EGovernment in Public Libraries American Library Association Nancy

E-Government in Public Libraries American Library Association Nancy Fredericks, E-Government Services Manager Pasco County Library Cooperative December 9, 2010

Dedicated Computers Extended Time Limits

E-Government Policy http: //www. pascolibraries. org/files/policies/egovernmentservicepolicy. pdf

Legal Issues (Florida) o o Provide verbal and written disclaimers (especially as part of Internet user agreement – click through on all library computers) Refrain from helping users fill out forms that require co-signatures (e. g. Florida family court forms that require signatures by person who helps user fill out form - that comes with a requirement to keep the forms for six years) Do not select forms for users - okay to help them use an index of forms, but selection is up to user (per Florida Bar Association unauthorized practice of law) Refrain from typing in personal information, particularly social security numbers and passwords Report submitted to Florida State Library by Mary Minow www. librarylaw. com