Education Transformation Framework ETF for Higher Education Asset

Education Transformation Framework (ETF) for Higher Education Asset Guide Last updated: December 2019

How to use: Education Transformation Framework for Higher Education Asset Guide 1 Review the EDU Digital Transformation Journey and identify your customer’s current Sales Stage/Goal from the following options: § § Education Transformation Framework for HED Customer Priorities 2 Review the assets associated with your customer’s current Sales Stage/Goal in the ETF Assets section of this deck. The assets are organized in the order by which they should be used/delivered. Review the purpose of the asset and right-click to open it. 3 When the document opens, read the “Instructions for partners” to check for important guidance. Edit and customize the document accordingly and ensure it is appropriately localized to your company. 4 Once you have delivered all assets associated with phases 1 and 2 of the EDU Digital Transformation Journey, please consult your customer’s broader Microsoft Account Team for next steps.

Goal Actions ETF for Higher Education and K 12 Customer Priorities Maturity Model Plan Solution Deploy and Adopt Frame Conversation Prioritize Challenges Customer Assessment Map Capabilities to SKUs Develop Deployment Plan Introduce ETF Identify Blockers Identify Current Status Identify your solutions Build Adoption Plan Identify Challenges Identify Stakeholders Identify Capabilities Create Proactive Proposal Engage your team Available Outcomes Desired Outcomes Fast. Track & Programs HED Assets Quick. Start Guides (Revised Oct. 2019) Invite Email - Introduction to ETF for HED Deck Case Studies Conversation Guides Thank You Email – Introduction to ETF for HED Customer BDM, ITDM, Ed. Tech DM School Leaders BDM, ITDM, Ed. Tech DM HED K 12 Partner Team Partner account executive Relationship Owner HED/K 12 SME Partner account executive Relationship Owner HED/K 12 SME Account Plan Flag Scenarios in your customer sales tool Identify ETF Solutions in your company and/or other partners Execute deployment Brief Account ETF Pillars are Scenarios Identify SKU Product Requirements Drive usage to end user Outcome Maturity Model Customer Priority Documentation Form edujourney. microsoft. com Proactive Proposal Perform Customer Assessment Deployment Plan Localized Partner Map Adoption Plan

Phase 1 Assets: Education Transformation Framework (ETF) for Higher Education Responsible Partner Team: Account Executive, Relationship Owner Step Document Name Purpose Document Invite Email - Introduction to ETF § Use when inviting a customer to an Introduction Link to ETF conversation *ETF for HED Case Studies § Use when localizing the Introduction to ETF for Link HED EBC/Workshop Deck 3 Introduction to ETF for HED Deck § Use during Introduction to ETF conversation 4 *ETF for HED Conversation Guides § Use to help drive the Introduction to ETF solution conversation Link 5 ETF for HED Quick Start Guides § Link 1 2 Use as a leave-behind after the Introduction to ETF conversation *Indicates document is MICROSOFT PARTNER CONFIDENTIAL ONLY Link

Phase 2 Assets: Customer Priorities Responsible Microsoft Team: AE, Relationship Owner, HED SME, SSP, TSP Step Document Name 1 2 Purpose Document ‘Thank You’ Email - Intro to ETF § Use to send recap email to customer after Introduction to ETF conversation Link ETF for HED Proactive Proposal § Can be used in Phase 2 to provide follow up Link information to customer following an "Introduction to ETF" conversation in conjunction with the Thank You Email Can be used as part of a more detailed response to the customer in Phase 4 § *Indicates document is MICROSOFT PARTNER CONFIDENTIAL ONLY

Phase 1 Assets: Education Transformation Framework (ETF) for Higher Education – step 2 continued Student Success 1. 2. 3. 4. 5. 6. 7. 8. Case Study - College builds well-equipped technology studio to engage with prospective students Case Study - New Zealand university transforms student recruitment with cloud CRM solution Case Study - NSU engages students with AI-enabled chatbot using Microsoft Azure Case Study (Russian) -Аудитория — как на ладони: сервисы Интернета вещей помогают Финансовому университету при Правительстве РФ вовлечь студентов в учебный процесс Case Study (Spanish) - Universidad soporta su estrategia de transformación digital con servicios en la nube de Azure Case Study - Blackbullion is improving the UK’s Financial Literacy – with the help of Surface Book Case Study - Setting a fast pace to the cloud: College transforms IT in just six months Case Study (Spanish)- La Universidad La Salle de Pachuca alcanza miles de personas por medio de su canal de atención, usando el poder y la agilidad de Azure y Microsoft AI 9. 10. 11. 12. 13. 14. 15. 16. Coppin State University uses datadriven insights to build a hightouch, high-tech, high-impact environment Anticipating Student Needs (Grand Canyon University) Case Study - Edinburgh Napier University tells conference audience how it is using Dynamics 365 successfully to hit recruitment targets Case Study - Staffordshire University are using Microsoft Office 365 to personalise their students learning Microsoft Dynamics CRM gets DTU’s digitization off to a flying start Case Study - How Kayas Cultural College and Surface Hub are transforming lives in remote Canadian communities Case Study - Leading business school strengthens partnerships with identity and access management service Case Study - UNSW transforms campus experience, boosts Teaching & Learning 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Case Study - College inspires design students with creativity-enhancing devices Technology-focused university levels the playing field with AI for students who are deaf and hard of hearing Case Study - Bringing the Intelligent Business Cloud to the Classroom through Microsoft Dynamics 365 Case Study - Enhancing virtual learning and teaching experiences at Utah State with Surface Studio Case Study - Teesside University is filling the digital skills gap Case Study- Singapore tertiary institution streamlines teaching and learning with cloud-based solutions Case Study - Kuwait’s public university turns to Microsoft 365 for more efficient communication Case Study (French) - Rennes School of Business renforce ses capacités en digital learning Case Study (Portuguese) -Band. Tec otimiza o aprendizado de seus alunos com o Microsoft Azure Case Study- Becker College’s Agile Mindset is enhanced by Microsoft Technology Case Study - How Wellington College transformed its learning environment with Microsoft Surface and Autopilot Case Study (French) - Microsoft Office 365, Microsoft Teams et Flipgrid investissent le Lycée Saint-Bénigne de Dijon Case Study (German) - DHBW Stuttgart schreibt digitale Erfolgsgeschichte mit dem Microsoft Surface Studio Case Study (Spanish)- La Universidad del Rosario personaliza el desarrollo de su profesorado con tecnologías de datos y de inteligencia artificial 15. Case Study - University students learn 16. 17. 18. 19. 20. 21. 22. 23. 24. to communicate, create, and collaborate with 3 D gaming software Case Study - Best-in-class Finnish teacher training program selects Microsoft Education solutions Case Study - EWU and Microsoft announce Data Analytics curriculum Case Study - Health sciences university delivers connected student experiences across international campuses with Azure Case Study- London college helps students and teachers collaborate and succeed with online tools Case Study - The future of advanced learning will be FLEXAble with the help of AI Case Study (French) - Microsoft Teams prend soin des étudiants en médecine et en pharmacie de l’Université de Bourgogne Case Study (French) - Skema transforme ses usages de collaboration avec Surface et Teams Case Study (Russian) - Ведущий университет Узбекистана трансформирует процессы обучения Case Study - University of Cambridge increases student learning with open source Azure service 15. Case Study- How BARBRI empowers students to “Own the Bar” with Azure 16. Case Study - How Kayas Cultural College and 17. 18. 19. 30. 31. 32. 33. 34. 35. 36. 37. 38. Surface Hub are transforming lives in remote Canadian communities Case Study - Cardiff Metropolitan University transforms teaching with Microsoft Surface Hub Case Study - How JSU modernizes its campus and empowers faculty and students with Surface Case Study (French) - 2 500 étudiants de l’Université Paris Nanterre passent leurs examens en ligne avec Edunao, Microsoft et Moodle Case Study - How Bryant University Teaches Collaboration Through Innovation with the Latest Technology Case Study - Lyceum of the Philippines University powers education with Microsoft Case Study - Creativity unleashed with Microsoft Surface Case Study - National College for High Speed Rail display benefits with Surface Studio Case Study (Japanese) - Sendai Ikuei Gakuen High School (仙台育英学園高等学校) Case Study - Inspiring Teachers of tomorrow with seamless cloud collaboration Case Study (French) - À Dijon, Microsoft Teams transforme les pratiques pédagogiques Case Study (German) - Office 365 löst Lotus ab Case Study (Turkish)- Microsoft Öğrenim Araçları Görme Engelli Öğrencilerin ve Eğitmenlerin Hayatlarını Dönüştürüyor

Phase 1 Assets: Education Transformation Framework (ETF) for Higher Education – step 2 continued Academic Research 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Case Study (Japanese) - 「IT 創薬」から「スマート創 薬」へ。MR と クラウド HPC でイノベーションを加 速 Case Study - French - L’UPEC optimise la gestion de ses multiples projets avec Project Online et accélère sa transformation digitale Case Study (Spanish) - Universidad soporta su estrategia de transformación digital con servicios en la nube de Azure Case Study (Japanese) - 養殖マダイの稚魚の選別にマ イクロソフトの画像解析と機械学習を活用。人手によ る作業の負荷軽減 & 効率アップで第 1 次産業の "働き 方改革" を目指す Case Study (Japanese) - 空力を制すものが勝つ！」世 界最高峰のソーラーカーレース 30 周年大会に技術の 粋を尽くして挑戦。空気抵抗を 33% 以上低減し、曇 天の約 3, 000 km を走破！ Case Study - Research scientist uses Microsoft Cloud technology for high-energy physics computing Case Study - ANU pioneers the next generation of genomics research by moving to the cloud Case Study- Higher Education Commission helps universities accelerate research through the power of Azure Case Study - Virginia Tech Transforms Life Sciences Research with Big Data Solution in Azure Case Study - Japanese university uses cloud software to develop smart agriculture solutions Case Study - Preventing flood disasters with Cortana Intelligence Suite Case Study - French - Les chercheurs scientifiques utilisent Microsoft Azure pour effectuer des tâches informatiques dans le domaine de la physique des hautes énergies Case Study (German) - Experimentieren ohne Limit: Microsoft-Cloud bietet beliebig viel Rechenpower für die KI-Grundlagenforschung Secure & Connected Campus 1. 2. 3. Case Study (Portuguese) - Adtalem Educacional do Brasil migra as aplicações TOTVS RM e SAP para o Azure Case Study (Japanese) - 統合型データベースを構 築し、教育改善に向けた ”議論の素材” を提供！ ” 対話重視“ の IR を実践し、円滑な意思決定をサ ポート Case Study - Japanese - International Christian University uses the latest technology to go paperless and increase security 4. Case Study - Spanish - After Hurricane Maria Polytechnic University of Puerto Rico guarantees academic continuity with the cloud 5. Case Study - Denmark University College moves operations to the cloud for a revolutionary transformation 6. Case Study - Research university reduces security workload by 60 percent with automated protection features 7. 8. 9. Case Study (Danish) - Syddansk Universitet beskytter forretningen med machine learningteknologi Case Study (Japanese) -停電下でも無事にサービス を継続。経験から得た 「より安全で安定した環境 」という実感が、 森ノ宮医療大学のクラウド シ フトをすすめ Case Study -Warsaw School of Economics establishes itself as a model university with Microsoft cloud technology 10. Case Study- University uses fast, highly secure, cloud- based information systems to support the next generation of global workers 11. Использование облачной службы бизнес-аналитики в управлении университетом [English: Using a cloudbased business intelligence service to manage a university]. 12. Case Study - UCN waves goodbye to the drift trap and puts everything in the cloud 13. Case Study - Ithaca College foils cyberattacks with the comprehensive threat protection built into Microsoft 365 14. Case Study - University looks to the cloud for greater security, lower costs, and stability during a natural disaster 21. Case Study - Holy Spirit University of Kaslik takes bold step toward digital transformation with Azure 22. Case Study - University streamlines data migration and forges strategic cloud direction with Azure Data Box 23. Case Study (German) - UCN vinker farvel til driftsfælden og lægger alt i skyen 24. Case Study (Polish) -Szkoła Główna Handlowa – modelowa uczelnia w chmurze Microsoft 25. Case Study - Japanese - University looks to the cloud for greater security lower costs and stability during a natural disaster 15. Case Study (German) - Und nachmittags feile ich an der 26. Case Study - George Washington University - 16. Case Study (Japanese)- 大学は、クラウドでセキュイティ 27. Case Study - Brazilian educational system helps protect Strategie: IT-Leiter einer Hochschule gibt Administration an Cloud ab 強化と高速化を実現し、世界で活躍できるグローバル人 材の育成をしている 17. Case Study - Japanese - University uses fast highly secure cloud-based information systems to support the next generation of global workers 18. Case Study - University transforms energy management with big data solution 19. "Case Study (Portuguese) - SEESP migra seus dados para nuvem Microsoft Azure e reduz custos em 50%" 20. Guarding university data with a holistic security model Enhancing digital and physical security on campus with cloud-based identity and access management students and faculty from cyberthreats 28. Case Study - Kansas State sets sights on top 50 distinction with an enterprise data analytics platform 29. Case Study - Michigan State University holds back the flood with online collaboration and file sharing 30. Case Study - University transforms energy management with big data solution 31. Case Study (Japanese) - 高度なセキュリティとコスト ダウンなど、ウェブサイトを運用するために重要な課 題を解決、災害時でも確実に機能するサイトを構築 32. Case Study- University empowers more decision makers with easy-to-use data analytics