EDUCUASE Live Selecting Implementing a Course Management System

Impetus for Change. . . Increasing interest/use of on-line resources New on-line programs: Bachelors

Assessment Criteria Business, Functional & Technical Requirements through APM Meet existing functionality and processes

Final Selection Remotely hosted Moodle instance at Moodlerooms. Staffing Two administrators (one new hire)

At SUNY Delhi our total costs for running Moodle for 2007 -2008 was $57,

Outcomes. . . Downsides Performance less than in-house* Access to support Upsides Immune to

Benefits of Open Source Rich community of user forums, tutorials, resources, bug tracker Less

Timeline March 2007 - Hostmonster account set up with multiple instances of Moodle for

Faculty/Staff Acceptance Training Concerns: Easier to learn Easier to use More features Exciting new

Student Opinions Love the new system: Easier to navigate than Web. CT Like having

Online Coordinator Faculty are more self-sufficient More fun to administer More focus on training

Administration Left research and decision in our hands Appreciate “international-ness” Bottom line: Furthering educational

Thank you to. . . Clark Shah–Nelson Coordinator of Online Learning, SUNY Delhi Steve

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EDUCUASE Live: Selecting & Implementing a Course Management System for Your Campus Implmenting Moodle at SUNY Delhi Patrick Masson Chief Information Officer State University of New York at Delhi Wednesday, August 5 th, 2009 1

Did we look like you? Campus Profile: 2004 - 2007 Over sixty, one, two and four year programs Approximately 2, 500 students Predominately web-enhanced courses Locally hosted on Web. CT One asynchronous program Remotely hosted through SUNY Learning Network 2

Impetus for Change. . . Increasing interest/use of on-line resources New on-line programs: Bachelors of Science in Nursing Satellite campuses Web. CT license to expire January 2008 Increasing costs 3

Assessment Criteria Business, Functional & Technical Requirements through APM Meet existing functionality and processes Define desired functionality Story-telling: document repository, quizzes, forums Use cases: asynchronous tools, collaboration Identify technical requirements Data center re-design Student Information System (Banner) integration via Luminis Message Broker 4

Final Selection Remotely hosted Moodle instance at Moodlerooms. Staffing Two administrators (one new hire) Program Development Instructional Design Moodle administration 0 Technical staff 0 PHP, My. SQL, etc. staff 6

On-line Courses (Sections) 7

Moodle Adoption 6000 5000 4000 3000 8

Moodle Total Cost of Ownership 9

At SUNY Delhi our total costs for running Moodle for 2007 -2008 was $57, 500 and includes: $6, 000 for remote hosting through a 3 rd party provider: This provides access for all 3, 000 students and 150 faculty to SUNY Delhi's complete catalog of courses and sections. Includes development, test and production environments, back-ups and archives, 24/7 support, SIS integration. $49, 000 1. 0 FTE annual salary for Coordinator of Online Education: This position provides support for creating content, developing online courses and programs, functional end-user training (in the LMS as well as other educational resources used in online courses: course capture, 10 podcasting, etc. ), and LMS application administration. NOTE: LMS application

Outcomes. . . Downsides Performance less than in-house* Access to support Upsides Immune to campus availability Moodle expertise 24/7 technical support Reduced service load 11

Benefits of Open Source Rich community of user forums, tutorials, resources, bug tracker Less Cost - at all levels Luminis Message Broker Digester - $0 Web. CTimport tool - $0 Pace of development More social networking capability Web 2. 0 More customizable 12

Timeline March 2007 - Hostmonster account set up with multiple instances of Moodle for training development, experimentation, etc. ($75 /year splurge) May 2007 - Course development server established June 2007 - Initial training modules developed and delivered July 2007 - Begin test Luminis Message Broker / Banner integration Fall 2007 - initial courses developed for Spring 2008 production server October 2007 - establish and test production server Spring 2008 - offer Nursing BSN and Vet Tech courses on production server 13 Spring/Summer 2008 - additional training offered, Summer

Faculty/Staff Acceptance Training Concerns: Easier to learn Easier to use More features Exciting new possibilities Migration Concerns We do that for them Webctimport plugin from moodle. org 14 Another channel to reach students Involved with Moodle Orientation for students No noticeable difference for registration, enrollments, etc. More interested in using the LMS for training and staff development

Student Opinions Love the new system: Easier to navigate than Web. CT Like having images of fellow students Easier to follow discussions 15

Online Coordinator Faculty are more self-sufficient More fun to administer More focus on training Hosted in expert environment High level of customization More funds for faculty development 16

Administration Left research and decision in our hands Appreciate “international-ness” Bottom line: Furthering educational mission “Pot of Gold” 17

Thank you to. . . Clark Shah–Nelson Coordinator of Online Learning, SUNY Delhi Steve Worona, Director of Policy and Networking Programs, EDUCAUSE EDUCUASE “Live” audience Patrick Masson (970) 4 MASSON massonpj@delhi. edu 18