EBAY SHIPPING AND PAYMENTS INTERNATIONAL PROBLEMS IN SHIPPING
EBAY SHIPPING AND PAYMENTS INTERNATIONAL PROBLEMS IN SHIPPING AND PAYMENTS THROUGH EBAY BY PAVEL ZEMEL
OVERVIEW OF EBAY • Auction. Web was the original name before e. Bay was named. • e. Bay was established in the year 1995 by Pierre Omidyar. • e. Bay worlds largest online market place. • Besides e. Bay being used in the United States, e. Bay is used worldwide in over 150 countries. .
WHAT IS EBAY? • e. Bay is an auction where over 500, 000 items are listed each day. • e. Bay has over 60 different sub sites, which means if you are looking for a specific item such as a car you would go to e. Bay motors. • People place bids, when the auction is over the highest bid wins. • A way to look at different items all over the world while sitting on your bed.
HOW CAN EBAY BE USED? • C 2 C (CUSTOMER TO CUSTOMER) • B 2 C (BUSINESS TO CUSTOMER) • B 2 B (BUSINESS TO BUSINESS)
PAYMENTS WITH EBAY • March 2000, e. Bay bought out Wells Fargo’s stake on Billpoint for $43. 5 million. • It had many problems such as : – – Not accepting payment Not sending payments Creating accounts And customer service Billpoint eventually failed and Paypal took over
WHY BILLPOINT FAILED • 1. THEY FAILED DUE TO POOR BUSINESS PLAN. • 2. THEY FAILED DUE TO AGGRESSIVE COMPETITION FROM PAYPAL, Billpoint was loosing 10 to 15 million dollars each year. • 3. HOSTILITY FROM EBAY SELLERS AND EBAY CUSTOMERS. • 4. SELLERS WHO HAVE BANK ACCOUNTS CAN ONLY ACCEPT PAYMENTS.
PAYPAL • EBAY ACQUIRED PAYPAL FOR $1. 5 BILLION. • EASY SYSTEM TO USE, SENDING AND RECEIVING PAYMENTS. • SENDING ELECTRONIC CHECKS THROUGH BANK ACCOUNT.
• PROBLEMS WITH PAYMENT CURRENCY MIX UP’S. INTERNATIONALLY • TAKES LONGER TO RECEIVE PAYMENT IF PAYING BY CHECK OR MONEY ORDER. • TAKES TOO LONG TO RESPOND BY EMAIL. • TAKES TOO LONG TO CONTACT ONE ANOTHER.
CONFLICTS IN SHIPPING INTERNATIONALLY • COST OF SHIPPING IS VERY EXPENSIVE. • OVERSEA CUSTOM CHARGE. • MUST SUPPLY COUNTRY WITH INFORMATION OF WHAT IS BEING SENT IN DETAIL. • RETURNS AND REFUNDS.
THE END • A WORD OF ADVICE, EVEN THOUGH THERE ARE MANY PROBLEMS DOING BUSINESS INTERNATIONALLY, DO IT, IT WILL INCREASE YOUR PROFITS!!! • THANK YOU
- Slides: 10