Driving Innovation in Social Care Iris Steen Head

Driving Innovation in Social Care Iris Steen, Head of Communications, SCIE Linda Jackson, SCIE Associate Care England Conference Thursday 16 November 2017

Introductions § § Is innovation important to you? Why – or why not?

Research § § SCIE, Nesta and Shared Lives Plus have come together to research two questions: 1. What are the drivers for innovation? 2. What can different stakeholders at different levels do to foster the right conditions? Approach: § Review of evidence § 20 interviews § Seminar with 40 stakeholders § Today’s workshop

Why innovate? § § It’s good business Pressures are so great that incremental change, done well, will not be sufficient ‘Adult social care is approaching a tipping point. ’ State of Care report 2015/16 CQC § We need more far reaching, innovative, approaches to care provision § The good news! There are many models of good social care, and some outstanding providers § Challenge: scaling these up and helping them reach more people

What is innovation? § We have tried to define innovation broadly ‘Put simply, public sector innovation involves creating, developing and implementing practical ideas that achieve a public benefit. These ideas have to be at least in part new (rather than improvements); they have to be taken up and used (rather than simply remaining ideas); and they have to be useful. ’ Geoff Mulgan, Chief Executive of Nesta § The best innovation can also come from co-production: ‘Who is better at coming up with ideas than service users and their families? That is innovation. ’ Kate Terroni, Director of Adult Social Care, Oxfordshire County Council

What drives innovation? § § § Targeted investment Co-production Collaborative leadership Enhancing capability Better evidence

Drivers: Targeted investment § § § Investment in innovation: to enable services to be ‘double run’, and to pump prime growth of innovations Longer term funding agreements Innovation Fund, e. g. like in children’s social care

Drivers: coproduction § § § Better outcomes - People who use services and their families know best what works for them Stronger relationships – Everyone feels listened to and valued Better use of public money – Services work better when people who use them design ‘The innovators who have changed the most are disabled people. But they needed innovative people to work with, they couldn’t do it alone. It is about alliances, forging alliances. Need to formalise that. ’ Sue Bott, Director, Disability Rights UK

Drivers: collaborative leadership § Investment in leadership – over £ 2 billion in NHS, what about social care? § Open and collaborative models of leadership ‘Being very open to partnerships – seeking joint solutions, focusing on outcomes, demonstrating non tribal attitudes’ Jane Townsen, Chief Executive, Somerset Care

Drivers: enhancing capability § Innovation doesn’t just happen, you need skills and capability

Drivers: improving evidence § § How to evidence new, innovative practice Sufficient evidence to make the case Ongoing learning Projecting what is possible: Total Transformation model

Innovation in practice: Rusty the Donkey

Over to you § § What’s the most innovative and effective change you’ve made? What helped or hindered success? Did you scale up or share lessons? What role did these drivers play – are they the right ones? § Targeted investment § Co-production § Collaborative leadership § Enhancing capability § Better evidence

Next steps § § § Get in touch: ewan. king@scie. org. uk @ewandking How about an innovation network? Report will be published in December Register for SCIELine www. scie. org. uk

SCIE resources

Training Book a place – or ask about inhouse training NEW: CPD accredited elearning 10% discount until 1 January • Safeguarding adults • Mental Capacity Act • Deprivation of Liberty Safeguards

Consultancy support “We didn’t want this to be a tick -box exercise to simply get a better inspection report – we wanted to embed safeguarding best practice into our culture. SCIE’s expertise has been critical to this. They challenged and supported us in equal measure. ” Steve Allen, Group Chief Executive Friends of the Elderly