Digi Process Factory Workflows and forms solution concept

Digi Process Factory Workflows and forms solution concept drafting

Scope: What is Digi Process Factory for? Process streamlining and automating service for processes that: • Require filling forms and/or approvals • Are not digitalized elsewhere, e. g. as part of application development • Muita kriteerejä? ? 5. 6. 2021 2

IT (Ninjas) Workflow implementation process Need for workflow Order Evaluation Specification Implementation Testing • Fill in workflow order form with customer in initial meeting • Understand the need and implementation possibilities / complexity • Workshop for • Create tasks in Jira • Acceptance testing • Check that the • Assess priority • Estimate workload need is in Digi. Process. Factory scope • Schedule initial meeting (preliminary) • Schedule implementation start defining the to-be process flow • Focus on process streamlining • Review and approval of the documentation by customer with workload estimates • Implement tasks by customer when everything is ready • If needed, one round of changes followed by new acceptance testing Rollout

Roles in workflow implementation process Party Role Responsibilities Customer Orderer Communicates the needs of workflow users, accepts the specification and implementation IT (Ninjas) Project manager Manages communication towards customer and scheduling, coordinates technical implementation, reports project progress Facilitator Facilitates workshops to identify workflow needs and target state with customer Models/creates the specification documentation: form, process flow, application integrations, data flows, data models Technical specialist Participates in workshop, ensures technical feasibility of plans Technical developer Implements the form, automated workflow and integrations based on specifications. 5. 6. 2021 4

Service promise? ? New workflow needs will be evaluated and preliminary schedule for implementation start given in 2 weeks. A simple workflow (that doesn’t require integrations) will be implemented in 1 sprint (2 weeks), starting from the workshop Waiting time of implementation start depends on prioritization (by DTSG approved principles) and queue length. 5. 6. 2021 5

Workflow process design – let’s lean together • Make sure you bring value to the customer • Improve throughput by eliminating waste, e. g. unnecessary waiting, work, overlapping activities • Maintain a continuous development mindset 5. 6. 2021 6