ECM at Work Datacap ECM at Work Demonstrating

ECM at Work Datacap ECM at Work Demonstrating the Power of IBM Content Solutions

ECM At Work – The Summer Series Wednesday, August 2, 2 PM ET – ECM at Work with Content Manager On. Demand Tuesday, August 8, 2 PM ET – ECM at Work with Content Foundation Wednesday August 16, 2 PM ET – ECM at Work with Case Manager Wednesday, August 23, 2 PM ET – ECM at Work with Content Navigator Wednesday, September 13, 2 PM ET – ECM at Work with Datacap Wednesday, September 20, 2 PM ET – ECM at Work with Watson Explorer

Today’s Presenters CLAY TURNER Offering Manager IBM DERICK DELEO VP Operations Pyramid Solutions WILL SELLENRAAD Principal, Insurance Pyramid Solutions

Agenda • A little bit about Capture • Intro IBM Datacap • Cognitive Capture for Life Insurance • Demo • Q&A

ECM At Work – Recorded Webcasts Wednesday, August 2, 2 PM ET – ECM at Work with Content Manager On. Demand Tuesday, August 8, 2 PM ET – ECM at Work with Content Foundation Wednesday August 16, 2 PM ET – ECM at Work with Case Manager Wednesday, August 23, 2 PM ET – ECM at Work with Content Navigator

IBM Datacap The leader in enterprise content capture

Multichannel capture services: Datacap Scan Files email FAX Mobile Capture and digitize across mobile devices, scanners, email, fax and files Automated Document Identification, Data Extraction and Classification for fast & accurate document processing IBM Datacap IBM Case Manager IBM Case Repositories Integration with business systems – Deliver document data to people and systems for better customer engagement © Copyright IBM Corporation 2017

IBM Datacap: Various Capabilities Maximize Data Capture Document Separation OCR & Role-Based Redaction Populate business systems with key data Barcode Reading Extract index information from the document image; use in application Optical Mark Recognition Table Identification OCR Segmentation Signature Validation Image Classification Core Datacap Functionality § Zonal and Full-Page OCR extraction § Barcode reading § Optical Mark Recognition § Cursive recognition § Validation against external databases Roadmap & Enhancements § New Document Detection and Separation § Table recognition and extraction § Form structure analysis & OCR Segmentation § Detection and extraction of non -textual images

Documents contain key business information BANKING • • Account opening Lending applications Investment reports Regulatory, Compliance GOVERNMENT • • • • Account Opening Permits & Planning Correspondence Applications Claims Processing Underwriting Enrollment Appraisals Investigations CROSS INDUSTRY ENERGY & UTILITIES Healthcare • Medical claims • Patient Onboarding and discharge • Prescription Processing • Health record Benefits management Social services Permits and licenses Program enrollment Records Management INSURANCE • • Accounts Payable Invoice processing Human resources Licensing & Certification Regulatory, Compliance © Copyright IBM Corporation 2017

Cognitive capture services: Datacap Insight Edition Recognize, classify, and extract key data from documents not seen before … Use IBM Watson to eliminate templates and manual processing No other vendor has anything like this! © Copyright IBM Corporation 2017

The Global Footprint of the IBM Cloud Already deployed on premise? IBM Bridge to Cloud program provides a path from on premise to cloud PRIMARY DATA CENTERS • North America • Dallas • San Jose • Europe • Frankfurt • London China India Tokyo Seattle San Jose Los Angeles Hong Kong Toronto Montreal Chicago Boulder Denver Dallas Houston New York City Washington, D. C. Raleigh Atlanta Miami Mexico City OTHER GEOGRAPHIES • Shared environment will be added as needed based on client demand • Dedicated environment available now Singapore Brazil Melbourne Sydney Portsmouth Lisbon Amsterdam Frankfurt Paris. Winterthur Montpelier

IBM Content Navigator makes content management easy Users can collaborate easily The enterprise stays engaged via user-friendly mobile access using social features made familiar by Facebook and other social networking sites IT reduces storage costs and legal exposures with archival, retention, and disposal anytime, anywhere, on any device Clients can access their statements and content online with ensured Business users set up and manage work groups security without depending on help from IT Mobile workers can capture content at the point of origin via distributed mobile capture Shared ECM Foundation for Sustainable Growth, Agility, and Speed Users can add, edit, browse, search, and share content from mobile devices leveraging sync and share And more… capabilities © Copyright IBM Corporation 2017

Gartner has recognized IBM as a leader for Enterprise Content Management five years in a row By 2018, 50% of enterprises will manage content using a hybrid content architecture By 2018, EFSS will be a standard capability of ECM By 2018, at least 50% of leading ECM vendors will re-architect their offerings into cloud-based platforms. By 2019, 70% of all business content will be nontextual, which will drive investment in analytics for content management © Copyright IBM Corporation 2017

IBM Datacap For Life Insurance

Insurance Overview For the first time in HISTORY, younger clients applied for life insurance in higher numbers in 2015 than all other age groups. CONVENIENCE: options clearly laid out, easy to understand, available online SPEED: ability to comprehend all of the information quickly Applications from clients aged 44 and younger increased by 3. 9% Source: LIMRA: Nearly 5 Million More U. S. Households Have Life Insurance Coverage TRANSPARENCY: price transparency and comprehensive comparison of products and insurers

Life Insurers Pains MAXIMIZING FAST TRACK Requires better, more informed decisions ACCURATE RATING Greater insight to rate more precisely MORE WITH LESS Avoiding medical records, Paramed exams STREAMLINING THE PROCESS Special authorizations, APS review

SCENARIO 1 52 year old female, business owner $2. 5 M Docs Family History Vitals Lifestyle • Application • APS (PCP) • Annual Office visits • Lab slip • EKG • Mother: • CVA at 53 • Living • Child • Leukemia at 7 • 5. 4. 130 120/70. 68 • Smoker (vapor) • Alcohol (1 drink/day) Lab results Diagnoses Prescriptions Procedures • Elevated LDL 131, Cholesterol 225 • No chronic conditions • High blood pressure (unsupported) • Hot flashes • Memory loss • Essential hypertension • Skin tag • Oral soft tissue • Depression (unsupported) • Losartan (supported) • Loratadine • Escitalopram (supported) • Colonoscopy (referred) • Mammogram (referred)

SCENARIO 1 - ANALYSIS Preferred – if labs are good Colonoscopy ordered but not available Mammogram referred but not available Taking anything for depression? 45 minutes to Underwrite

Extracting Key Medical Data Establish a chronology of declared and reported information Medical Extractor MIB Redundant text Handwriting Chronology Diagnoses Prescriptions Procedures Key Info Bookmarked

Processing Tools Provide Investigators with tools to verify data

DEMO PX for Medical Extraction

Q&A

Freebies: From the Pros: 6 Ways to Better Leverage IBM Datacap Pyramid Solutions, Inc. @Pyramid. ECM Pyramid. Solutions. com An Enterprise Approach to Managing Content

Contact Us CLAY TURNER Offering Manager, IBM csturner@us. ibm. com WILL SELLENRAAD Principal, Insurance, Pyramid Solutions wsellenraad@pyramidsolutions. com

THANK YOU