eCall solutions Anton Tenev Sales Manager Enterprise Communications

e-Call solutions Anton Tenev Sales Manager Enterprise Communications Group OOD

e. Call In case of a crash, an e. Call-equipped car automatically calls the nearest emergency center. Page 2

112/E 112

The pan-European e. Call Based on 112/E 112

The pan-European e. Call Architecture

e-Call Service Sequences Time saved = lives saved Network IVS requests 112 Call mobile station establishes 112 call Established voice switched circuit IVS creates MSD and provides it to mobile station sends MSD to MNO IVS 4 TELCO PSAP 1 e. g. GSM module E-Call Protocol MSD packet + ACK + Other (Cancel) PSAP 1 transfers MSD+ to PSAP 2 3 2 Voice Circuit PSAP 1 transfers 112 Call to PSAP 2 MNO sends MSD to PSAP 1 ACK 1 TELCO routes 112 Call to PSAP 1 5 PSAP 2 Operator Interface

e. Call Implementation: Next Steps Page 7

e. Call Implementation: Next Steps Page 8

Hе. ERO Page 9

Envisaged regulatory measures Based on the USD CEN Standards are available CEN & ETSI Standards available Proposal for regulation under the vehicle type-approval legislation (amending Framework Directive 2007/46/EC) • Upgrading of the PSAP infrastructure in the Recommendation to MS framework of the ITS targeting MNOs Directive • Support of the e. Call like any 112 call • Common specs to be • Implementation of the adopted by end 2012. e. Call discriminator (ETSI standards)

e. Call Standartisation

EU PSAPs e. Call PSAP requirements

Performance indicators - Example 1. 90% of incoming calls have to be answered within 10 seconds. 2. Calls have to be evaluated and forwarded to 2 nd stage PSAP’s within: 3. 20 seconds for fixed network calls. 30 seconds for mobile calls. 4. 2 nd stage PSAP’s have to answer 90% of calls from 1 st stage PSAP’s within 10 seconds. 5. Dispatch within 90 seconds after call reception. 6. Urban area: 10 minutes. 7. Rural/suburban area: 15 minutes.

Minimum Set of Data PSAPs/emergency services need additional data to assess seriousness and parallel dispatching § Timestamp § Location including direction of travel § Vehicle identification § Service provider identifier § e. Call qualifier PSAPs require the MSD § As defined in GST Rescue. § Being standardised by ISO/CEN PSAPs agreed to consolidate but express the need for further development as technology improves over time.

Certificate Level 1 e. Call Conformance In-Vehicle Telematics Unit Typ AAA SW 1. 21 Certificate Level 2 e. Call Interoperability In-Vehicle Telematics System for e. Call AAA SW 1. 21 as installed in car model series BBB and using Mobile Network is in conformance with the European e. Call standard V 1. 0 is in conformance with the European e. Call Standard V 1. 0 The proof has been furnished by the use of the configuration as documented in Test Report … CCC signature Brussels, 17 November 2006

Hе. ERO Phase 2 Page 17

Bulgarian He. ERO Pilot: • Harmonize and test the workflows for handling e. Call in 112, voice and data, sending information to dispatcher centers of first responders • Develop and test software for handling and integrating MSD into 112 • Test with MNO e. Call flag procedures • Harmonize and test data exchange with vehicle databases

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