eCommerce Portal Platform Creating Top Line and Bottom

e-Commerce Portal Platform Creating Top Line and Bottom Line Gains Liferay and Magento integrated solution for e-Commerce portal Forge. Rock Version: April’ 15 Name: Title: Email: CIGNEX Datamatics Confidential www. cignex. com

Client Overview • • A global manufacture and supplier of premium liquid and powder coatings for automotive, transportation, general industrial and architectural & decorative sectors. Fast Facts – 2012 revenues of $4. 3 billion – 120, 000 customers, 12, 000 employees, 3900 distribution centers, 130 countries CIGNEX Datamatics Confidential www. cignex. com

Global e-Commerce Platform 3 CIGNEX Datamatics Confidential www. cignex. com

Business Needs • Spun-off from one of the largest chemical company and now owned by global asset management firm – Formation of a separate IT division with the need to modernize and transition in “one go” within 18 months timeframe • • Reuse critical applications and develop new IT applications which can connect with myriad back-end systems Need for a common global ecommerce platform with standard look and feel – Redesign 3 e-Ordering geo portals built-with separate legacy technology stacks with fragmented middleware and – – • • managed by 3 different companies » NA: IBM’s Streling. Commerce, LA: Homegrown, Europe: Web. EDI Reduce order fulfillment turnaround for one geo from 70 hours to real-time Scalable to support new and emerging business lines (e. g. Body shops with online payments) Eliminate application maintenance difficulties due to existing solution complexity wrt. multiple systems including middleware Reduce cost of ownership, customization and dependency with specific vendor by adopting Open Source technology platform Improve customer engagement and experience through portal platform – Feedback, poll, survey, live chat Comply with TSA requirements to transition to the next environment CIGNEX Datamatics Confidential www. cignex. com

Solution Architecture External Users Internal Users B 2 B Customers, Distributors, Resellers Administrator, Customer Sales Representative • • • Customer Portal • Adobe CQ Identity Relationship Management Scheduling Engine e-Commerce Platform Middleware e. Invoicing CRM Yada JMS SAP QP 1/R 3, RP 1/R 3, R 3 5 CIGNEX Datamatics Confidential www. cignex. com Sales Reporting • • Liferay as a Portal Magento as e-Commerce front-end Forge. Rock as Identity & Access Management SAP for all core processes and systems of record LDAP for authentication and system for authorization Middleware for data transformation, data transportation and request routing SAP

Solution Architecture (cont. . ) External Users Internal Users B 2 B Customers, Distributors, Resellers Administrator, Customer Sales Representative Customer Portal IDM Access Web Plugin External Application Live Chat Service Integration Web Plugin Collaboration Application CMS Application e-Commerce Platform Identity Relationship Management Shopping Cart & Place Order Search/Raise Invoice Product Catalogue Order Management Custom Reports User Profile Management Adobe CQ Scheduling Engine Middleware e. Invoicing CIGNEX Datamatics Confidential CRM www. cignex. com Yada JMS Sales Reporting

Features • Global e-Commerce Portal Platform capable of Users Concurrent Users: Products: Portal: 337, 500 e-Commerce: 112, 500 Portal: 13, 500 e-Commerce: 4, 500 5, 000+ Orders/Month 542, 500 Transactions/Month Order entry time from 30 minutes to 3 minutes Order processing from 72 hours to 7. 2 hours (1/10 of time) Portal: 21, 600, 000 e-Commerce: 7, 200, 000 CIGNEX Datamatics Confidential www. cignex. com

Features (cont. . ) Global e-Commerce Platform Greater Customer Satisfaction Single platform with region specific UI Uniform User Management Multi-lingual, multi-currency 1 click order Reduced order fulfillment time Customer feedback, live chat, poll, survey Improved Order Mgmt. System No longer manual entry Product code mapping Concurrency in order processing B 2 B & B 2 C e-Commerce Portal Platform Region specific User preference Role specific catalogue Open Source Scalable - Middleware based Architecture Reduced TCO with Single Platform – Build once, deploy many times Reduced proprietary vendor dependency Integration with existing and future IT applications CIGNEX Datamatics Confidential Enhanced Product Catalogue www. cignex. com

Benefits • Global e. Commerce platform supporting over 5000 products and 335, 000 users • Easy to use and now at light speed – 110, 000 transactions/minute vs. per year with order processing speeds of 3 seconds vs. 7 hours • Dramatic uplift of sales – 4 x increase in order volume within a month after the launch • TCO Reduction of $5 million over a 3 year period e-Commerce Portal Platform Creating Top Line and Bottom Line Gains 9 CIGNEX Datamatics Confidential www. cignex. com

Single Sign-On 10 CIGNEX Datamatics Confidential www. cignex. com

Business Need • Re-use critical applications & develop Single Sign-On platform for web applications on multitude of platforms leveraging various backend technologies Security & Stability • • • User Management Entry/exit/access to applications at all levels without re-prompting Federated access Password reset service • • • Helpdesk Dashboard • • 11 Multi-lingual Support Enable administrators & customer service representatives activate new user accounts New user verification complying with business rules and policies CIGNEX Datamatics Confidential Mapping of user credentials to applications User data download facility User registration service – Individual & Bulk • www. cignex. com For user authentication, registration & password reset service

Solution e-Commerce Platform Customer Portal Custom Built Java Application Open AM Open DJ LDAP directory service – DS server natively supporting REST API Scalable, modular & easy to deploy architecture includes Authentication, SSO, Authorization, Federation, Entitlements, Adaptive Authentication, Strong Authentication & Web Services Security High-performance, highly available, secure directory server, built-in data replication, client tools, & LDAP SDK. Access provided via LDAP, Web Services & REST API. Middleware 12 CIGNEX Datamatics Confidential www. cignex. com

Features Authentication Service Federated Identity Service User Id - password based authentication to B 2 B & B 2 C applications Federated Identity Provider to applications SAMLv 2 to communicate - Identity Provider & Service Provider Access Provisioning Service New user registration, verification & access rights validation Single Sign-On Service High Availability Perform function under load & able to failover from one system to other Helpdesk Dashboard Password Reset Service Verify user credentials prior to activating the SSO platform Password reset with notifications of change to the end user CIGNEX Datamatics Confidential www. cignex. com

Benefits 14 • Enhanced Security • Reduced vendor dependency • Lower TCO CIGNEX Datamatics Confidential www. cignex. com

Thank you www. cignex. com Contact Us Americas: americasales@cignex. com | EMEA – emeasales@cignex. com | APJ – asiapacificsales@cignex. com www. cignex. com facebook. com/CIGNEXTechnologies CIGNEX Datamatics Confidential www. cignex. com twitter. com/cignex youtube. com/cignexglobal