EGovernance and Development Session 7 ICTs for Development

E-Governance and Development Session 7 “ICTs for Development” course

Good Governance and Development Inputs Processes Impacts/Goals Other Devel Input Development Processes Other Devel Impact Other Devel Input Other Devel Impact Good Governance Richard Heeks, GDI, University of Manchester, UK

Good Governance and SDGs SDG 16. Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels Government Non-Govt Actors Effective Services Legislature Executive Judiciary Richard Heeks, GDI, University of Manchester, UK Accountability Democratic Inclusion Citizens

From New Public Management to Public Value New Public Management: “a move away from a focus on bureaucratic administration to a more customeroriented and flexible management style grounded in private sector approaches to service delivery and administration” (Eagle 2005: 20) Public Value: “public value is what the public values” (Talbot 2011: 28) – the “collectively expressed, politically mediated preferences. . . of the citizenry” (O’Flynn 2007: 358) Richard Heeks, GDI, University of Manchester, UK

Public Value of e-Services in Bhutan Richard Heeks, GDI, University of Manchester, UK Source: Miyata 2011

Public Value of e-Services in Sri Lanka: Alternative Model Richard Heeks, GDI, University of Manchester, UK Source: Karunasena et al 2011

e-Services Challenges Accessibility Awareness Richard Heeks, GDI, University of Manchester, UK Assessment (Benefits / Costs) Enablers / Constraints Adoption / Use

Informational Model of the Accountability Cycle Accounter (e. g. Public Official or Agency) Impacts Processes (Decisions and Actions) Explanation Accountee (e. g. Citizen or NGO) Control Stage 3: Accountability Evaluate Stage 2: Transparency Monitor Stage 1: Openness Targets/ Standards Richard Heeks, GDI, University of Manchester, UK Image sources: http: //www. newsmeback. com/blog/interview-with-smitachoudhary-co-founder-of-the-cgnet-swara-india/; http: //www. livemint. com/Consumer/Bj 8 ph. V 6 COEql. GMp 3 Hh. Iuu. L/CGNet-Swara. Shifting-the-power-of-journalism-to-the-mobile. html; http: //www. thecitizen. org. au/features/how-citizen-journalism-giving-voice-indiasforgotten-villagers

Accountability Cycle Motivations Accounter (e. g. Public Official or Agency) Processes (Decisions and Actions) Motivation 1 Impacts Explanation Motivation 3 Accountee (e. g. Citizen or NGO) Control Stage 3: Accountability Evaluate Stage 2: Transparency Targets/ Standards Richard Heeks, GDI, University of Manchester, UK Motivation 2 Monitor Stage 1: Openness

Models of Democracy/Governance Liberal Individualist Communitarian (Pluralist) Authoritarian Participatory (Deliberative) Richard Heeks, GDI, University of Manchester, UK Competitive Image sources: http: //www. webpages. uidaho. edu/engl_258/Lecture%20 Notes/American%20 Romantic%20 Individualism. htm; http: //studentsforliberty. org/blog/2012/12/03/a-communitarian-take-on-liberty/; https: //www. opendemocracy. net/dliberation/deliberative_democracy; http: //pastorsponderings. org/2014/07/14/dearsalvation-army-on-authoritarian-leadership-healthy-model-or-faulty-model/; https: //beta. theodysseyonline. com/supertuesday-update

ICTs, Developing Countries and Democracy Are ICTs making Developing Countries. . . More Democratic Richard Heeks, GDI, University of Manchester, UK Less Democratic No Difference