Dusit Thani College Moral and DUSIT Characters for

Dusit Thani College Moral and DUSIT Characters for Hospitality Industry 2

Scope Introduction to the course: - Description - Objectives - Schedule - Evaluation - Assignment Details Dusit Thani College 10/27/2021 Page 2

Course Description This course equips the students with knowledge and understanding of morality, ethics, and the Dusit Characters as the core values to follow. It also emphasizes social manners, service psychology and professional ethics. Life planning, social harmony, public spirit and the sufficiency economy will be included. Dusit Thani College 10/27/2021 Page 3

Objectives (Knowledge) By the end of the course, learners will be able to: • Describe the characteristics of a good citizen. • Comprehend and effectively apply Dusit Characters and Dusit Thai graciousness in the hospitality industry. • Comprehend general moral and business ethics for the hospitality industry. • Comprehend appropriately deal with cross cultural misunderstandings in different environments to further benefit their learning efforts in higher education and their careers. Dusit Thani College 10/27/2021 Page 4

Objectives (Skills) By the end of the course, learners will be able to: • Demonstrate an ability to serve people effectively and do good things. • Work effectively with others in group activities by being a good leader and follower. • Demonstrate an ability to build and maintain interpersonal relationships within a designated work group or team. • Demonstrate an ability to improve professional grooming and personality. Dusit Thani College 10/27/2021 Page 5

Objectives (Mindset) By the end of the course, learners will be able to: • Comprehend the significance of being a good member of various levels of society for professional settings. • Value the DUSIT Characters involving a professional attitude by relating course focuses and content to both career and personal life. Dusit Thani College 10/27/2021 Page 6

Schedule THIS COURSE IS VERY SHORT!!! Week Dusit Thani College 8 WEEKS Topic 1 Introduction to the Course 2 Being a good citizen: Manners, Grace and Social Harmony 3 Service Mind / Psychology for Service 4 Ethics and Morals in Hospitality 5 The Principles of the Sufficiency Economy 6 STUDENT PRESENTATION 7 VIDEO PRESENTATION 8 FINAL EXAMINATION 10/27/2021 Page 7

Evaluation To pass this course, you must achieve a minimum of 70%. Group Video Presentation Assignment Homework Project Based Activity Grooming and Discipline Final Examination Total Dusit Thani College 10/27/2021 Points 25 10 30 100 Page 8

Group Video Presentation Assignment Students in groups of 5 • Write • Produce • Present 6 minute video describing and demonstrating aspects of moral and ethical behavior in the context of the hospitality industry. Groups will be organized according to multiple intelligence test results. Summary of the roles and responsibilities of each group member and how they contributed toward the production of the video will also be submitted and assessed. Dusit Thani College 10/27/2021 Page 9

Group Video Presentation Assignment Subjects include: • • Social Etiquette Service Mind Ethics and Morals in Hospitality Sufficiency Economy Cross-cultural Issues Being Thai: 12 Values by the NCPO DUSIT Characters Avoidance of Vice Ten marks for this assessment will be awarded through peer assessment. Dusit Thani College 10/27/2021 Page 10

Project Based Activity Community Based Activity Aimed to improve: • the lives of the people in the community • the environment in the community Carried out in same groups as for Video Presentation • A powerpoint presentation to be presented in week 6 • A portfolio describing the project (according to topic headings provided) Dusit Thani College 10/27/2021 Page 11

Homework 1 The DUSIT Characters Write an essay of not less than 300 words describing how you understand each of the five DUSIT characters. Give an example that you have experienced of how each characteristic has benefitted you (or someone else) and also how failure to demonstrate the characteristic has resulted in a negative result. Dusit Thani College 10/27/2021 Page 12

Homework 2 Moral and Ethical Issues in Hospitality Write a reflective journal entry of not less than 300 words, describing your thoughts and feelings about the presentation from The CODE and the issues raised. Also describe possible actions that you could take as a hospitality professional, in order to help raise awareness of, and address the issues raised during the presentation. Code logo Dusit Thani College 10/27/2021 Page 13

Grooming and Discipline UNLIKE the majority of the classes, YOU WILL BE CREDITED for grooming and discipline. CONDUCT and APPEARANCE will be assessed continuously. Dusit Thani College 10/27/2021 Page 14

Grooming and Uniform • The following are acceptable forms of the DTC suit uniform. • Tie tight and top buttoned • Nametag on • Jacket buttoned • Shirt clean and pressed • Shirt tucked in • Belt closed and straight

Grooming and Uniform • The following are acceptable forms of the DTC suit uniform. • Tie tight and top buttoned • Nametag on • Jacket buttoned • Shirt clean and pressed • Shirt tucked in • Belt closed and straight

Grooming and Uniform • The following are acceptable forms of other DTC uniforms. • Shirt • Bow Tie Buttoned • Nametag • DTC Sport • Vest Shirt & Buttoned Pants • Belt • Sport Shoes

Grooming and Uniform • The following will not be accepted.

Grooming and Uniform • The following are acceptable hair and facial hair s styles at DTC.

Grooming and Uniform • The following are unacceptable hair and facial hair styles at DTC.

Grooming and Uniform • Do not show tattoos or too much jewelry.

Intelligence “Intelligence is the capacity to do something useful in the society in which we live. Intelligence is the ability to respond successfully to new situations and the capacity to learn from one’s past experiences. ” —Dr. Howard Gardner, author, Frames of Mind and Multiple Intelligences: Theory in Practice Dusit Thani College 10/27/2021 Page 22

Multiple Intelligences Dr. Gardner suggests that there are 8 domains of intelligence in adults. Language Logic / Maths Spatial Body Movement Musical Self Social Nature Awareness of your intelligence profile can assist in your learning strategies. Dusit Thani College 10/27/2021 Page 23

Multiple Intelligences Complete an online questionnaire to find out your Individual Mix of Strengths at: http: //literacyworks. org/mi/assessment/findyourstrengths. html Print your results (2 pages) Add your name and ID No. Submit to Room 500 Pigeon hole of Aj. Zeph Norrish • By Friday 9 th January – 17. 30 • • Dusit Thani College 10/27/2021 Page 24

Final Remarks Students must attend the class for at least 80 percent of the course (7 of 8 times) If there is any problem that may arise or if in case of emergency, it is the student’s responsibility to contact the course instructors as soon as possible. Students can send an email to zeph. norrish@dtc. ac. th or contact the instructor at room no. 301. Aj. Guy Ridgeon and Ms. Puangpaka Montri will assist as coordinators of this course. Students should follow facebook DTC Student Affairs to get more information and to be updated regarding this course. Dusit Thani College 10/27/2021 Page 25

Thank you and Goodbye Dusit Thani College 10/27/2021 Page 26