Eagle County Regional Airport EGE GROUND TRANSPORTATION ANNUAL

Eagle County Regional Airport EGE GROUND TRANSPORTATION ANNUAL MEETING – 2015/16

Welcome – Meeting Topics � What’s New? � Annual Registration � Operating Fees � Operations � Rules and Regulations � CDOT update � VVJC � Questions

What’s New? � � � � � New pavement on the ramp Curbsidewalk improvement Ground Transportation Committee Terminal Expansion project Improved signage Rules updates-curbside drop off Winter flight schedule changes and impacts New Fly. Vail website Online payments now available

Saturday Holiday Flight Schedule

Company Registration � Ground Transportation Season Nov. 1 – � � � October 31 Complete application 15/16 season – Dec. 14 Vehicles must be registered annually PUC Certificate - updated and on file Indemnification - letter of indemnity signed Vehicle list * * AVI and license plate number required for each vehicle Affixed on windshield by Airport personnel � Insurance Certificate - current and on file

Vehicle List Requirements 1. Year, Make, Model, & Color 2. VIN - Last 6 digits 3. Vehicle Capacity - usable seats 4. License Plate # 5. Vehicle # - what you call the vehicle 6. AVI Transponder # a) EGE AVI tags only - Affixed (horizontally) by airport personnel b) Transponders available for purchase - $30 each c) Transponder replacement cost - FREE

Vehicle List & Registration � List of vehicles and all registration paperwork to office before December 14 to avoid suspension of account. � Temporary vehicles will require an AVI tag and have proper markings on vehicle. � Uber/Lyft vehicles will be treated as all other ground transportation companies. No staging allowed on Airport property without completed registration and payment.

Registration and Trip Fees Annual commercial vehicle registration fee ○ ○ $25 per vehicle registration fee Registration completed prior to use of vehicle at EGE Per Trip Charge - $1. 50 per sellable seat Hotel – Complimentary Service o $150 per vehicle, annually o AVI tags required

Insurance Requirements 1. Minimums per PUC 2. General Liability ○ Ground transportation commercial operators shall maintain a general liability insurance policy with a minimum coverage of $1 Million and Automobile combined single limit of $1 Million. ○ Eagle County Airport and Eagle County Air Terminal Corporation must be listed as Additional insured on the insurance certificate. ○ Current certificate must be kept on file in Administrative office.

EGE GROUND TRANSPORTATION ANNUAL MEETING – 2015/16 Vehicle Operations

Commercial Vehicle Traffic Flow

Vehicle Operations � East vehicle hold lot. ○ No trip charge if entered from and exited directly through the east exit. ○ For use if arrived early for pick-up. � General exit grace period – 60 minutes. � Unattended vehicles not permitted on terminal curb � Passenger drop-off and loading in designated areas � Parking only permitted in designated parking spaces � Reserved pick-up lot spaces marked with blue and yellow striping for High-Mountain & CME spaces

Passenger Pick-up Lot & Reserved Spaces

Vehicle Operations Vehicle Idle Time � Commercial Operators are encouraged to turn off their vehicles during dwell time at the Airport. � In the event it is not practicable to turn off a vehicle due to extreme cold, Commercial Operators are encouraged to limit any vehicle idling time to fifteen minutes or less.

Client / Passenger Pick-up Passenger Meeting Area in Terminal �Behind stanchions and away from all doors

Client / Passenger Pick-up Meeting and greeting pre-scheduled passengers ○ To ease Pick-up Lot congestion individual(s) may be in the Pick-up Lot and Terminal not more than fifteen minutes prior to the scheduled arrival of that passenger’s flight. ○ Only commercial operators with a current concession agreement may accept walk up passengers inside Terminal. ○ Manifest required and produced when asked

Client / Passenger Pick-up Handling of Passenger Luggage � If the passenger requests baggage assistance from the Company Representative and reasonable Skycap service is not available at the time of pick-up, the Company Representative may assist the passenger with the baggage � Respect each other. Maintain etiquette and support skycaps and their functions. � The Company may not proceed beyond the designated meeting area, but may take the passenger’s luggage from the designated meeting area to the vehicle, and return for additional baggage.

Client/Passenger Drop-off - ALL GT vehicles must enter commercial vehicle route or may be sent around.

Client / Passenger Drop-off Handling of Passenger Luggage � If a passenger requests baggage assistance from the Company Representative, and reasonable Skycap service is not available at the time of drop-off and unloading, the Company Representative may assist the passenger with his or her baggage. � Suggestion: while advancing to curb area, offer skycap services. � The Company Representative must use the designated unloading area, follow airport staff direction, and must return to their vehicle immediately upon delivering the passenger’s bags at the Terminal. � If passengers have NO luggage to be checked, Company Representative can pull up past curbside check-in to drop off passengers.

Operator Conduct on Airport � Articles shall remain on person � Professional and neat appearance � Premier class and welcoming conduct

Notices of Violation Suspension and Revocation First Violation � A Commercial Operator issued one (1) Notice of Violation during a Ground Transportation Year will not be immediately suspended, unless the Aviation Director, or his designee, determines that the Commercial Operator’s behavior was willful and/or deliberate and a disruption to Airport Staff or the traveling public.

Second Violation �A subsequent violation of the ground transportation rules and regulations by the same individual or any other company representative will result in a suspension of the entire Company’s operating privileges at the Airport and/or Airport Terminal for a period of up to seven (7) days �Requires meeting with Aviation Director within 10 days after issuance of violation

Third Violation �A third Notice of Violation or a violation of suspension requirements by the Company will result in the revocation of the Company’s operating privileges on the Airport and the Airport Terminal for one (1) calendar year.

Curbside and Terminal Service Representatives � Functions - Assist traveling public, monitor traffic flow, parking lots, & GT operations both inside and outside of the terminal � Ground Transportation Operations ○ Ensures compliant GT operations ○ Contacts GT operators, reports infractions, and enforces security and safety policies ○ Conducts random GT compliance audits ○ Issue AVI tags after admin office hours

Odds and Ends � Watch speed limits and pedestrian crossings and walk ways. Be aware of new crosswalk for the free parking lots. � Parking for non-drivers in employee lot � Inform passengers of procedure to find driver and vehicle at time of reservation � Website listing - Company name, phone numbers (800) & local, e-mail, website address: www. flyvail. com � Lists flights, parking & transportation, maps & directions, airport information, book a flight and make on line payments.

Odds and Ends Resources on the Eagle County Website � www. flyvail. com Office Contacts: Janet Carrieri: 328. 2686 email: janet. carrieri@eaglecounty. us Erin Mercer: 328. 2682 email: erin. mercer@eaglecounty. us Office: 970. 328. 2680 Fax: 970. 328. 2687

Ground Transportation Committee Nathan Drechsler, Colorado Mtn Exp � Brad Fanger, Vail Coach � Brian Kolzow, High Mtn Taxi � Loni Leto, Americ. Inn � Nate Pippett, B-Line Express � Brian Porter, CTS Aspen � Erin Mercer, Airport � Greg Phillips, Airport � Chris Anderson, Airport �

CDOT Contacts: Megan Castle – 970 -757 -9469 megan. castle@state. co. us � Tracy Trulove – 970 -384 -3371 tracy. trulove@state. co. us �

Vail Valley Jet Center - VVJC Introduction: • Look forward to 2015/16 season • Introduce VVJC team • Security * Stop Lights * Gate Attendant • Driver first & last name, company, passenger name, and aircraft tail number * 90 K in upgraded security cameras * Abiding by TSA requirements • Safety number one • Training * Knuckles: Sunday - Wednesday * Brian: Thursday - Saturday

Vail Valley Jet Center - VVJC • Entry Fee: $10. 00 * Has not increased • Please sign in at the front desk-new computer check in c • Please be on time • Customs Needed Paperwork: * Indemnification form * Copy of current PUC * Certificate of insurance – requiring $1, 000 General Liability. Please list Vail Valley Jet Center as additional insured. Contact: Emily Bee Head Concierge Office: 970. 524. 7235

EGE WRAP-UP 2015 � Questions? � How can EGE help you? � How can we improve our processes? Thank you for attending. Have a safe and wonderful season!