DOCTOR FBI SERIES 5 Step into Your Power

DOCTOR FBI SERIES #5 Step into Your Power: 10 Actions to Accelerate Your Career Tuesday, October 15, 2019 Donna Goestenkors, CPMSM President – Team Med Global Healthcare Consulting Joyce Moore, MPA, CPMSM, CPCS Director – Boulder Community Health

PRESENTER Donna Goestenkors CPMSM 2 43 YEARS

PRESENTER Joyce Moore MPA, CPMSM, CPCS 3 13 YEARS

WORKING TOGETHER 4

OBJECTIV ES • Explain the MSP competency model. • Describe the value of a professional portfolio. • Identify the 10 steps to accelerate your career. 5 1 2 3

PREPARE YOURSELF …to accelerate ahead! 6

MSP CORE COMPETENCY FORMULA 7

MSP CORE COMPETENCY 8

MSP CORE COMPETENCY PATHWAY CAREER Power Core: SKILLS Efficiencies 9 ~Professional Portfolio ~Position Description ~Resume ~Biographical Sketch ~Professional Picture ~Accomplishments Report ~Performance Profile ~Interviewing Skills ~Mock Interview ~Presentation Skills CAREER Power

HOW READY ARE YOU? 10

CAREER TOOLBOX – Professional Portfolio • Resume • Biographical Sketch • Professional Picture • Accomplishments Tracking Report • Performance Profile (includes competencies) 11

RESUME Paper/E-Resume: • Professional inventory • Qualitative/quantitative information 12

RESUME Format: • One to two pages Includes: • Last 5 -8 years experience • Use years – not months Purpose: Target for Position of Interest • Showcase your professional talents 13

RESUME Basic Elements: • Contact info • Key experience and strengths • Work experience • Skills, expertise and specific accomplishments • Education, training, certifications and degrees • Awards, professional memberships, volunteer/community work • Must include quantifiable information that are aligned with the organization’s goals = RESULTS 14

BIOGRAPHICAL SKETCH Paper/E-Bio • Balance of personal and professional information 15

BIO Format: • One page • 50 – 500 words (varies) Purpose: • Abbreviated resume (who, what) • Speaker introduction • Addition to your resume 16

BIO • A professional picture at the top • Name • Current title and major responsibilities • Degrees/Certifications • May contain previous work-related information (if of interest to your reader) 17

BIO • Education • Your professional associations, memberships, honors • Mention of books, papers, presentations • Personal information – your interests, hobbies, family (if desired) 18

SNAPSHOT - JOYCE MOORE UPDATE: 2012 (This date is purposeful. ) Joyce took a risk and accepted a newly created position (Manager, Medical Staff Services) in the specialty of Behavioral Health. She currently is designing department processes that support a paperless environment. Joyce previously served as Manager of the Medical Staff Services Department at Christian Hospital in St. Louis, Mo. Her work in business program development and project management spans over a decade. 19

SNAPSHOT She is a member of the National Association of Medical Staff Services (NAMSS) and the Missouri Association of Medical Staff Services (Mo. AMSS). The Mo. AMSS membership elected Joyce as State President Elect for 2010. Joyce currently holds certification as a Certified Provider Credentialing Specialist. Joyce is an avid reader, is devoted to her dogs, and loves needlepoint. She is an active community volunteer. 20

PROFESSIONAL PICTURE It’s a must • Include it with all application submittals • Submit it at time of interview 21

PROFESSIONAL PICTURE First impressions DO matter • What does it say about you? 22

REAL LIFE MSP EXAMPLE Before 23 After

ACCOMPLISHMENTS TRACKING REPORT Quantitative: • Name • Job Title • Certifications/Degrees • Years of Experience • Department Name • Reports To • Key Stakeholders 24

ACCOMPLISHMENTS TRACKING REPORT • Report Timeframe • Competency Categories • Skills • Personal • Career • • • 25 Measurement Outcome Conclusion Goals for New Year Commitment to Support Plan Authorizing Signatures

PERFORMANCE PROFILE • Name • Date • Last Review Date • Selected Competency Areas • Career/Project Assessment • Success Gaps 26

PERFORMANCE PROFILE/DASHBOARD • • 27 Recommendation Action Plan Follow-Up Signatures

DONNA’S REAL SCOREBOARD EXAMPLE Comments from Participants: (direct quote examples) • Great subject knowledge • Visionary • Comfortable speaking style • Sincere • Professional • Passionate Goals: • Improve end-user product, reminder event coordinator to printer Power. Point handouts in gray scale • Include more real-life experience in presentations • Incorporate Infograpia • Distribute adult-learning toys 28

“GET NOTICED IN A GOOD WAY!” MSP Professional Portfolio r e are C 29

DONNA’S REAL CAREER PORTFOLIO 30

MSP TALENT PACKAGE MSP Portfolio: Career Readiness • Resume • Biographical Sketch • Professional Picture • Accomplishments Report • Performance Profile (includes competencies) 31

MSP CAREER SUCCESS • Recognize Where You Are • Identify Where You Want To Go • Assess Your Competence • Design Your Plan • Build Your Tools • Take Action • Opportunities 32

HOW TO THRIVE • Unleash the Real You • Be Yourself • “You Gotta Be You”! • Identify Your Core Values • Become The New Project • Determine Your Core Competencies • Develop Your Career Development Plan • Take Action • PERSERVERE 33

NEXT CAREER PROJECT To showcase you! 34

10 STEPS TO ACCELERATE YOUR CAREER 1. Make yourself visible. 2. Self-development is continuous and essential. 3. Invest in the success of others. 4. Work is a daily competition (productivity). 5. Be open with your managers and mentors. 35

10 STEPS TO ACCELERATE YOUR CAREER 6. Hang out with winners. 7. Get out before it’s too late. 8. Follow the rules. 9. Know yourself. 10. See the big picture. 36

POWER THOUGHT! 37

MARK YOUR CALENDAR! Doctor FBI Series: MSP Centered Care: Leadership Traits for Success Tuesday, November 19, 2019 Noon – 1: 00 p. m. Central Celebrating Season 5 of Doctor FBI 38

MSP SOCIAL MEDICAL CONNECTIONS October: #Reinvent. Yourself ask@teammedglobal. com 39

SPEAKER CONTACT INFORMATION Donna Goestenkors, CPMSM • President, Team Med Global Consulting, LLC • Email: Donna@Team. Med. Global. com • Phone: (618) 830 -0057 • Website: Team. Med. Global. com • facebook. com/Team. Med. Global • linkedin. com/Donna. Goestenkors • twitter. com/Team. Med. Global 40

SPEAKER CONTACT INFORMATION Joyce Moore, MPA, CPMSM, CPCS • Director, Medical Staff Services and Medical Library, Boulder Community Health, Boulder, CO • Email: jomoore@bch. org • Phone: (928) 660 -8632 • 41 facebook. com/joyce. moore

THE MSP YOU ARE MEANT TO BE! 42

SERVICE LINE 43

SERVICE LINE 44

SERVICE LINE 45

COMMUNITY 46

COMMUNITY 47

RESOURCES • MSP-Centered Care Team • Donna Goestenkors – Team Med Global Healthcare Consulting • Joyce Moore – Boulder Community Health • Power. Point Design Consultant • Lisa Deterding – Team Med Global Healthcare Consulting • Sponsor • Intelli. Soft Group/symplr 48

CREDENTIALING TOOL Order: www. teammedglobal. com 49

CAREER DEVELOPMENT RESOURCE Features include: • Frequently asked questions by MSPs • Sample job descriptions, systematic • Assessment tools, planning techniques, and strategies for effective performance • Real-life stories to illustrate specific points Order your copy: donna@teammedglobal. com 50

TMG – NATIONAL PRESENCE 51

MSP CREED 52

MSP CODE OF CONDUCT 53

THAN K YOU! www. teammedglobal. com 54