DWP Candidate Pack Job Role Interviewing Officer Closing

DWP Candidate Pack Job Role: Interviewing Officer Closing date: 16 th October 2018 DWP Candidate Information Pack

Move your mouse pointer over the buttons below and click for more information. Recruitment Process DWP Candidate Information Pack About DWP Vacancy Description Indicative Timeline Terms, Conditions and Benefits

Background Vacancy Process About DWP The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department it administers a range of working age, pension age, disability and ill health benefits to around 18 million claimants and customers. Responsibilities We are responsible for: • understanding and dealing with the causes of poverty rather than its symptoms • encouraging people to work and making work pay • encouraging disabled people and those with ill health to work and be independent • providing a decent income for people of pension age and promoting saving for retirement • providing value for money and reducing levels of fraud and error Priorities Our priorities are to: • run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment • increase saving for, and security in, later life • create a fair and affordable welfare system which improves the life chances of children • deliver outstanding services to our customers and claimants • Deliver Efficiently: Transform the way we deliver our services to reduce costs and increase efficiency • Read our Single Departmental Plan to find out more about how we are performing against our objectives. The HR Profession works closely with the Chartered Institute of Personnel and DWP Candidate Information Pack Development (CIPD). CIPD supports our function and provides opportunities for our HR colleagues to obtain professional recognition. Timeline T’s & C’s DWP is committed to being an equal opportunities employer and by 2020 have an aspiration to be the most inclusive employer in the United Kingdom. You can read more about DWP’s commitment to Diversity and Inclusion on slide 33

Welcome Background Vacancy Process Job Title Vacancy Description National Insurance Number AO What are we offering? Salary These posts are at Administration Officer Timeline T’s & C’s The Counter Fraud and Compliance Directorate (CFCD) is at the heart of DWP’s front line operations helping to change people lives. Our Administrative Officers support the Directorate in ensuring that Fraud and Error in the benefits system is kept to an absolute minimum whilst protecting some of the most vulnerable in our society. We work closely with stakeholders to deliver the very best service possible to each and every customer. range is: The NINo team within CFCD play an important role in helping securing the NINo allocation process whilst enabling people from all over the world integrate by contributing taxation quickly to the UK exchequer, helping overseas students contribute to local educational institutions, and helping vulnerable refugees from across the world access the help they need when they arrive. £ 19, 402 (National), Please see the section below for further details £ 23, 574 (Inner London) What are my responsibilities? To confirm people have the right to reside and work in the UK and they are who they say they are by: • Conducting an office interview examining the supporting paperwork and reviewing the data. • Establishing a timeline that provides a consistent story, backed up by credible verifiable evidence which is gathered via a robust and investigative interview with the customer and other sources. • Identifying where there is not a consistent story, continuing the interview until any concerns are satisfied and where necessary, passing any concerns or suspicions on to the relevant team. • Being an effective part of a team responsible for creating and working in an operational delivery environment to support the delivery of excellent customer service, quality and performance. • Ensure all relevant information is collated forward action as directed by Team Leader. • Understand achieve personal targets and ensure standard processes and guidance is adhered to all times. Ensure awareness and compliance of all aspects of Security and data protection are adhered to. (AO) level. The salary to £ 20, 232 (National), £ 23, 978 (Inner London) Civil servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. DWP Candidate Information Pack

Welcome Background Vacancy Process Timeline T’s & C’s Job Title Vacancy Description National Insurance Number AO What are my responsibilities cont. ? Salary • Communicate clearly and concisely to a wide range of customers respecting diversity at all times whilst taking personal responsibility for their experience of our service. Comply with all relevant policy and procedure regarding DWP Standards of Behaviour. These posts are at Administration Officer (AO) level. The salary range is: £ 19, 402 (National), £ 23, 574 (Inner London) What are we looking for? • • to £ 20, 232 (National), £ 23, 978 (Inner London) • • Civil servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Effective interviewing and developed customer engagement skills Ability to organise and prioritise workloads Strong customer service focus with a flexibility in responding to customer demand Ability to comply with policy and procedures. Understand responsibility to security and data storage procedures. Ability to utilise all digital platforms and building personal capability where necessary. Work collaboratively, effectively and flexibly within a team. Demonstrate effective communication skills treating colleagues and staff with respect and taking personal responsibility for customer service. Ability to work diligently to achieve a minimum expected performance as directed by the Team Leader. Have a desire to showcase public service at its best. Demonstrate a positive and flexible attitude in order to achieve outcomes and deliver change. Display integrity and support for others, acting as a positive role model for team and colleagues. Possess the ability to work both autonomously and as part of a team to achieve goals, pre-empting or proactively addressing any potential issues that may arise. Have a willingness to learn how to deliver a DWP service using digital methods. Consistently communicate well to inspire others and achieve results. Standard promotion rules will apply and successful candidates will be placed on the pay scale and terms and conditions of DWP. . DWP Candidate Information Pack

Welcome Background Vacancy Process Timeline Recruitment Process How to Apply Civil Service Commission’s Recruitment Principles Alternative Formats Further Information Move your mouse pointer over the buttons above and click for more information. You need to apply for this campaign via Civil Service Jobs. You will be asked to complete a basic on-line application and a written competency example. Once you have submitted your application you will be directed to complete an on-line test: the Verbal Reasoning test. You must be successful at each stage to progress to the next test. Sifting will then be undertaken on the lead competency: Managing a Quality Service. If you are successful in the stages described above you will be contacted by phone to arrange an interview. You will find some more information about the process which we will be using for this recruitment campaign on the Further Information slide of this presentation. This may help with your preparation. If you are an existing Civil Servant and want to know more about transferring to another department you should refer initially to your current department’s guidance on transfers within the civil service. If you have further specific questions about transferring to DWP, you should contact the vacancy holder. If you require any help or assistance regarding the online recruitment process please contact the following email address quoting the vacancy reference number in the subject line. fprecruitment. grs@cabinetoffice. gov. uk. DWP Candidate Information Pack

Welcome Background Vacancy Process Timeline T’s & C’s Recruitment Process How to Apply Civil Service Commission’s Recruitment Principles Alternative Formats Further Information Move your mouse pointer over the buttons above and click for more information. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact HR. BUSINESSASSURANCE@DWP. GSI. GOV. UK in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission at: civilservicecommission. independent. gov. uk info@csc. gsi. gov. uk Civil Service Commission, Room G/8, 1 Horse Guards Road SW 1 A 2 HQ. DWP Candidate Information Pack

Welcome Background Vacancy Process Timeline Recruitment Process How to Apply Civil Service Commission’s Recruitment Principles Alternative Formats Further Information Move your mouse pointer over the buttons above and click for more information. DWP Candidate Information Pack An accessible word format is available. T’s & C’s

Welcome Background Vacancy Recruitment Process How to Apply Civil Service Commission’s Recruitment Principles Alternative Formats Further Information Move your mouse pointer over the buttons above and click for more information. Process Timeline T’s & C’s Assessment process Initial Sift Applications will initially be assessed using an on-line test and a written assessment of 1 lead competency – Managing a Quality Service On-line Tests As part of the sift process you will be invited to complete an on-line test. The test will be made available when your application is received and must be completed within 24 hours of the date the vacancy closes. Applications will initially be assessed using an on-line verbal reasoning test. In the event of a large number of applications being received a further sift may be completed on the competency example, Managing a Quality Service You must be successful at each stage to progress to the next test. The on-line tests are used across the civil service and fully meet equality requirements. No specialist knowledge is required and you will be provided with support information at the point of application. You will also have the opportunity to practice prior to taking the test. DWP Candidate Information Pack

Welcome Background Vacancy Recruitment Process How to Apply Civil Service Commission’s Recruitment Principles Alternative Formats Further Information Move your mouse pointer over the buttons above and click for more information. DWP Candidate Information Pack Process Timeline T’s & C’s Assessment process Written Competency You will be asked for evidence of how you meet the criteria for the Managing a Quality Service competency. The Civil Service uses a Competency Framework to assess candidates’, knowledge and skills. You will be provided with a link to our framework and you need to complete evidence for the above competencies It may help to use the WHO or STAR model to explain: What it was, How you approached the work/situation and what the Outcomes were, what did you achieve? Or What was the Situation? That were the Tasks? What Action did you take? How/what did you learn through a Review?

Recruitment Process The Interview How to Apply Civil Service Commission’s Recruitment Principles Alternative Formats Further Information Move your mouse pointer over the buttons above and click for more information. If you are successful at the sift, you will progress to the interview stage, which assesses 4 competencies: Managing a Quality Service Making Effective Decisions Delivering at Pace Collaborating and Partnering. The Civil Service uses a Competency Framework to assess candidates’, knowledge and skills. You will be provided with a link to our framework however for ease the paragraphs on slide 13 highlight what we are assessing at interview. An example of a competency question would be; Tell me about a time when you’ve had to deal with a difficult customer requirement.

Welcome Background Vacancy Recruitment Process Timeline T’s & C’s Preparation How to Apply Read the competency information on slide 13. This contains information on what, skills, behaviours and experience are required. Civil Service Commission’s Recruitment Principles The panel are interested in what and how you did something. Don’t generalise, be specific and use active verbs provided in the ACAS website http: //www. acas. org. uk/index. aspx? articleid=4701&q=active+verbs Alternative Formats Further Information Process Move your mouse pointer over the buttons above and click for more information. DWP Candidate Information Pack Think about examples both in and out of work where your skills are transferable to that of the role advertised. Remember that the panel are genuinely interested in what you can do, aspire to do and are passionate about. Competency Questions It may help to use the WHO or STAR model to explain: What it was, How you approached the work/situation and what the Outcomes were, what did you achieve? Or What was the Situation? That were the Tasks? What Action did you take? How/what did you learn through a Review?

Welcome Background Recruitment Process How to Apply Civil Service Commission’s Recruitment Principles Alternative Formats Further Information Move your mouse pointer over the buttons above and click for more information. Vacancy Process Timeline T’s & C’s Managing a Quality Service : Effectiveness in this area is about valuing and modelling professional excellence and expertise to deliver service objectives, taking account of diverse customer needs and requirements. People who are effective plan, organise and manage their time and activities to deliver a high quality and efficient service, applying programme and project and risk management approaches to support service delivery. For leaders, it is about creating an environment to deliver operational excellence and creating the most appropriate and cost effective delivery models for public services. Making Effective Decisions : Effectiveness in this area is about using sound judgement, evidence and knowledge to arrive at accurate, expert and professional decisions and advice. For all staff its about being careful and thoughtful about the use and protection of government and public information to ensure it is handled securely and with care. For leaders, its about reaching evidence based strategies, evaluating options, impacts, risks and solutions and creating a security culture around the handling of information. They will aim to maximise return while minimising risk and balancing a range of considerations to provide sustainable outcomes. Delivering at Pace: Effectiveness in this area means focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes. For all staff, it’s about working to agreed goals and activities and dealing with challenges in a responsive and constructive way. For leaders, it is about building a performance culture where staff are given the space, authority and support to deliver outcomes. It’s also about keeping a firm focus on priorities and addressing performance issues resolutely, fairly and promptly. Collaborating and Partnering: People skilled in this area are team players. At all levels, it requires working collaboratively, sharing information appropriately and building supportive, trusting and professional relationships with colleagues and a wide range of people inside and outside the Civil Service, whilst having the confidence to challenge assumptions. For leaders, it’s about being approachable, delivering business objectives through creating an inclusive environment, welcoming challenge however uncomfortable. The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria. DWP Candidate Information Pack If you have any questions about applying for this role please contact: dwprecruitment. grs@cabinetoffice. gov. uk

Welcome Background Vacancy Process T’s & C’s Timeline Indicative Timeline Please note that these dates are only indicative at this stage and could be subject to change. The anticipated timetable is shown below. 16 th October Closing date to complete application from 10 th October – 19 th October Sift period 16 th to 26 th October (but may be extended depending on number of candidates) Interviews Week commencing 11 th September Candidates are asked to note the above timetable, whilst exercising flexibility through the recruitment and selection process. DWP Candidate Information Pack

Welcome Background Vacancy Process Timeline T’s & C’s Terms, Conditions and Benefits Appointment Term These vacancies are Fixed Term Appointments, subject to a satisfactory 6 month probation period. Location Working Arrangements Salary Range Pension Leave Allowance Training and Development Other Benefits Next Move your mouse pointer over the buttons above and click for more information. Click the NEXT button for more options. DWP Candidate Information Pack

Welcome Background Vacancy Process Timeline Terms, Conditions and Benefits Appointment Term Location Various locations available, please see the vacancy advert on Civil Service Jobs Working Arrangements Relocation costs will not be reimbursed. Salary Range Pension Leave Allowance Training and Development Other Benefits Next Move your mouse pointer over the buttons above and click for more information. Click the NEXT button for more options. DWP Candidate Information Pack T’s & C’s

Welcome Background Vacancy Process Timeline T’s & C’s Terms, Conditions and Benefits Appointment Term Location Working Arrangements Salary Range DWP is a family friendly employer and part time/job sharing working patterns within these hours may be available; patterns must meet business needs in the first instance. Pension Leave Allowance Training and Development Other Benefits Next The full time working week for DWP is 37 hours (36 hours for London based). You may be required to work at any time between the hours of 7. 45 am and 8 pm on any day between Monday to Friday and 8. 45 am to 5 pm on Saturday. You will be given advance notice of your personal schedule. This applies to all people who join the Department and current DWP staff who are successful on promotion. Move your mouse pointer over the buttons above and click for more information. Click the NEXT button for more options. DWP Candidate Information Pack The Department is going through considerable change which may also impact on our operating hours in the future. Managers will agree working patterns with successful candidates within these business hours and review these as appropriate. Please note that successful part time and job share candidates may be required to work full time for specific periods to complete and consolidate training.

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits Appointment Term The salary range is: National £ 19, 402 (National), £ 23, 574 (Inner London) to £ 20, 232 Location (National), £ 23, 978 (Inner London), (pro rata for part time) Working Arrangements Salary Range Pension Leave Allowance Training and Development Other Benefits Next Move your mouse pointer over the buttons above and click for more information. Click the NEXT button for more options. DWP Candidate Information Pack Civil servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits Your pension is a valuable part of your total reward package where: Appointment Term • DWP makes a significant contribution to the cost of your pension. Location Working Arrangements • Your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. Salary Range Pension For more information, visit www. civilservicepensionscheme. org. uk. Leave Allowance Training and Development Other Benefits Next • Your contributions come out of your salary before any tax is taken. This means, if you pay tax, your take-home pay will not be reduced by the full amount of your contribution; and Move your mouse pointer over the buttons above and click for more information. Click the NEXT button for more options. DWP Candidate Information Pack

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits The Civil Service offers generous annual leave entitlements. The exact number of days of annual leave will be determined by any current years of service. Allowances are pro-rated for part-time staff. Appointment Term Location Working Arrangements Salary Range Pension Leave Allowance Training and Development Other Benefits Next Move your mouse pointer over the buttons above and click for more information. Click the NEXT button for more options. DWP Candidate Information Pack With competitive maternity, paternity and parental leave we also recognise the importance of a good work-life balance and offer flexible working and a family friendly approach to work.

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits Roles within DWP offer engaging jobs in work that really matters; jobs which have a direct impact on the quality of public services. Roles can offer great job satisfaction and there are many opportunities to develop and progress across the Civil Service. Appointment Term Location Working Arrangements Salary Range Our online, interactive, ODP career mapper will help you plan a career in the Civil Service. The Career Mapper shows you the wide variety of roles in operational delivery and helps you see where you fit in our profession. Whether your role is making sure people get the benefits they are entitled to, helping somebody find work or designing our digital services the skills and behaviours you need to do your job are the same for many other Operational Delivery professionals doing similar jobs across government. Pension Leave Allowance Training and Development Other Benefits Next We are committed to investing in our people and offer a range of work based training and qualifications, coaching and mentoring opportunities and a guaranteed five days of learning every year. Move your mouse pointer over the buttons above and click for more information. Click the NEXT button for more options. DWP Candidate Information Pack The mapper sets out skills used in your role, lets you see what skills are needed in other roles, and shows you how we can build up the extra skills we’ll need. This will make it easier to move across and up in your profession. DWP also hosts leadership programmes such as the Operational Delivery Profession Leadership Programme that its employees can apply for a place on. Full learning and development will be provided for the specific role including on diversity and equality. Initial training and consolidation may take up to 10 weeks to complete at the office location. Successful job share and part time candidates may be required to work full time for specific periods to complete and consolidate training.

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits Appointment Term Location Working Arrangements Salary Range Important Pension If you hold a level 3 qualification (2 A levels or equivalent) then please bring your certificates with you to the interview if you have them. Leave Allowance Training and Development Other Benefits Next DWP takes development seriously. Our aim is for our colleagues in these roles to be appropriately skilled and qualified – as determined by the business. To support this aim you may be required to undertake a work based qualification, which may be in the form of an apprenticeship, which will support you in further developing your professional knowledge and skills for this role and your future career development. The qualification can be undertaken in work time, you agree to take this job on the basis that you may be required to undertake a work based qualification; a candidate’s failure to participate fully in the professional programme, once appointed, may be a breach of their employment contract. Move your mouse pointer over the buttons above and click for more information. Click the NEXT button for more options. DWP Candidate Information Pack

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits Appointment Term Location Many Departments offer additional employee benefits such as: Working Arrangements • Interest free season ticket and bicycle loans. Salary Range • Some sites also offer onsite facilities including fitness centres and staff canteens. Pension Leave Allowance Training and Development Other Benefits Next Move your mouse pointer over the buttons above and click for more information. Click the NEXT button for more options. DWP Candidate Information Pack

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits (continued) Modernised Terms and Conditions Eligibility Nationality Security Clearance Reserved for UK Nationals Conflicts of Interest Equality and Diversity Civil Service Code Previous Move your mouse pointer over the buttons above and click for more information. Click the PREVIOUS button for more options. DWP Candidate Information Pack Civil Servants taking up appointment on promotion will adopt the modernised Civil Service terms and conditions which came in to effect from 1 July 2013. Existing Civil Servants appointed on level transfer will retain their existing terms and conditions.

Welcome Background Vacancy Process Timeline T’s & C’s Terms, Conditions and Benefits (continued) Modernised Terms and Conditions Eligibility Nationality Security Clearance Reserved for UK Nationals Conflicts of Interest Equality and Diversity Civil Service Code Previous Move your mouse pointer over the buttons above and click for more information. Click the PREVIOUS button for more options. DWP Candidate Information Pack . Our department's policy does not allow applicants to apply for vacancies when they are still in their probation period Using This PDF

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits (continued) Modernised Terms and Conditions Eligibility To be eligible for employment you must be a national from the following countries: • The United Kingdom • The Republic of Ireland Nationality Security Clearance • The Commonwealth* • A European Economic Area (EEA) Member State • Switzerland Reserved for UK Nationals Conflicts of Interest Equality and Diversity Civil Service Code Previous Move your mouse pointer over the buttons above and click for more information. Click the PREVIOUS button for more options. DWP Candidate Information Pack • Turkey Certain family members of EEA, Switzerland Turkish nationals are also eligible to apply regardless of their nationality. (*Commonwealth citizens not yet in the UK, who have no right of abode in the UK and who do not have leave to enter the UK are ineligible to apply. ) For further information on whether you are eligible to apply, please visit http: //www. gov. uk.

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits (continued) Modernised Terms and Conditions Eligibility Nationality Security Clearance Reserved for UK Nationals Conflicts of Interest Equality and Diversity Civil Service Code Previous Move your mouse pointer over the buttons above and click for more information. Click the PREVIOUS button for more options. DWP Candidate Information Pack Before the appointment of the successful candidate can be confirmed, the Department will undertake background security checks. As part of this, we will need to confirm your identity, employment history over the past three years (or course details if you were in education), nationality and immigration status, and criminal record (unspent convictions only). Successful candidates will be required to pass Baseline Personnel Security Standard checks.

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits (continued) Modernised Terms and Conditions Eligibility Nationality Security Clearance Reserved for UK Nationals Conflicts of Interest Equality and Diversity Civil Service Code Previous Move your mouse pointer over the buttons above and click for more information. Click the PREVIOUS button for more options. DWP Candidate Information Pack Certain posts, notably those concerned with security and intelligence, might be reserved for British citizens, but this will not normally prevent access to a wide range of developmental opportunities within the Civil Service. This is a Non Reserved post and is therefore open to UK, British Commonwealth and European Economic Area (EEA) Nationals and certain non EEA members

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits (continued) Modernised Terms and Conditions Eligibility Nationality Security Clearance Reserved for UK Nationals Conflicts of Interest Equality and Diversity Civil Service Code Previous Move your mouse pointer over the buttons above and click for more information. Click the PREVIOUS button for more options. DWP Candidate Information Pack Candidates must note the requirement to declare any interests they may have that might cause questions to be raised about their approach to the business of the Department. They are required to declare any relevant business interests, shareholdings, positions of authority, retainers, consultancy arrangements or other connections with commercial, public or voluntary bodies, both for themselves and for their spouses/partners. The successful candidate will be required to give up any conflicting interests and his/her other business and financial interests may be published.

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits (continued) Modernised Terms and Conditions Eligibility Nationality Security Clearance Reserved for UK Nationals Conflicts of Interest Equality and Diversity Civil Service Code Previous Move your mouse pointer over the buttons above and click for more information. Click the PREVIOUS button for more options. DWP Candidate Information Pack The Civil Service is committed to being an equal opportunities employer and by 2020 have an aspiration to be the most inclusive employer in the United Kingdom. We value and welcome diversity. We aim to develop all of our staff to enable them to make a full contribution to meeting the Department's objectives, and to fulfil their own potential on merit. We will not tolerate harassment or other unfair discrimination on grounds of sex, marital status, race, colour, nationality, ethnic origin, disability, age, religion or sexual orientation. We will promote and support the use of a range of flexible working patterns to enable staff to balance home and work responsibilities; and we will treat people fairly irrespective of their working arrangements. Under the terms of the Equality Act 2010, we will always consider making reasonable adjustments to ensure that disabled people are not disadvantaged in the recruitment and selection process. We are therefore committed to meeting, wherever possible, any needs you specify in your application. We will also consider any reasonable adjustments under the terms of the Act to enable any candidate with a disability (as defined under the Act) to meet the requirements of the post. DWP and it’s employees have won or been shortlisted for numerous awards in the last few years. These include; a Hearing Dogs Award, Business in the Community naming DWP one of the UK’s best employers for Black, Asian and Minority Ethnic (BAME) people, Civil Service Workplace Adjustment Team – overall winner of the Disability Confident category, DWP Diversity and Inclusion team – Highly Commended for the Disability Confident category, a Championing Lesbian, Gay, Bisexual, Transgender, Intersex (LGBTI) Inclusion Award, a Championing Race Equality Award and a Championing Social Mobility Award.

Welcome Background Vacancy Process Timeline T’s & C’s Using This PDF Terms, Conditions and Benefits (continued) Modernised Terms and Conditions Eligibility Nationality Security Clearance Reserved for UK Nationals Conflicts of Interest Equality and Diversity Civil Service Code Previous Move your mouse pointer over the buttons above and click for more information. Click the PREVIOUS button for more options. DWP Candidate Information Pack All civil servants are subject to the provisions of the Civil Service Code that details the Civil Service values, standards of behaviour and rights and responsibilities. For further information, visit Gov. UK.

Using This Document This icon indicates an interactive area for you to click on to view more information Interactive sections: Welcome, Process, Ts & Cs To navigate through the document, you can use the following buttons: • at the bottom of the screen forwards, backwards, home DWP Candidate Information Pack • the interactive contents page, or • the menu bar at the top of the screen that also acts as a crumb trail so that you know what section you are in

If you have any questions about applying for this role please contact: fprecruitment. grs@cabinetoffice. gov. uk. Please include the vacancy reference number and job title in the subject line. DWP Candidate Information Pack