EGOVERNMENT Shital Moktan EGovernment Concept 2 What is

E-GOVERNMENT Shital Moktan

E-Government Concept 2 What is e-government?

E-Government Concept 3 Use of information technology Support government operations Engage citizens Provide government services

E-Government 4 Delivery of public services and through electronic media : sharing of information customer-oriented cost effective

5 E-Government is about: Transforming Processes

How? 6 Reach of Information Rich Information Interoperability Transparency and Accountability Citizen centric Effective decision making

Let’s compare… 7 Low Use of Resources High Infrastructure Fragmented Integrated High Cost of Service Low Speed of Service Weeks/Days Hours/Minutes Return on Investment Low High Low Transparency Participation High

Why? 8 COST OF TRANSACTIONS 100 1 SPEED OF SERVICE DELIVERY 1 1000 Source: Ravi Raina 1. Module 4 E-Government, Systems Architecture, E-GIF, E-Services and related subjects 2. "

EVOLUTION OF E-GOVERNMENT Seamless Transactional Phase 5 Interactive Enhance Emerging Phase 1 Gov website Offers limited, basic, static info. Phase 4 Phase 3 Phase 2 Content and Information is updated with greater regularity Form can be downloaded; Applications submitted online Users can actually pay for services or conduct financial transactions online Total integration of e-functions and services across administrative /departmental boundaries UN/ASPA global survey 9

Major ICT and E-Governance Initiatives in Nepal 2005 - HLCIT and KIPA sign Mo. U to develop EGov Master Plan 2000 - First IT policy, “IT Policy 2000” 1985 Distribution of Personal Computers 1971 Computer for census 2007 - EGov Master Plan Initiated 2008 Establish ed GIDC 2015 ICT Policy 2015 • e-governance by 2020 • use of Social Media • concept of Digital Nepal

e. GMP Nepal – Completed/Ongoing Projects and Activities National Portal – www. nepal. gov. np Inland Revenue Department (e-VAT, e. PAN, e-Filling, e-TDS) Office of Company Registrar – online services Department of Foreign Employment – online tracking of permits Machine Readable Passport Financial Comptroller General Office

e. GMP Nepal – Completed/Ongoing Projects and Activities Ministry of Federal Affairs and General Administration – Online personnel records Business Portal – Licensing requirements for business activities in Nepal Public Procurement Monitoring Office – e. Procurment system Public Service Commission – Online application Government Groupware - Email, Chat, Web Conferencing, Document

e. GMP at a Glance Implementation Phase 1 Government Portal Enterprise Architecture Implementation Phase 2 Implementation Phase 3 E-Authentication E-Procurement Public Key Infrastructure (PKI) E-Passport e-Tax Government Integrated Data Center (GIDC) e-Customs National ID e-Drivers License E-Education e-Vehicle Immigration Business Registration and Approval e-Health Community Network e-Commerce e-Land e-Agriculture 21 Projects in 3 Phases with Varied Priority and Scope ( G 2 B, G 2 C, G 2 G and Infra)

E-payment 14 Are we using e-payment systems?

Digital Nepal 15 The Digital Nepal Framework has introduced development in eight sectors: digital foundation, agriculture, health, education, energy, tourism, finance and urban infrastructure.

Digital Nepal 16 Internet penetration reaching 63%. According to the NTA, there was an addition of 2. 25 million new Internet users in 2017 Approximately 250 new Internet users every hour Eighty digital initiatives have been proposed Impact of up to NPR 800 billion by 2022

ICT and E-Governance Status E-Government Development Index EGDI 2018 Rank 2016 2014 2012 2010 2008 Nepal 117 135 164 153 150

Digital Divide Affordability) क नन स कन Availability) उपलबध ( Awareness) ज नक र ( Accessibility )पहच ( (

19 What is needed now?

THANK YOU 20 Shital Moktan Deputy Director of Studies Nepal Administrative Staff College Jawalakhel, Lalitpur, Nepal shital. moktan@nasc. org. np