Done By Jomaa Iraki Seri Kamal Ahmed Zendaki

Done By: Jomaa Iraki Seri Kamal Ahmed Zendaki Mustafa Hasan Supervised by: Dr. Norita Ahmed MIS COMPANY ANALYSIS PRESENTATION

OUTLINE � Etisalat Company Background (Jomaa) � Etisalat Business and IT strategy (Jomaa) � Etisalat Porter 5 (Seri) � Etisalat IT/IS Impact (Seri) � Dubai Islamic Bank Background (Ahmed) � Dubai Islamic Bank Business and IT strategy (Ahmed) � Dubai Islamic Bank Porter 5 (Ahmed + Mustafa) � Dubai Islamic Bank IT Impact (Mustafa) � Comparison + Conclusion(Mustafa)

ETISALAT BACKGROUND � Founded in 1976. � Maintains and develops the mobile telephony, network and internet access in the UAE. � One � Has 1) 2) 3) of the most important service providers. a number of subordinates: Emarine. E-vision Thuraya

ETISALAT BACKGROUND � Owns a number of shares in different companies. � It aimed to be one of the top 10 in 2010. � Etisalat stopped being the only monopoly, ‘Du’ was introduced.

ETISALAT BUSINESS AND IT STRATEGY � Business 1) 2) 3) � 1) 2) 3) 4) Strategy: Achieve flexibility. Responsiveness to customer needs. Cost minimization. IT/IS Strategy: Intranet. Extranet. CRM. SCM,

ETISALAT PORTER 5 1) Market Competitors: � Du.

PORTER 5 2. New Market Entrants: � It is not easy to enter the market. Hard for new entrants to compete. �

PORTER 5 3. Substitute Products: � Skype and MSN FTF communication �

PORTER 5 4. Customers: � Everyone. They don’t have power. �

PORTER 5 5. Suppliers: � Blackberyy, I-Phone, and the people who install optic fibres in the houses. They have power. �

IT/IS IMPACT � Can IT/IS build in switching costs? � Can IT/IS change the basis of competition? � Can IT/IS change the balance of power in supplier relationships?

DUBAI ISLAMIC BANK BACKGROUND � Founded in 1975. � First bank to specialize in Islamic financing instruments. � Established itself as the leader in its field. � Government of Dubai became one of the major shareholders.

DUBAI ISLAMIC BANK BACKGROUND � Have high ratings due to sustainable performance in: 1) Improving Capitalization. 2) Diverse stocks. 3) Asset quality. 4) Strong liquidity. � The bank remains faithful to its customer centered organization.

DUBAI ISLAMIC BANK BUSINESS AND IT STRATEGY � Business 1) 2) Strategy: Customer Satisfaction. Flexibility and responsivness. � IT 1) 2) 3) 4) strategy: Intranet/Extranet Internet Banking CRM SCM

DUBAI ISLAMIC BANK PORTER 5 1. New Market Entrants: � It is not easy to enter the market. Hard for new entrants or well established banks to compete. �

PORTER 5 2. Substitute Products: � Conventional banks/loan sharks. Take loans from other people. People can save money in their own save houses Invest in other financial institutes or stock brokers � � �

PORTER 5 3. Market Competitors: � Abu Dhabi Islamic Bank.

PORTER 5 4. Customers: � Everyone. They do have power. �

PORTER 5 5. Suppliers: � Customers. Stockholders. They don’t have power. � �

IT/IS IMPACT � Can IT build barriers to entry? � Can IT/IS generate new products?

COMPARISON & CONCLUSION � Similarities: � Same Business Strategy. � Same IT/IS strategy. � Achieve Customer Intimacy. � Achieve Supplier Intimacy. � Differences: � The way they use the internet to perform their daily operations.

� http: //misprojectteam. weebly. com/ � Thank You For Your Kind Attention!!!

REFERNECES � http: //etisalat. ae/index. jsp? lang=en&type=chann el&currentid=a 79 a 8 e 621187 b 010 Vgn. VCM 1000 000 c 24 a 8 c 0____&parentid=ed 38800 d 1 f 52 a 010 Vgn. VCM 1000000 a 0 a � www. ameinfo. com/financial_markets/UAE/Com pany_AE 0025 � http: //www. dib. ae/en/about_dib. htm � http: //en. wikipedia. org/wiki/Dubai_Islamic_Bank � http: //www. cpifinancial. net/v 2/pdf/awards/IBF_a _08/best_bank_me_DIB. pdf