Digital Habitats Orientation Spidergram Activity From Digital Habitats

Digital Habitats Orientation Spidergram Activity From: Digital Habitats: stewarding technology for communities Etienne Wenger, Nancy White & John. D. Smith, 2009 http: //www. technologyforcommunities. com http: //www. flickr. com/photos/viamoi/3221971368/ For phone access, dial 1 -866 -915 -8780 and click on phone icon below to get your unique PIN

… meetings … open-ended conversation … content publishing … projects Community activities oriented to … … individual participation … access to expertise … relationships … community cultivation … context Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith

Orientations What do they mean? • • • Meetings – in person or online gatherings with an agenda (i. e. monthly topic calls) Projects – interrelated tasks with specific outcomes or products (i. e. Identifying a new practice and refining it. ) Access to expertise – learning from experienced practitioners (i. e. access to subject matter experts) Relationship – getting to know each other (i. e. the annual potluck dinner!) Context – private, internally-focused or serving an organization, or the wider world (i. e. what is kept within the community, what is shared with the wider world) • • Community cultivation – Recruiting, orienting and supporting members, growing the community (i. e. who made sure you’re the new person was invited in and met others? ) Individual participation – enabling members to craft their own experience of the community (i. e. access material when and how you want it. ) Content – a focus on capturing and publishing what the community learns and knows (i. e. a newsletter, publishing an article, etc. ) Open ended conversation – conversations that continue to rise and fall over time without a specific goal (i. e. listserv or web forum, Twitter, etc. ) Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith For phone access, dial 1 -866 -915 -8780 and click on phone icon below to get your unique PIN

Example: The Birdwatchers … meetings of Central Park … open-ended conversation Bump into another bird-watcher? Have a conversation… Weekly bird walks, winter bird feeding fillings, irregular celebrations and events… … projects Advocacy drives, adopt parts of the park, bird counts… The “Register” (print) is central to community… … content publishing … access to expertise activities oriented to … The participation of the “Big Guns, ” and “Regulars. ” Mostly F 2 F Anyone can bird watch, but sharing what you see/know is important…so the community accommodates both Note when people missing… Invite people in … individual participation While everyone pays attention to the community, no centralized efforts… … community cultivation Internal and External focus: Publishing, the “Register, ” available to media… … relationships … context Base material from: Digital Habitats: Stewarding technology for communities, © 2009 Wenger, White, and Smith

Community Name: KM 4 Dev global knowledge sharing network … open-ended conversation … meetings Once a year and only about 10% do/can participate. Email list is core of community activity … projects When funding allows. E. G. supporting Share. Fair Community knowledge wiki, content management system to bring together resources. … content publishing … access to expertise activities oriented to … Informally via the email list by asking/answering questions. With only one meeting a year, large size and diversity, KM 4 Dev focuses on enabling individual participation. Relationships mostly via meetings and core group. … individual participation While everyone pays attention to the community, no centralized efforts… Strongly external – all resources public/shared. … community cultivation … relationships … context Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith

Birdwatchers and KM 4 Dev-ers … meetings … open-ended conversation … projects … content publishing … access to expertise activities oriented to … … relationships … individual participation … community cultivation … context Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith

What can we do with this? • Identify where your community/group/team is now to assess for design, facilitation and technology stewardship. – Refocus activities to increase engagement – Identify tools and processes to support current activities • Identify where your group wants to go as a planning tool. • Look backwards and forwards as a reflection tool. Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith For phone access, dial 1 -866 -915 -8780 and click on phone icon below to get your unique PIN

Orientations What tools? How? • • • Meetings – Web meeting tools for online, shared calendars and wikis for planning, wikis, blogs, images/audio/video to capture and share during and after. Projects – Email lists/forums to coordinate, shared calendars, project management trackers, blogs to journal/report. Access to expertise – Online profiles, social networking sites, “yellow pages, ” discussion forums, blogs. Relationship – Twitter/IM to share small frequent messages, member directories, Skype/Vo. Ip for conversation. Context – Public, open websites for outward facing. Password protected for inward facing groups. • • Community cultivation – Outward facing web sites to attract members, Twitter/IM to feel connected, Skype for voice. Individual participation – RSS/aggregators, tagging, so people can craft what content they get, customizable settings on web tools, using synch and asynch Content – content management systems, blogs, wikis, podcasts, social bookmarking, tags, video/audio, images, mindmapping. Open ended conversation – email lists, forums, Twitter, chat. Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith For phone access, dial 1 -866 -915 -8780 and click on phone icon below to get your unique PIN

Togetherness Interacting Individual Separateness Publishing Group For phone access, dial 1 -866 -915 -8780 and click on phone icon below to get your unique PIN

addressing inherent community tensions personalization “new” indicators Interacting e-mail teleconference videoconference e-mail lists Use. Net polling discussion boards networking tools subscription asynchronous commenting instant messaging security chat subgroups participation statistics presence indicator Group RSS blog synchronous tagging shared filtering bookmarking interest filter content rating scheduling calendar site index member directory newsletter document management version control buddy list application sharing whiteboard wiki geomapping RSS aggregator Individual telephony/ Vo. IP Q&A systems community public page podcast scratch pad content repository Publishing search individual profile page 2007 Etienne Wenger, Nancy White and John Smith For phone access, dial 1 -866 -915 -8780 and click on phone icon below to get your unique PIN

Community Name: … meetings … open-ended conversation … projects Put a mark on the arrow to indicate … content how important a particular publishing orientation is to your community. The more important the orientation, the further out on the arrow the dot should be placed. Then draw a line between the dots. See the next example. … access to expertise activities oriented to … … individual participation … relationships … community cultivation … context Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith

Community Name: … meetings … open-ended conversation … projects … content publishing … access to expertise activities oriented to … … individual participation … relationships … community cultivation … context Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith

Community Name: … meetings … open-ended conversation … projects … content publishing … access to expertise activities oriented to … … individual participation … relationships … community cultivation … context Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith

More? Nancyw@fullcirc. com http: //www. technologyforcommunities. com Image: cc http: //www. flickr. com/photos/viamoi/3221971368/