District Officer Training District 91 13 June 2015

District Officer Training District 91 13 June 2015

Welcome and Who’s Who

District Mission We build new clubs and support all clubs in achieving excellence. www. toastmasters. org

Service to Members www. toastmasters. org

Parliamentarian Audit Trainers Bureau and Knowledge District Chief Judge Conferences Culture & Diversity Performance Alignment District Director Youth Leadership Program Quality Director Club Growth Director Speechcraft Champions for Leadership, Mentoring and MOT Administration Manager Revitalised Ed Program D 91 Finance Manager PR Manager Marketing Working Group Corporates Committee Immediate Past DG ICT Membership Site Logistics Finance Team Leadership Committee Social Media Recognition

Our Values 4 Integrity 4 Respect 4 Service 4 Excellence www. toastmasters. org

A higher standard … “No negative information about candidates is allowed” Toastmasters Policy 3. 0 5 D www. toastmasters. org

Our Values Each group gets a value to discuss 4 Integrity 4 Respect 4 Service 4 Excellence “Tell your table about a person in Toastmasters who you have seen exhibit this value. Describe a time when they showed it. ” www. toastmasters. org

Developing Successful Teams

Developing Successful Teams The Area Council Area Director Club President VPE Assistant AD Education Club President VPM www. toastmasters. org VPM Assistant AD Marketing VPE

Developing Successful Teams The Division Council Division Director Area Director Assistant DD Marketing Area Director Assistant DD Education Area Director www. toastmasters. org

Developing Successful Teams Division Director Team Support Area Director Club President Area Director Assistant DD Marketing Club President VPE Assistant AD Education VPE Club President VPM VPE www. toastmasters. org Area Director Assistant DD Education VPM Assistant AD Marketing

Meetings to Inspire

Meetings to Inspire Typical meetings for you in Toastmasters: • Area Council • Division Council • Area Visits • District Executive Committee • District Council • Club AGM’s www. toastmasters. org

Meetings to Inspire Key Tips • #1: Clear Purpose • #2: Good organisation – agenda beforehand; minutes and actions afterwards • #3: Chairing and “following” skills www. toastmasters. org

Meetings to Inspire More resources: • Formal meetings such as Club AGM’s, DEC and District Council use Parliamentary Procedure to aid democratic decision making. • Parliamentary Procedure in Action: Item 237 in TI store – part of Successful Leadership series • If you need to do conference calls, take a look at this. - and be prepared! • https: //www. youtube. com/watch? v=DYu_b. Gb. Zii. Q www. toastmasters. org

Thrive in the District Recognition Program Please sit in your division teams

Moments of Truth First Impressions Membership Strength Membership Orientation Programme Planning Meeting Organisation www. toastmasters. org Fellowship Variety Communication Achievement Recognition

Distinguished Club Program What are the qualifying requirements? Membership of 20 or a net growth of at least 5 new members as of June 30. What does membership net growth mean? Total number of members at year-end (June 30) exceeds base amount. What is the definition of membership base? The number of club members at July 1 who paid dues in April, even if late. www. toastmasters. org

DCP Goals - Educational 4 2 CC’s 4 2 more CC’s 4 1 ACB, ACS, ACG 4 1 more ACB, ACS, ACG 4 1 CL, ALB, ALS, DTM 4 1 more CL, ALB, ALS, DTM www. toastmasters. org

DCP Goals – Membership & Admin 4 4 new members 4 4 more new members 4 Minimum of 4 club officers trained during each of the two training periods 4 One membership/dues renewal report and one club officer list submitted on time www. toastmasters. org

DCP Recognition 4 5 goals – Distinguished 4 7 goals – Select Distinguished 4 9 goals – President’s Distinguished www. toastmasters. org

Distinguished Club Program Could do as a pub quiz? In division teams, use District Recognition Program manual as a resource What are the qualifying requirements? What does membership net growth mean? What is the definition of membership base? What page are the DCP goals on? What are the achievements and recognition types available in the DCP? www. toastmasters. org

www. toastmasters. org

www. toastmasters. org

Area Director’s Club Visit Report Refer to Serving Clubs Through Visits manual 4 In your groups, consider the allocated scenario. 4 Complete the Area Visit Report for the club featured in the scenario 4 Report back to group, one minute per group 4 Suggestion: look at the other scenarios and complete reports for the clubs yourself. www. toastmasters. org

Distinguished Area Program Quiz Time! What are the qualifying requirements? What does net club loss mean? What is the definition of area club base? www. toastmasters. org

Distinguished Area Recognition 4 Distinguished clubs equal to at least 50% of the area’s club base – Distinguished 4 Distinguished clubs equal to at least 50% of the area’s club base plus 1 – Select Distinguished 4 Distinguished clubs equal to at least 50% of the area’s club base plus one more Distinguished club and a net club growth of one – President’s Distinguished www. toastmasters. org

Distinguished Division Program What are the qualifying requirements? No net club loss. What does net club loss mean? The total number of clubs at year-end (June 30) falls below the base amount. What is the definition of division club base? The number of clubs assigned to the division at July 1 st. Clubs are considered to be paid when they have submitted a complete April dues report. www. toastmasters. org

Distinguished Division Recognition 4 Distinguished clubs equal to at least 40% of the division’s club base – Distinguished 4 Distinguished clubs equal to at least 45% of the division’s club base – Select Distinguished 4 Distinguished clubs equal to at least 50% of the division’s club base plus a net club growth of one – President’s Distinguished www. toastmasters. org

Resources 4 Page 22 of the Serving Clubs Through Visits manual. 4 Money!! www. toastmasters. org

Planning for Success 4 Set a date for your division council meetings. At your first meeting discuss your success plans. 4 Make use of the dashboard for tracking progress: dashboars. toastmasters. org 4 Make use of District Central for details about specific division or area goals and progress 4 Sign up for the Raffety reports: mikeraffety. com www. toastmasters. org

Thrive in the District Success Program Paid Clubs Goal: 127 Member Payments Goal: 8383 Current: 8557 Current: 127 President’s Distinguished District www. toastmasters. org Distinguished Clubs Goal: 59 Current: 95

Leadership – Coaching & Healthy Conflict

Coaching helps us to “My boss helped me to stretch myself. ” • Identify and clarify issues • Solve problems • Commit to action • Develop skills, motivation, confidence and self-esteem … • … and that includes the people doing the coaching…! www. toastmasters. org

Traditional Management Boss’s Behaviour Dictates Persuades Debates Abdicates Effect on each Boss feels in control, performer feels none Performer wonders if he has a choice Both feel involved but it may be slow Performer feels obliged or dumped on Whitmore, 2011 Boss - the illusion of control Performer - the illusion of responsibility www. toastmasters. org

Coaching Whitmore, 2011 Leader KNOWS Performer CHOOSES what’s going on to take responsibility www. toastmasters. org

When to coach? Depends on the focus… Time? • If urgent / crisis – OK. Do it yourself, or tell them what to do… But beware of self inflicted crises! Quality? • Coach for high awareness and responsibility. Learning? • Coaching optimises learning and retention. www. toastmasters. org

Coaching skills Listening Reflecting Questioning www. toastmasters. org Clarifying

GROW steps G – GOAL: What do you want? R – REALITY: What is happening now? O – OPTIONS: What could you do? W – WILL: What will you do? www. toastmasters. org 20

Coaching Exercise www. toastmasters. org

Next Time – Lego! www. toastmasters. org

Group types www. toastmasters. org

Healthy Conflict www. toastmasters. org

Healthy Conflict

Healthy Conflict

Healthy Conflict What behaviours do you find acceptable when engaging in discussion and debate? What’s unacceptable to you?

Establish and Support New Clubs

District Mission We build new clubs and support all clubs in achieving excellence. www. toastmasters. org

Where do new clubs come from? Ideas from group discussion (from flipchart) Existing members. Employees/members Companies – corporate clubs Industry/trade associations, business parks How about Saturday clubs? , Multi-language clubs, other speciality clubs eg the Trainers club, Large clubs splitting or spawning new clubs, starting new clubs in adjacent towns Take account of demographics and life events 6 th form gavel clubs, other school clubs, Youth Leadership. University clubs, adult education centres Communities, church groups, Mums Net, Retirees clubs Geographic coverage - gaps www. toastmasters. org

Club Building Cycle 6 steps plus 1 Identify leads/prospects Contact and qualify Address questions/concerns Find **excellent** SPONSOR(S) ** added during discussion! **Get the work done **! Charter www. toastmasters. org Follow up with** excellent Club Mentors **

Current Pre-charter Clubs www. toastmasters. org

Pre-charter Clubs - cont Italian and Portuguese Speakers are not currently meeting. HULT and Net-a-Porter are unlikely to progress www. toastmasters. org

Pre-charter Clubs – showing interest Plus Descarte Speakers (corporate club) first meeting in June Plus Toastmasters Trainers Club www. toastmasters. org

Communicating on Video Interview by Sue Fish with guest Paul Carroll founding President of 104 London Debaters. D-9 -1 TV In the Fish Bowl with Sue Fish. The first of many programmes on this new TV channel? Sue and Paul are completing projects from the Advanced Manual Communicating on Video www. toastmasters. org

Ascot Speakers pre-charter club Founder of Ascot Speakers Paola Kathuria pictured with Vincent who spoke at the demo meeting and Div H Gov Bob Nisbet. Ascot are doing an excellent job of recognising new members. At the 10 June meeting James was announced as club President, the new members all received certificates and we were told they would all be taking meeting roles from now on. www. toastmasters. org

Supporting new clubs Key roles Club Sponsors Club Mentors Ongoing support Area Governors Area Directors Club Growth Director/ Marketing Group/+? www. toastmasters. org

Supporting clubs New club workshops Corporate Summits Alignment committee support www. toastmasters. org

The Mission is the Challenge! “We build new clubs and support all clubs in achieving excellence. ” Create at least one new club in every area in 2015/16 www. toastmasters. org

Club Officer Training

Club Officer Training First Round of COT needs to be delivered by 31 st August Content: 4 Club Officer Roles 4 How to Be Distinguished 4 Moments of Truth www. toastmasters. org

Club Officer Training Additional information: 4 Call for submissions for educational sessions at conference 4 Emphasise that conference is not just about contests Resources 4 www. toastmasters. org/Leadership-Central/District. Leader-Tools/Training/Club-Officer-Training. Materials www. toastmasters. org

Revitalised Education Program

Agenda 4 Progress of the project 4 Estimated timeline 4 Program goals 4 Foundation

Project Progress to Date Needs Assessment • Developed the 2010 Strategic Plan • Designed Board committees • Conducted member surveys Content Design • Identified core competencies • Built an educational roadmap • Established Learning Masters and Ambassador Program Content Development • Created content for projects • Created interactive elements VLE Vendor Selection • Selected VLE vendor

Critical Path

Critical Path 2 0 1 5 Content Development • • • 2 0 1 6 • 58 Projects • Content Videos Pilot • Handbook Support and Training • Material • Tone Assessment • VLE Clarity Integration Tutorials • Relevance Guides Gathering requirements Alpha • Workability Webinars Building the user experience • Internal testing Beta Update existing content and marketing materials Embedding resources and content • Simulate user experience Program Integrating with existing systems • • Simulate user experience Bug identification and fixes Pilot Creating responsive design • Test applied “bug fixes” Phased • Test support processes • Identify and correct. Rollout any logistical issues

Program Objectives 4 Tailored learning 4 Transferable skills 4 Access to materials 4 Expanded resources

Member Experience

Learning Paths

Elective Projects

Ice Breaker: Navigation

Ice Breaker: Your Assignment

Ice Breaker: Assess Your Skills

Ice Breaker: Competencies

Ice Breaker: Videos

Ice Breaker: Resources

Ice Breaker: Interactivity

Ice Breaker: Feedback

Building the Foundation 4 Evaluations 4 Mentoring

Evaluation Process 4 Standardized criteria 4 Increased consistency 4 Better quality of feedback

Mentoring 4 Standardized program 4 Eligibility requirements 4 Education and training 4 Leadership skills

Education Awards/Recognition 4 Completing current awards 4 Current awards 4 Future awards 4 Distinguished Toastmaster 4 Distinguished Club Program

Nearly There…

Dates for your diaries… www. toastmasters. org