Dorfservice Village Service Eva AltenmarkterFritzer Ursula Feist LINC

„Dorfservice“ – Village Service Eva Altenmarkter-Fritzer Ursula Feist LINC 2010 – Kirchberg, 16. 3. 2010

Content • • • Starting Position Aims Project Structure Measures / Services Challenges Outlook

Starting Position

Starting Position

Starting Position

Starting Position • Demographical Development Ageing of the population Out-migration Increase of commuters • Women‘s role model has changed • Family structures have changed ØGaps in the social net

Aims • To strengthen community based social structures by – Closing gaps in the social net – Mobilizing voluntary social work – Setting up a platform for social arguments in the villages – Building up social networks in the district – Creating jobs for women returners

Project Structure Funding bodies Employment Centre, Dept. 20 and Dept. 13 of the Carinthian Regional Government, Municipalities, Ministry of Social Affairs Supervision team Project executing organization Board of the Association for Household, Family and Business Service „Verein für Haushalts-, Familien- und Betriebservice“ External Consulting Financials, Controlling, Project Development, Organization Development, Special Contents, Qualification Project Team 1 Project Leader, 2 Project Coordinators 6 Staff Members of the Dorfservice in the villages Municipalities Irschen & Dellach , Berg & Greifenburg, Lendorf&Baldramsdorf, Mühldorf & Lurnfeld, Trebesing & Malta, Rennweg & Krems Voluntary Groups 12 groups, 105 members Administrative District for Social Affairs and Public Health Providers of social work in the villages

Services which close the gaps in the social net Service in exceptional circumstances Short term continuation of and help in housekeeping To strengthen community based social structures through… Voluntary staff for emergency service To be set up in groups, to be accompanied, to be coordinated and trained Information platform for social and health affairs

To set up a platform for social matters in the village To strengthen community based social structures through… Networking and relationship building competence centres, cooperation with regional providers Initializing, coordinating, organizing and enhancing for ex. regular get-togethers for home care, yoga course, meeting point Dorfservice, events to cultivate a network of contacts

To create jobs for women returners To strengthen community based social structures through … Instruction and further training of the staff members Voluntary accompanying, communication, conflict resolution, arguments regarding the elderly

Further Actions Project Management design, planning, implementation, documentation and evaluation Gaining funds for social matters financial administration and implementation To strengthen community based social structures through… Public Relations in various local and regional media, through folders, homepage, events

Village Service Voluntary staff for emergency service Service in exceptional circumstances short term help in housekeeping to be set up in groups, to be accompanied, to be coordinated and instructed Information platform for social and health affairs Project Management design, planning, implementation, documentation and evaluation Gaining funds for social matters To strengthen community based social structures through… financial administration and implementation Public Relations in various local and regional media, through folders, homepage, events Networking and relationship building competence centres, cooperation with regional providers Initializing, coordinating, organizing and enhancing Instruction and further training of staff members voluntary accompanying, communication, conflict resolution, arguments regarding the elderly for ex. regular get-togethers for home care, yoga course, meeting point Dorfservice, events to cultivate a network of contacts

Information and Facts 2009 • 1231 performances in 8 member villages – Of which 966 voluntary performances – 1932 working hours/241, 5 working days/48, 3 working weeks – Social capital gained: € 19. 320, -– 243 clients cared of • 13. 616 km of voluntary driving service

Challenges • Positioning of the new social structure in the overall system • Setup of a network in the village and the district • To gain the users‘ confidence • Insurance issues for voluntary staff to be solved • Complete financing of the project • Conversion from project financing to regular financing

Outlook • Stabilization of the organization development process • Evaluation 2007 – 2010 • In which way does the Village Service strengthen the social capital in the Region?

Thank you for your attention