Digital Adoption Platform Walk Me pioneered the Digital

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Digital Adoption Platform

Digital Adoption Platform

Walk. Me pioneered the Digital Adoption Platform London Berlin Paris New York City San

Walk. Me pioneered the Digital Adoption Platform London Berlin Paris New York City San Francisco Raleigh Tokyo Tel Aviv Singapore Sydney ● ● ● 2000+ customers in >35 countries 750 employees in 10 locations All major industries ● ● 3 Acquisitions: Mobile, Analytics & AI ● 30% of Fortune 500 ● 58% of Fortune 100 ● 70% of Fortune 10 >$217 M raised

Walk. Me Understands Learning and Human Behavior +$ Onboarding complete. Walk. Me drives “always

Walk. Me Understands Learning and Human Behavior +$ Onboarding complete. Walk. Me drives “always on” adoption & retention Welcome user with in-app Walk. Me onboarding Tries to replicate support content Unsure where to go Reads support content -$ Well intentioned user ™ © All Rights Reserved 3

Walk. Me Closes the Gap between Humans & Technology Revenue Impact +$ Faster onboarding

Walk. Me Closes the Gap between Humans & Technology Revenue Impact +$ Faster onboarding Discover full value of solution Easy in-app renewal and upgrade Identify engaged customers and ask for references Increase trial conversion -$ Evaluation Onboarding Retention Expansion Advocacy Customer Journey ™ © All Rights Reserved 4

Walk. Me’s Layered Approach to Adoption INSIGHTS Collect and analyze usage data and session

Walk. Me’s Layered Approach to Adoption INSIGHTS Collect and analyze usage data and session playbacks to identify obstacles and opportunities to engage AUTOMATION Better UX and higher productivity by eliminating empty clicks and tedious tasks ™ GUIDANCE Contextually drive behavior with Walk-Thrus, visual cues and strategically placed content ENGAGEMENT Shift from reactive to proactive by adding contextual rules for where, when, how and with whom to engage © All Rights Reserved 5