ECommerce Lecture 3 ECommerce Classification Intrabusiness EC The

E-Commerce Lecture 3

E-Commerce Classification • Intrabusiness EC – The intrabusiness EC category includes all internal organizational activities that involve the exchange of goods, services, or information among various units and individuals in that organization. • Business-2 -Employee – The business-to-employees (B 2 E) category is a subset of the intrabusiness category in which the organization delivers services, information, or products to individual employees

E-Commerce Classification • Collaborative commerce – When individuals or groups communicate or collaborate online they may be engaged in collaborative commerce (c-commerce). • Nonbusiness EC – An increasing number of nonbusiness institutions such as academic institutions, not-for-profit organizations, religious organizations, social organizations, and government agencies are using EC to reduce their expenses or to improve their general operations and customer service.

E-Commerce Classification • E-government: Government-to-citizens (G 2 C) – In e-government EC, a government entity buys or provides goods, services, or information to businesses or individual citizens.

History of EC • EC applications were first developed in the early 1970 s with innovations such as electronic funds transfers (EFT), in which funds could be transferred electronically. • Then came electronic data interchange (EDI), a technology to electronically transfer documents such as purchase orders, invoices, and electronic payments between firms doing business.

History of EC • More new EC applications followed, ranging from stock trading to travel reservation systems. Such systems were called IOS (interorganizational systems) applications, and their strategic value has been widely recognized. • In 1990 internet became more commercialized. Due to huge participants in world wide web (www) electronic commerce expanded rapidly.

History of EC • One reason for this rapid expansion was the development of new networks, protocols, software, and specifications. The other reason was an increase in competition and other business pressures. • Since 1995, Internet users have witnessed the development of many innovative applications ranging from interactive advertisements to virtual reality experiences. • In 1999, the emphasis of EC shifted from B 2 C to B 2 B.