Diversity Diversity Is Valuable Embracing diversity adds value

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Diversity

Diversity

Diversity Is Valuable • Embracing diversity adds value to organizations • View Diversity as

Diversity Is Valuable • Embracing diversity adds value to organizations • View Diversity as a mosaic • Returning to “beginner’s mind” yields lasting gains Copyright © Houghton Mifflin Company. All rights reserved. 2

Communicating Across Cultures • Start with self-discovery • Learn about other cultures • Develop

Communicating Across Cultures • Start with self-discovery • Learn about other cultures • Develop skills in communicating across cultures Copyright © Houghton Mifflin Company. All rights reserved. 3

Communicating Across Cultures • • Be active Look for common ground Assume differences in

Communicating Across Cultures • • Be active Look for common ground Assume differences in meaning Speak and listen with cultural sensitivity Copyright © Houghton Mifflin Company. All rights reserved. 4

Communicating Across Cultures • • Get inside another culture Celebrate your own culture Find

Communicating Across Cultures • • Get inside another culture Celebrate your own culture Find a translator, mediator, or model Develop support systems Copyright © Houghton Mifflin Company. All rights reserved. 5

Communicating Across Cultures • Be willing to accept feedback • Remember diversity when managing

Communicating Across Cultures • Be willing to accept feedback • Remember diversity when managing conflict • Speak up against discrimination • Change the institution • Reap the rewards Copyright © Houghton Mifflin Company. All rights reserved. 6

Overcome stereotypes with Critical Thinking • Look for errors in thinking – Selective perception

Overcome stereotypes with Critical Thinking • Look for errors in thinking – Selective perception – Self-fulfilling prophecy – Self-justification • Create categories in a more flexible way • Test your generalizations about people through action • Be willing to see your own stereotypes Copyright © Houghton Mifflin Company. All rights reserved. 7