e Biz Service Solutions Web Service Solution Network
e. Biz Service & Solutions Web Service & Solution Network Integration 20% e. Biz Consulting 55% 10% 2004 15% SI Service & Solution
• ERM (Enterprise Resource Management) • SCM (Supply Chain Management) 10% 15% SCM 10% 7% 30% CMS ERM ERP KMS 2003 15% 5% 2004 10% 50% 20% HRM 30%
(단위 : %) 100 CMS PMS 80 GW/KMS SCM 60 40 20 40% 30% 1월 2월 50% 0 3월 4월
4, 000 개소수(천공) 이용량(백만㎥/년) 3, 000 2, 000 1, 000 946 1997 출처: 한국수자원공사 973 1998 989 1999 1, 078 2000 1, 110 2001 1, 195 2002
(단위 : 백만원) 경상이익 영업이익 Product Front end Extension 9, 000 • B 2 C / e-Community / Cyber IR • Web Business / e-Marketing 7, 500 8, 000 6, 800 Back end 6, 500 5, 000 • System (HW) / Network(LAN, WAN) • Solutions / Applications 5, 500 4, 500 5, 000 2002 2003 2004 2005 2006
(단위: 만원) 10, 000 20, 000 Solution ERP (21, 626) CRM/DW (18, 122) KMS/GW EDMS WCMS (9, 807) (7, 984) (7, 467) Mailing (10, 266) Community B 2 B FAX (14, 073) (7, 810)
수출 (단위: 백만달러) 수입 1337 1, 300 1, 200 1, 007 1, 100 1, 000 924 900 800 742 700 645 수출: 924 수입: 742 611 600 551 500 538 543 400 300 862 561 369 350 238 200 166 100 195 61 1999 2000 2001 2002 2003 2004 2005 2006 2007 출처: 정보통신정책연구원
240 IT수출 (단위: 억원) IT수출증감율 전체수출 출처: 정보통신부 자료 100 90 200 80 171 160 143 154 157 133 147 154 190 186 153 70 60 120 50 40 80 30 27. 7 34. 7 27. 4 20. 8 40 12. 9 16. 2 10. 0 26. 7 31. 3 24. 7 18. 2 20 10 0 0 1월 2월 3월 4월 5월 6월 7월 8월 9월 10월 11월
(단위: 억원) 20% 영업순이익 총 매출액 15% 1, 000 12% 1, 500 1, 000 500 400 300 600 2003 2004 2005 500
(단위: 백만달러) 800 700 600 730 500 400 수출: 924 수입: 742 300 475 200 182 0 -100 -200 -34 -192 -289 -385 -300 -343 -305 -400 1999 2000 2001 2002 2003 2004 2005 2006 2007 출처: 정보통신정책연구원
(단위: 억원) 2, 000 Value Profit EIP 1, 500 UMS SCM PMS 700 CRM/DW 400 CMS ERP GW/KMS 250명 350명 500명 700명 2001 2002 2003 2004
Suppliers Customers 출처: 한국 IBM
e-Business Transformation Product Leadership B 2 M e. Biz Solutions B 2 B Relationship management B 2 E e. Biz Integration B 2 C e. Biz Strategy Technology & Communications Infrastructure
RMS Customer IRM DW WCMS Mailing CRM : Customer Relationship Management CRM PRM Group D e-Community e-Fax e-CRM e-CTI Business e. Automation PABX IBS MES EIP HRM e-IPS KMS ERM ERP EDMS GW e-Market SCM e-Search Employee
데이터 마이닝 기술이 이슈 Analytical CRM Collaborative CRM Operational CRM Data Warehousing Integration 협업CRM은 분석과 운영시스템의 통합 전방위 업무를 지원하는 시스템
CRM System • Enterprise Knowledge • Information Portal EKP/EIP System SCM System • Customer DB Integration • Supply chain Integration
e. GS e-Gov. Service Integration Information e. GS Portal Transaction e. GS Information Portal
SCM ERP EKP/EIP EUROPE ASIA N. AMERICA AFRICA S. AMERICA OCEANIA
EUROPE N. AMERICA ASIA Los Angeles ARTCOMPT(AMERICA), INC. TEL : 1 -714 -999 -8990 FAX : 1 -754 -999 -9901 AFRICA S. AMERICA OCEANIA
e-Business Value Chain 협력업체 및 고객 네트워크를 통합, 상호간의 정보를 공유하고 협력을 강화함으로써 효율적인 Order Fulfillment를 수행하고 고객 니즈에 신속하게 대응 e-Marketing Supplier Customer E-CRM SCM Customer Supplier e-Marketplace
§ Interactive Full Service 통일된 프로세스 기반하에 ebiz전략수립, 개발 및 솔루션을 통합하여 구축 Flash Design Coding Creative Consulting Contents Strategy Sopping Marketing ebiz Integration Mailing e. CRM e. Solution Interaction IRM UMS System CTI Server VOC/ RMS e. Learning D/B
e. Business Transformation stockholder IRM/RMS/PRM Supplier Partners SCM ERP IPS Web. Site CRM/CP EIP/KMS/GW Employees Off-line On-line
e. Biz Total Service e. Biz Building Contents Solution e. Biz Strategy e. Biz Operation e. Biz total service Planning Marketing e. Biz Consulting
e. Company 가치체인망 Customer Stockholder IRM/RIS GW/KMS DW/CRM e. Company ERP/EIP SCM/IPS Supplier
Business Fields : SI Development & Solutions CRM B 2 Emall ERP Enterprise Solution Integration Developers Web Service Mailing PACS EIP
e. Biz Total Service R&D MU SM MU e. Biz Total Service SI MU NI MU
§ 고객 Data의 Integration Transaction Data e. CRM Data Base Customer Profile Enterprise CRM Data Warehousing/Integration Web Log Data
통합회원관리 및 활용방안 CRM Data Warehousing/Integration Club The press e-CRM Analyst Sales Consumer Service Marketing Investor Purchaser Customer Interaction Platforms Interaction Management Infrastructure SMS Channel Web FAX Channel e. Mail Channel Web Site Channel Post channel 미래고객 투자자 충성고객
e. Biz Solutions & Service 15% 20% Internet Area 10% 55% BSP Area SI Area NI Area Supplier A Customer A Supplier B Customer B Supplier C Customer C
e. Biz Sector & Solutions Customer Management & Business Partner & Supplier CMS EIP/EKP B 2 E GW/KMS ERP IPS PMS B 2 B El. S SCM Marketplace B 2 C DW/E-CRM / CRM E-Marketplace B 2 M
e. Biz Solutions & Service Web SI Area 15% SI Area 20% NI Area System Area 10% 55% e. CRM Mailing WCMS IRM/PRM CRM/DW EIP/EKP GW/KMS ERP/SCM MES IBS • Web consulting • Web development • Web management CTI PABX • SI consulting • SI development • SI management • Network Integration • Automation System • Enterprise Network
2004 중점 사업 분야 • 사업부문별 균형과 내실 • 아웃소싱을 통한 원가절감 Consulting • Web integration • Publishing • DB generation Web Design 2004 Web Building e. Solution
IT development & management Network Integration / Automation System 15% 20% 10% Consulting for e. Biz e. Strategy Consulting. e. Management Consulting e. Business Restructure Consulting e-CRM, e-Marketing Consulting SI consulting & management 55% e-Solution/ e-Infra Internet Area BSP Area SI Area NI Area
• e. Biz SI & Solutions • e. Biz Consulting e. Biz Total Service • e. Creative & Contents • e-Marketing & Promotion
§ Web Agency Service Domain • Web CI • Web Design • Web application • e-Business Consulting • Market Analysis
e-Business Value Chain 협력업체 및 고객 네트워크를 통합, 상호간의 정보를 공유하고 협력을 강화함으로써 효율적인 Order Fulfillment를 수행하고 고객 니즈에 신속하게 대응 e-Marketing Supplier Customer E-CRM SCM Customer Supplier e-Marketplace
e. Company 가치체인망 Customer Stockholder IRM/RIS GW/KMS DW/CRM e. Company ERP/EIP SCM/IPS Supplier
§ 고객 Data의 Integration Transaction Data e. CRM Data Base Customer Profile Enterprise CRM Data Warehousing/Integration Web Log Data
Business Fields : SI Development & Solutions CRM B 2 Emall ERP Enterprise Solution Integration Developers Web Service Mailing PACS EIP
e. Business Transformation stockholder IRM/RMS/PRM Supplier Partners SCM ERP IPS Web. Site CRM/CP EIP/KMS/GW Employees Off-line On-line
e. Biz Total Service e. Biz Building Contents Solution e. Biz Strategy e. Biz Operation e. Biz total service Planning Marketing e. Biz Consulting
e. Biz Total Service R&D MU SM MU e. Biz Total Service SI MU NI MU
Solution & Service - SI Development & Solutions SCM Marketing ERP Forecasting Personalization Campaign Management Marketing Encyclopedia Sales Forecasting, Opportunity Management, Configuration, Generation …… CRM e. Strategy EIP Services Forecasting, Customer Care Spare Management ……… CMS
e. Biz Solutions & Service 15% 20% Internet Area 10% 55% BSP Area SI Area NI Area Supplier A Customer A Supplier B Customer B Supplier C Customer C
SI Business Area SI consulting SI development SI management N/W management New technology SI Area NI Area Solution Area SM Area Internet Area R&D Area Consulting Area Network Integration - Network Consulting - Network Integration - Network Management
e. Biz Enterprise Management Innovation Business & IT Strategy Optimization O pe ra ti o n Supply Chain Execution
e-Business Sector & Solutions e. Company Buy Side Supplier IPS SCM 협업관리 ERP EIP 자원관리 Partner GW+KMS EDMS 지식경영 Employee Sell Side IRM PRM 전문화 e-Marketing 고객만족 Stockholder Customer
e. Biz Solutions & Service 5% 5% 10% Wireless Internet Web Mailing Web Contents 10% Web SI One-Stop Service BSP • IT consulting • IT development • IT management • N/W management • New technology BSP MU : (Business Service Provider Management Unit) BSP Area Internet Area SI Area NI Area Consulting Area
e-Business Solutions Shareholder e-Marketplace Material SCM Employee Customer CMS ERP supply production e-PMS KMS/GW Partner EIP e-marketing sell service EDMS CRM/e-CRM
e. Biz Transformation e. Biz Value ~ 2003 Web Site • Web Identity • Web Contents • Web Promotion • Web Applications ~ 2004 Web SI ~ 2005 e-Biz SI EIP Web SI & e. Solution e-biz Total Solution • Web SI Planning • Web System Integration • SMS / e. Fax / Mailing • e. CRM / IRM / CMS • e-Marketing(PRM) • e. Biz Planning • e. Biz Integration • e-Package/Solution • e-learning Solution • e-Total Marketing
e-Business 구현 단계_Fulfill Demand Integrate Transact Interact Publish 출처: 앤더슨 컨설팅 • Integrated Planning and Forecasting • Integrated Plant Management • Electronic Order to Cash • Electronic Procurement • Supplier Bidding & Selection • Customer and Technical Support • Supplier Relationship Management • Customer Information Access • HSE Communication
Website Strategy E-biz Transformation Strategy and Implementation Site A AS IS Site C Information Site B e-Shopping e. Business Site E Site F Business Function & Strategy Site G Site H Site D TO BE
e-Business의 발전단계 Development Design Implementation Evaluation Analysis e. Biz Transformation Channel Enhancement 자료참고 : Pw. C Value Chain Integration Industry Transformation Convergence
e. Biz Collaboration Network Team NI MU Enterprise Network Team Sales Team Automation System Team e. Biz R&D SI MU Consulting Team EIP System Team CRM
Business Domain e. Consulting • e. Biz Strategy Consulting. • e. Biz Management Consulting • e. Biz Restructure Consulting e. Venture • Real estate portal • Network swap service • Internet Fax • Tour portal • Internet broadcasting • Community portal e. Solution • e. CRM(Web call center) e. Company • EDMS • Group. Ware • Enterprise Knowledge • Internet Purchasing System e. Office • • e. Community e. FAX(Dial Fax) e. IRM WCMS
§ Solution Development 60% 30% 60% Loyalty Supplier Customer • e. CRM • IRM • PRM Solution Development System Integration Customer
e-Business Transformation Home Page Application • e-branding • Web Style Guide • On-line Marketing • Web DB Integration • Mobile Application • Customer Integrated • e-CRM • e-Marketing • WCMS …. • DB/Web Server • Multimedia Server • Wireless/Security Solution System
Solution & Service - SI Development & Solutions How convenient would it be, if we can view all the numerous information scattered on the internet, such as Intranet, Group. Ware, (ERP), (CRM), (SCM) gathered in single screen? GW ERP CRM SCM EDMS EIS KMS
e. Biz Solution도입단계 2003 2004 2002 CMS SCM ERP EIP e. CRM PMS
Solution & Service - eagle. Office Electronic Decision Making Human Relationship Management E-mail Name Card Management E-board GW eagle. Office Career Management Schedule Management Survey MIS messenger
e. Business Perspective ( e-Business 혁신 단계 ) Business Model Innovation How to revolutionise business models and shift value creation? What are new offerings, unique to the Web? Product/Service Innovation Channel Innovation Marketing Innovation Source : Arthur D. Little How to sell products and process orders Over the Web? How to reach online user and provide Customised In-depth product information?
Business Fields : SI MU Finance Public sector Government organization/ government investment institution etc. Industry Machine, construction, assembling, equipment etc. Service Distribution /service/leisure/ educational institution etc. Bank, Insurance, Security, Credit Card, Investment Trust etc. SI MU Business Fields Chemistry Petrochemical, heavy chemical/ explosive/energy etc. Defense, the Agency for national security institution etc.
Organization President & CEO Supporting Team BSP MU • CS team • Biz 1 team • Biz 2 team • Biz 3 team SI MU INFRA MU • Sales 1 team • Sales 2 team • SI System team • SI Develop team • Sales 1 team • Sales 2 team • Automation team • Network team Planning & Public Consulting MU R&D MU • Consulting 1 team • Consulting 2 team • Consulting 3 team • e. Biz team • Solution team
Organization BSP MU • CS team • Biz 1 team • Biz 2 team • Biz 3 team SI MU Consulting MU • Consulting 1 team • Consulting 2 team • Consulting 3 team R&D • e. Biz team • Mbiz team INFRA MU • sales 1 team • Sales 2 team • Automation team • Network team • Sales 1 team • Sales 2 team • SI System team • SI Develop team
단계별 사업 추진계획 • e-Biz Total Business Value - e-Total Consulting - e- Biz Total Integration - e- Biz Total Solution l 안정적 성장 단계 • e-Biz / M-biz - e-Biz Consulting - e- Biz Integration - e-Biz Solutions l 성장 가시화 단계 700억 • Web SI - Web SI Consulting - Web Applications - Web Solutions l 성장기반 조성 400억 120억 • Web build - Web Planning - Design/Component 100명 300명 250명 Degree of Innovation
3 -D Pie Chart Text 2 Text 3 Text 1 Text 4 Text 5
Block Diagram Add Your Text concept Concept
Contents 1 Click to add Title 2 Click to add Title 3 Click to add Title 4 Click to add Title
Hot Tip • How do I incorporate my logo to a slide that will apply to all the other slides? – On the [View] menu, point to [Master], and then click [Slide Master] or [Notes Master]. Change images to the one you like, then it will apply to all the other slides.
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Diagram Text Add Your Title Text • Text • Text 1 2 3 4 5 Add Your Title Text Text • Text • Text 1 2 3 4 5
Diagram Text Concept Text Add Your Text
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Diagram 2004 2003 2002 2001 ur Yo t Tex t Tex ur t Tex Yo ur Yo
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Diagram Company History 2003 2000 2002 2000. 10 Add Your Text 2001. 10 Add Your Text 2002. 10 Add Your Text 2003. 10 Add Your Text
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Progress Diagram Phase 1 Phase 2 Phase 3
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Marketing Diagram
2. 1 WAP 서비스 구조 WAP Gateway/ Proxy Client 인코드된 요구 WAP User Agents WAP Protocol Stack Wireless Network 인코드된 응답 WAP Protocols Origin Server 요청 (URL) Encoders and Decoders Protocol Conversion The Internet 응답 (컨텐츠) Internet Protocols CGI Scripts etc. WMLScripts
2. 2 인터넷과 WAP 기술 비교 Internet Wireless Application Protocol Wireless Application Environment (WAE) HTML Java. Script Other Services and Applications Session Layer (WSP) HTTP Transaction Layer (WTP) TLS - SSL TCP/IP UDP/IP Security Layer (WTLS) Transport Layer (WDP) Bearers: SMS USSD CSD IS-136 CDMA CDPD PDC-P Etc. .
4. 3 WAP Browser Architecture WML Script Code WML Script Compiler WML Parser WML 입력 인터페이스 모듈 중간 코드 생성기 (Intermediate Code Generator) Loader & Runner Virtual Machine WAP Protocol Stack 실행 환경 모듈
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