Digital Policing Portfolio Roundtable Presentation 1 st November

Digital Policing Portfolio Roundtable Presentation 1 st November 2016 Hacer Evans (Paul Williams), Digital Policing Portfolio

Digital Policing Portfolio What is the purpose of the Digital Policing Portfolio ? • The Digital Portfolio will be a single national owner of the policing vision for Digital Transformation. • It will ensure that all digital change initiatives conducted by police, or for police, adhere to agreed strategic principles • The portfolio, comprising three key digital programmes, will direct digital transformation initiatives to align to national strategic drivers and requirements

National Delivery How does the Digital portfolio fit into the National picture ? • The Digital Policing Portfolio is an integral part of the National delivery landscape • Collaboration across key national programmes is vital for successful delivery • Having a joined up Transformational change approach is a fundamental requirement

Digital Policing Portfolio The Digital Policing Portfolio is a critical strand of transformation work and its final delivery will fundamentally shift the ‘ways of working’ across policing and with the Criminal Justice System. The Digital Policing Portfolio has been formed to join up the activities of three digital Programmes: Digital Policing Portfolio Digital Public Contact Vision To provide a simple, well known and reliable digital contact service between the Public and the Police that ensures the Public are informed and digitally enabled. Digital Investigations & Intelligence Vision To enable Policing to protect the Public through preventing and detecting crime in a society that is becoming increasingly digital. Digital First Vision To integrate digitised policing into the reformed Criminal Justice System, to deliver the best service to the Public. Although the three Programmes are focusing on different aspects of the end to end Digital landscape of Policing, there are natural synergies and dependencies between these programmes that requires collaboration and joint-working to realise full benefits.

Digital First Mission To have all structured case-file data and unstructured multi-media relevant to a criminal prosecution, digitally captured and stored once and accessible on demand to all Criminal Justice partners, facilitating the effective use of video enabled justice Objectives Criminal Justice Reform Structured & Unstructured Data Video Enabled Justice Define, design and implement the necessary business change, standards, technical solutions and required process and policy changes across policing to facilitate Criminal Justice Reform. Demonstrate improved efficiency and effectiveness in processing, managing, storing and sharing structured and unstructured data with CJS partners and others. Improve end-to-end Criminal Justice System efficiency and effectiveness through the usage of virtual courts and live links.

Digital Public Contact Mission To develop capabilities, services and national standards that allow the Public to report, transact and engage with policing digitally Objectives Online Home To provide a single, online 'home' for the Public and the Police. Online Crime & Incident Reporting To provide an appropriate digital channel that enables Public choice for reporting and tracking online; allowing Police to respond appropriately. Self Help Knowledge Base To provide a single source of relevant self-help information and advice to the public; reducing unnecessary contact and improving efficiency. Social Media as a Contact Channel Financial Transactions Simple User Journey To provide guidance on the role of Social Media as a contact channel. To provide a capability that enables the Public to undertake financial transactions online; increasing Police efficiency, enhancing the user experience and reducing contact. To provide a trusted access control model and simple user journey across the Digital Public Contact experience.

Digital Investigation & Intelligence Mission To drive consistency and improvement of existing and emerging digital investigative and intelligence capabilities for Policing Objectives Enable Innovation Specialist Technical Capabilities To enable innovation and R&D to futureproof digital capabilities To efficiently deliver specialist technical capabilities as a service to mainstream Policing . Equip Officers Standardised Capabilities Access & Analyse Data To equip officers with skills and knowledge to operate in an increasingly digital society. To make appropriate standardised digital capabilities accessible to all frontline officers. To provide enhanced capabilities to effectively access and analyse data for policing.

Strategies What strategies will be used to deliver these objectives ? Provide endorsed options or solutions for infrastructure Collaborative working across policing and with development partners Deliver through a capability led approach Discovery Data Storage & Connectivity People and Skills Proof of Concepts and Pilots Information security and assurance Design, Develop and Integrate Standards / Principles / Policy Industry Collaboration

Key Achievements Surrey/Sussex live with online crime recording (OCR) Prototype Website developed for TVP/Hampshire API developed for Niche interface to OCR Collaboration with CJS Common Platform Programme Publication of Landscape Review detailing policing maturity & readiness • Completion of pilot of Digital Case File in South Wales • Establishing CDRIC as a research and development hub • • •

Challenges Ahead Significant Challenges • Determining accurate volumetrics for storage & sharing of digital evidence • Risk of duplication and conflict with PCCs exploring proposals for local criminal justice reform • Ownership of Police. UK website • Landscape Review for DPC • Too many forces are independently trying to procure or develop capabilities

Current State and Future State Current state DF • Paper- based files • Separate multi-media storage • In person court presence and custody hearings • Limited digital investigation DII DPC capabilities • Technology behind current trends • Multiple sources for online contact • Paper based transactions This means the judiciary system can be slow and inefficient, mostly reliant on manual handling of evidence, including multimedia This means that the police forces are lacking technical skills and digital knowhow to effectively handle cybercrimes This means paper based handling of many transactions and no single route for public contact Transition Future state • Digital case files • Integrated digital data access • Video enabled justice This will mean seamless sharing of evidence and use of digital technology to make the judiciary efficient and quick New systems and technology New standard processes • Digitally skilled and capable officers • Advanced and cutting-edge technology This will mean that police forces have advanced and modern technology and a digitally skilled workforce New skills and capabilities • Single online portal • Self-service online system This will mean that the public can process online transactions and have a single portal to connect to 11