Edupoint Research 2004 Ivana Fasti Pajk Zoran Birimia

Edupoint Research 2004. Ivana Fastić Pajk & Zoran Birimiša (Users Research and Analysis dpt) project 231 -003 18/03/2005 TERENA TF – PR, Lyngby, Denmark 1

About the project. . • Who? – Social Research Institute “Ivo Pilar” – Edupoint – CARNet educational dpt – Zi. P - Users Research and Analysis dpt • Where? – Academic and Research Community • Universities of Osijek, Rijeka, Split, Zagreb • When? – February – April 2004 18/03/2005 TERENA TF – PR, Lyngby, Denmark 2

Persons included in projects Research Leader STANKO External Researcher 231 -003 project Edupoint Research 2004 February - April 2004 Research Assistant IVANA Research shaping, internal and external communication Project leader ZORAN Tasks, deadlines, contracts Internal Customer GORDANA Content directions The core team was assisted (with basic users data and managerial opinion) by two more individuals 18/03/2005 TERENA TF – PR, Lyngby, Denmark 3

Why? GOALS • Get an insight of ways and habbits of using IT in Croatian Academic Community. • Check the level of awareness and skills on “informatic” knowledges and skills, determine the most acceptable ways of receiveing IT knowledge. • Find out perception and evaluation of CARNet and specific CARNet services. • Get directions for promotion CARNet services and recommend optimal research ways that would serve to this causes 18/03/2005 TERENA TF – PR, Lyngby, Denmark 4

How? METHODOLOGY 1/2 • Qualitative part - 4 focus groups – Edupoint courses participants • 3 groups of student participating at regular courses - regional: Osijek, Rijeka, Split • group of professors participating at in-house courses in Zagreb (semistructured interview) • Quantitative – survey questionnaire – Representative excerpt of 1400 members of Academic and Research Community • 1000 students, 300 professors, 100 researchers • Osijek, Rijeka, Split, Zagreb 18/03/2005 TERENA TF – PR, Lyngby, Denmark 5

How? METHODOLOGY 2/2 • Focus groups • Explanation of answers decreases missinterepretation, • Participants interact and participate more • Results can not be interpreted as general • Survey • Low reliability of small groups’ answers • Results should be looked at as a whole, comparing basic foundings and trends 18/03/2005 TERENA TF – PR, Lyngby, Denmark 6

What we found out. . on CARNet? – More than 40% of students heard about CARNet, but could not list its services – cca 45% professors knows that an e -mail account is among CARNet basic ervice – cca 12% researchers relates CARNet with educational services 18/03/2005 TERENA TF – PR, Lyngby, Denmark 7

. . . on perception of CARNet? – cca 65% of students perceives CARNet as a part of Academic Community – cca 15% professors perceives CARNet as a part of government 18/03/2005 TERENA TF – PR, Lyngby, Denmark 8

. . . about “IT literacy” – cca 90% members of Academic Community (feels that they) know how to use MS Win – cca 80% members of Academic Community (feels that they)have skills of Communication via Internet – cca 70% can organize thier desktop and change screen resolution 18/03/2005 TERENA TF – PR, Lyngby, Denmark 9

. . . about interest for e. Learning – cca 40% professors and cca 20% of students are interested in teaching/learning via Internet – More than 35% of students misses the personal approach and interactivness – Almost 35% of teachers points out higher quality of e. Learning as a big advantage 18/03/2005 TERENA TF – PR, Lyngby, Denmark 10

. . . About previous experience and prefered ways of accepting new knowledges – cca 50% participants of the Academic Community learned how to use IT in an extremely selfhandidly way – cca 18% professors would prefer f 2 f courses in order to fill the knowledge gap at IT field 18/03/2005 TERENA TF – PR, Lyngby, Denmark 11

What else did we find out. . . • How known are specific CARNet services • How many users stopped using modem entrances • How many students use Linux • How many teachers read Edupoint online magazine • Which promotional activities of CARNet drow most attention • And a lot more. . . 18/03/2005 TERENA TF – PR, Lyngby, Denmark 12

THANK YOU! Ivana and Zoran Zi. P@CARNet. hr 18/03/2005 TERENA TF – PR, Lyngby, Denmark 13