EBusiness What is Ebusiness Ebusiness electronic business is

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E-Business –

E-Business –

What is E-business? [ E-business (electronic business) is the conducting of business on the

What is E-business? [ E-business (electronic business) is the conducting of business on the Internet, not only buying and selling but also servicing customers and collaborating with business partners. [ The processes and tools that allow an organization to use Internetbased technologies and infrastructure, both internally and externally, to conduct day to day business process operations. [ Stands for electronic business and refers to any kind of sales, services, purchasing or commerce on the Internet. [ A new-tech jargon word used more for marketing than for technical description. Most commonly it broadly refers to conducting business over the Internet (email and web) by communicating and perhaps transacting (buying and selling) with customers, suppliers, and business partners.

What is E-business? Web Universal Access l. Standards l e-business Using internet technologies to

What is E-business? Web Universal Access l. Standards l e-business Using internet technologies to transform key business processes IT Data l. Applications l. Core business processes l. Reliability, security l e-business = Web + I/T and availablitiy

E-business types: C 2 C B 2 B B 2 C CONSUMERS BUSINESS B

E-business types: C 2 C B 2 B B 2 C CONSUMERS BUSINESS B 2 A A C 2 ADMINISTRATION

E-business category [ [ [ [ E-banks E-trade E-consulting E-engineer E-learning E-mail E-marketing E-transactions

E-business category [ [ [ [ E-banks E-trade E-consulting E-engineer E-learning E-mail E-marketing E-transactions

E-business infrastructure HARDWARE SOFTWARE INTERNET ACCESS, SERVICES, E-payment, CERTIFICATES, ADVERTISEMENT

E-business infrastructure HARDWARE SOFTWARE INTERNET ACCESS, SERVICES, E-payment, CERTIFICATES, ADVERTISEMENT

Virtual Markets goods, services, deadline and circumstances Needed, measure price offer buyers seller mediators

Virtual Markets goods, services, deadline and circumstances Needed, measure price offer buyers seller mediators Goods A Goods B buyers seller finished orders Virtual connections to other markets

Can my business benefit from e. Business? [ Reduce administrative and operating costs [

Can my business benefit from e. Business? [ Reduce administrative and operating costs [ Reduce inventory costs [ Reduce the cost of procurement [ Improve customer service and satisfaction [ Streamline procurement procedures [ Increase communication efficiency and interaction with employees, vendors, customers and strategic partners [ Increase revenues and profit margins

E-Business Models 1 -Storefront Model • Storefront model enables merchants to sell products on

E-Business Models 1 -Storefront Model • Storefront model enables merchants to sell products on the Web – Transaction processing, security, online payment, information storage • E-commerce allows companies to conduct business 24 -by-7, all day everyday, worldwide • An e-commerce storefront should include: – Online catalog of products – Order processing – Secure payment – Timely order fulfillment

Online Shopping Malls • Wide selection of products and services • Offers greater convenience

Online Shopping Malls • Wide selection of products and services • Offers greater convenience than shopping at multiple online shops • Consumers can make multiple purchases in one transaction Shopping Cart Technology • Shopping Cart – An order-processing technology allowing customers to accumulate lists of items they wish to buy as they continue to shop • Shopping cart is supported by – Product catalog – Merchant server – Database technology • Combine a number of purchasing methods to give customers a wide array of options

2 -Auction Model • Online auction sites – Act as forums through which Internet

2 -Auction Model • Online auction sites – Act as forums through which Internet users can logon and assume the role of either bidder or seller – Collect a commission on every successful auction – Sellers post items they wish to sell and wait for buyers to bid • Reserve price – The minimum price a seller will accept in a given auction • Reverse auctions – Allow the buyer to set a price as sellers compete to match or even beat it

3 - Portal Model • Portal sites – Give visitors the chance to find

3 - Portal Model • Portal sites – Give visitors the chance to find almost everything they are looking for in one place • Horizontal portals – Portals that aggregate information on a broad range of topics – Yahoo!, Alta. Vista, Google • Vertical portals – Portals that offer more specific information within a single area of interest – Web. MD, IMDB, First. Gov 12

4 - Dynamic Pricing Models • • 13 The Web has changed the way

4 - Dynamic Pricing Models • • 13 The Web has changed the way products are priced and purchased Comparison pricing model – Web sites using shopping bot technology to find the lowest price for a given item Demand-sensitive pricing model – Group buying reduces price as volume of sales increase Name-your-price model – Name-your-price for products and services Bartering Model – Individuals and business trade unneeded items for items they desire – Ubarter. com, isolve. com Rebate Model – Sites offer rebates on product at leading online retailers in return for commission or advertising revenues – e. Bates Free offering model – Free products and services generate high traffic – Freemerchant, Start Sampling, Free. Samples. com

Click-and-Mortar Businesses • Brick-and-mortar – Companies that operate solely offline with traditional business practices

Click-and-Mortar Businesses • Brick-and-mortar – Companies that operate solely offline with traditional business practices • Click-and-mortar – Companies operating with both an online and offline presence • Click and mortar companies have brand recognition, and an established customer base: Bestbuy. com 14