Educause 2007 CIO Constituent Group Meeting Welcome to

Educause 2007 CIO Constituent Group Meeting Welcome to Seattle Copyright Theresa Rowe, 2007. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Agenda • • 1: 00 1: 10 1: 50 2: 15 2: 45 3: 15 4: 00 Welcome and Introduction IT Governance Survey – Ron Yanosky Panel on IT Governance – Accessibility – Terry Thompson - Discussion on Issues – Round-table Close

Welcome and Introduction • Housekeeping – Cell phones turned off – No scheduled breaks so come and go quietly as you wish – Remember the lists – www. educause. edu/groups – Community – http: //connect. educause. edu

IT Governance Survey • Ron Yanosky, Ph. D. Interim Director and Fellow EDUCAUSE Center for Applied Research

IT Governance Panel • Reactions and Comments – Mark Roman, CIO, University of Victoria – Christine E. Haile, CIO, University at Albany – Martin Ringle, CTO, Reed College

Accessibility • Terry Thompson Senior Computer Specialist University of Washington

Discussion and Topics • Summary of our CIO list discussion • Ideas from that discussion • Comparison to Educause Top-Ten IT Issues • Posts this year: 2, 218

What did we talk about? Client services Content management, collaborative and institutional repository systems Data center, operations and systems management Disaster recovery / business continuity Email and communications Enterprise systems Funding Leadership issues Learning assessment / management systems Legislative and governmental mandates Network New technologies and ideas Open source Outsourcing Policy and compliance issues Project management Research computing Security - Access Identity Management Request for proposals Software management Staffing Surveys Telecom Trailing technologies Vendors

Behind the Discussion • Campus reality check – Email attachment size, data center square footage, inactivity time-outs • We like consultants! • Lots of time looking at solutions – Software and hosted and RFP sharing • All about problem-solving

Top 10 IT Issues • • • Funding IT Security ERP/ Administrative Systems Identity / Access Management Disaster Recovery / Business Continuity Faculty Development, Support & Training Infrastructure Strategic planning Course / Learning Management Systems Governance, Organization, and Leadership for IT

Top 10 IT Issues Key word searches • Funding IT – – 34 posts with the word “fund” – 109 posts with the word “budget” – Not a lot of discussion

Top 10 IT Issues • • • ERP – 153 posts Identity Management - 39 posts Faculty – 482 posts Infrastructure – 234 posts Strategic plan – 11 posts

Top 10 IT Issues • Security – 336 • Emergency - 150 • Disaster Recovery – 39 High discussion about emergency notification and text messaging systems.

Top 10 IT Issues • Course / Learning Management Systems – Blackboard – 75 – Web. CT – 26 – LMS – 41 – Moodle – 22 – Portfolio – 37 – Sakai - 11

Top 10 IT Issues • Governance, Organization, and Leadership – Mossberg – 28 – Governance – 34 – Leader – 42 – Innovation – 69 – Strategic – 94 – Transform – 111 – Organization – 306

Not in the Educause Top 10 • We also talk about … – Email – 762 – Microsoft – 722 – Network – 394 – Projects – 267 – Web sites - 237 – Library - 169 – Outsourcing - 153 – Spam – 149 – Google – 112

CIO Abilities • Broad variety of items that CIOs are ready to discuss • Chief problem solver • Why don’t we talk more about our strategic planning efforts? • Agent of change – the real CIO credential?

Round-Table • What are the real issues you are facing? • Are you in strategic planning, problemsolving, or fire-fighting mode?

Thanks, CIOs! • See you in Orlando! Educause 2008 October 28 -31 Orlando, FL Take time to enjoy!

Copyright Theresa Rowe, 2007. This work is the intellectual property of the author. Permission is granted for this material to be shared for noncommercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.