DMAIC Team Charter Project Scope Opportunity Problem Statement

DMAIC Team Charter Project Scope Opportunity Problem Statement What are the opportunities? Overall Metric Outline the goals of the project Project Metric Project Status Identify completed steps and the current step underway Baseline Performance = Goal Performance = Actions / Open Issues Outline what is currently happening with the project and any issues What are your next steps? Estimated project completion? DMAICTools. com thanks our industry partners for sharing their forms - use it, improve it, share it, send us back a better version! mailto: : mike. walton@dmaictools. com

DMAIC Team Charter DEFINE • State the purpose and scope of the project - what is the Problem Statement? • Identify the customers (internal and external) • List the CTQs for the project • What is the Customer’s Spec for that CTQ? Define Defects and Opportunities. Tools Used: (list and illustrate the tools used to complete this step) Customer Interview, Customer Needs Map, Customer Dashboards, etc. DMAICTools. com thanks our industry partners for sharing their forms - use it, improve it, share it, send us back a better version! mailto: : mike. walton@dmaictools. com

DMAIC Team Charter MEASURE • What is your measurement system? • How accurate is this measurement system? Is the data “good’? • What is the Current Process Performance (Baseline) - DPMO and COF? • What is the Performance Goal for this Project - target DPMO and COF? Tools Used: (list and illustrate the tools used to complete this step) Measurement Systems, Attribute GRR, Variable GRR DMAICTools. com thanks our industry partners for sharing their forms - use it, improve it, share it, send us back a better version! mailto: : mike. walton@dmaictools. com

DMAIC Team Charter ANALYZE • What are the Likely and Significant Root Causes of Current Process Defects? Tools Used: (list and illustrate the tools used to complete this step) Capability Analysis (Normal and Binomial), Benchmarking, Process Map, Cause and Effect (Brainstorm), FMEA, Pareto, Main Effects, Multi-Vari, Attribute Hypothesis Test (Chi Square), Correlation DMAICTools. com thanks our industry partners for sharing their forms - use it, improve it, share it, send us back a better version! mailto: : mike. walton@dmaictools. com

DMAIC Team Charter IMPROVE • What is the Improvement Plan to “Fix” these Key Factors? • What is the Process Capability of these Inputs to Stay “Fixed”? • Once fixed, what is the New Capability for Your CTQ? Tools Used: (list and illustrate the tools used to complete this step) Regression, Realistic Tolerancing, Capability Analysis (Normal and Binomial) DMAICTools. com thanks our industry partners for sharing their forms - use it, improve it, share it, send us back a better version! mailto: : mike. walton@dmaictools. com

DMAIC Team Charter CONTROL • What is the Plan to Keep the Process in Control? • What are the Actual Benefits (COF and others) ? Tools Used: (list and illustrate the tools used to complete this step) Documentation Systems, Mistake Proofing, Control Charting, SPC, Dashboards, System Enhancements DMAICTools. com thanks our industry partners for sharing their forms - use it, improve it, share it, send us back a better version! mailto: : mike. walton@dmaictools. com