EGIIn SPIRE Business Models and SLAs in a

EGI-In. SPIRE Business Models and SLAs in a Federated Environment David Blundell, 100 Percent IT Ltd 9/18/2021 EGI-In. SPIRE RI-261323 EGI Federated Cloud F 2 F, January 13 -14 2014. David Blundell 1 www. egi. eu

Business Models 1. Free a. Spot Market 2. Pay As You Go 3. Wholesale 4. Wholesale with Bursting 9/18/2021 EGI-In. SPIRE RI-261323 EGI Federated Cloud F 2 F, January 13 -14 2014. David Blundell 2 www. egi. eu

Business Model Certification API Consultancy ✔ ✔ ✔ Invisible Federator Advisor Allocation Matchmaker Trusted Third Party One Stop Shop ✔ ✔ ✔ MSA (✔ ) ✔ ✔ Accounting Reports ✔ ✔ Each role has different implications in the functions and structure of EGI. eu 9/18/2021 EGI-In. SPIRE RI-261323 EGI Federated Cloud F 2 F, January 13 -14 2014. David Blundell Invoicing ✔ 3 www. egi. eu

Service Level Agreements Master Service Agreement (MSA) forms base of all agreements. Has three parties: Supplier EGI End User 9/18/2021 EGI-In. SPIRE RI-261323 EGI Federated Cloud F 2 F, January 13 -14 2014. David Blundell 4 www. egi. eu

Service Level Agreements What should the MSA cover? Definitions Basic SLA – (e. g. X% availability) Standard API - CDMI, OCCI, (Slipstream? ), documented supported API Accounting, monitoring and security Fault resolution targets Escalation paths Include EGI MS 505 SLA document where appropriate … 9/18/2021 EGI-In. SPIRE RI-261323 EGI Federated Cloud F 2 F, January 13 -14 2014. David Blundell 5 www. egi. eu

Service Level Agreements MSA – Continued What does it apply to? Service as a whole / components Minimum network latency, Disk IOPS, Disk throughput … EGI-In. SPIRE RI-261323 EGI Federated Cloud F 2 F, January 13 -14 2014. David Blundell www. egi. eu

Service Level Agreements Appendices are used to add: Additional services e. g. DNS as a Service Tiers of higher availability - 99. 9+% SLA Tiers of higher security Financial details - one per provider? Additional APIs e. g. Openstack Orchestration (e. g. Openstack Heat) EGI-In. SPIRE RI-261323 EGI Federated Cloud F 2 F, January 13 -14 2014. David Blundell www. egi. eu