and creation • Build strong contractors through targeted training and one-on-one assistance http: //www. dla. mil/db/procurem. htm
DLA Packaging Support Defense Supply Center Columbus (614) 692 -3345, 4227, or 3757 Fax: (614) 692 -1901 E-mail: DSCC. packaging@dla. mil Defense Supply Center Philadelphia E-mail: DSCP. packaging@dla. mil Defense Supply Center Richmond (804) 279 -3899 Fax: (804) 279 -4420 E-mail: DSCR. packaging@dla. mil
Monthly Free Training DEFENSE SUPPLY CENTER COLUMBUS Training Knowledge Opportunities Free Seminars JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER 18 -19, 2006 15 -16, 2006 19 -20, 2006 17 -18, 2006 14 -15, 2006 NO TKO Doing Business With DSCC: § Getting Started § Assistance in your area (PTACs) § Small Business Programs § Quoting on DLA BSM DIBBS § Hands-on computer lab time § Alternate Offers – how to get approved § Understanding quality requirements § Packaging – what the government wants § How to get Drawings and Bid-sets § Do. D EMall – Be on-line for our Customers § Payment Processing § Freedom of Information (FOIA) § Meet Buyers and Technicians one-on-one Seating is limited – make reservation on-line at: http: //www. dscc. dla. mil/News/events/tko/
MARK YOUR CALENDARS! PLAN TO ATTEND! • Exceptional Speakers • Extensive Training • Exhibit Your Products and Capabilities Information available at: http: //www. ndia. org/
WHAT WE NEED FROM YOU • HIGH QUALITY PRODUCTS • TIMELY OR EARLY DELIVERY • FAIR AND REASONABLE PRICE • RESPONSIBLE ADHERENCE TO CONTRACT TERMS • IMMEDIATE NOTIFICATION OF ANY PROBLEMS WHY? ? LIVES OF OUR SERVICE MEN AND WOMEN DEPEND ON IT!
Thank you for your and Attention Time Leaving you with a Final Thought on how important your contribution will be. .
Let’s work together to bring them home safely!
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