EGOV BA IT ITS THE WAY OF THE

EGOV. BA. IT IT’S THE WAY OF THE FUTURE. Municipality of BARI, Italy Antonio Cantatore May 15, 2017

EGOV. BA. IT: WHERE The 30 municipalities which have signed up the project Bari (Lead partner and awarding entity), Acquaviva delle Fonti, Adelfia, Binetto, Bitonto, Bitritto, Capurso, Casamassima, Cassano delle Murge, Cellamare, Conversano, Gioia del Colle, Giovinazzo, Grumo Appula, Modugno, Mola di Bari, Molfetta, Noicattaro, Palo del Colle, Polignano a Mare, Rutigliano, Ruvo di Puglia, Sammichele di Bari, Sannicandro di Bari, Terlizzi, Toritto, Triggiano, Turi, Valenzano 2

EGOV. BA. IT: WHY • • • Efficient public services Bringing public services closer to the people A platform shared between municipal offices – sharing standards, technological infrastructure and digital services. 3

WHEN YOU GO TO GET A REFUND, WHO REFUNDS YOUR TIME? At egov. ba. it we even reimburse your time. Because your town hall website becomes the place for certificates, payment, repayments and title searches from the comfort of your computer. It’s the way of the future. 4

TIME IS PRECIOUS Objectives and Guidelines The project aims to improve digital coverage in municipalities by simplifying and digitalizing administrative procedures, using guidelines from the Regional Council and from AGID (Agency for Digital Italy). 5

TIME IS PRECIOUS. Simplifying and Digitalizing PA: • • SPID (the Italian Public Digital Identity system) Pago. PA (the Italian platform for public administration payments) SPCoop (public application-sharing system) CRIPAL (Regional Centre for the Innovation of Local Public Administration) 6

SELF CERTIFICATIONS – IMPOSSIBLE TO COUNTERFEIT, THANKS TO SPID. The solution which provides access to all public administration online services with a single Digital Identity (username and password) from computers, tablets and smartphones. 8

ONE LINK, A THOUSAND SERVICES. • • Births, Marriages and Deaths Local taxes Construction permits Industrial and commercial permits E-payments Certifications based on TISs (Territorial Information Systems) Social Services 9

OUR PUBLIC SERVICES ARE FUEL -EFFICIENT. egov. ba. it – cutting out the traffic jams, parking palpitations, and queues at the counters means huge savings in terms of time and patience. One link is all you need for certificates, payments, refunds and title searches. It’s the way of the future. 10

THE FREEDOM TO SERVE YOURSELF. A FRAMEWORK BASED ON THE CLOUD AND OPEN SOURCE WHY? • Innovative • Simple • Hugely scalable • Independent • Efficient • Cheap • Safe • Shared • Customizable 11

COLLABORATE TO INNOVATE 30 Municipalities of the wide area "Terra di Bari" have joined into an Association of Municipalities in order to carry out synergic developments in different sectors, including e -government. Governance of the Assciation is demanded to a Metropolitan Mayoral Council, which has policy and control functions; and to the Municipaliity of Bari as leading Municipality. The Costs of investments are sustained by the Associated Municipalities proportionally, based on population and dimension criteria. 12

COLLABORATE TO INNOVATE. The Municipality of Bari was given the tasks of design, procurement and implementation of actions, in addition to taking administrative and management responsibility for economic resources. The implementation of the project is shared with representatives from each of the associate municipalities. A Competence Center has been set up to assist municipalities with the technology adoption process. 13

THE RESULTS. • • • The first services came online back in November 2015 The services can be accessed from each municipality’s website or through the site egov. ba. it For approx. 1 million inhabitants/users 45 digital services About 10, 000 requests for services 75% positive feedback 15

AN ONLINE TOWN HALL IS BETTER THAN A COUSIN BEHIND THE DESK. egov. ba. it – you can handle everything you need right from your home or office: certificates, payments, refunds, and title searches. No asking you for favours in return, not even a coffee. It’s the way of the future. 16

Thank You Antonio Cantatore Municipality of Bari a. cantatore@comune. bari. it