Diakonos Counseling www Diakonos Counseling com Dr Stephen

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Diakonos Counseling www. Diakonos. Counseling. com Dr. Stephen F. Pringle, M. A. , D.

Diakonos Counseling www. Diakonos. Counseling. com Dr. Stephen F. Pringle, M. A. , D. Min. , L. P. C. President, Diakonos Counseling 1

MANAGING STRESS IN THE WORK PLACE Normal stress is an important part of the

MANAGING STRESS IN THE WORK PLACE Normal stress is an important part of the productive work environment. However: Unexpected……. . Ø Unwanted…………. Ø Uncontrollable……… Ø STRESS : Takes knowledge and skill to manage and direct. 2

Dr. Heidi Wenk Somaz says, Ø “If channeled correctly, stress can enhance your performance

Dr. Heidi Wenk Somaz says, Ø “If channeled correctly, stress can enhance your performance and the performance of those you manage. Of course, if channeled incorrectly, stress can be overwhelming and performance will rapidly decline. ” 3

Dr. Amit Sood of The Mayo Clinic says, Ø “Excessive stress decreases efficiency, productivity,

Dr. Amit Sood of The Mayo Clinic says, Ø “Excessive stress decreases efficiency, productivity, and creativity. Stress also weakens attention, worsens most medical conditions and hastens your escape from the present moment. Stressed brains make reactive decisions, causing countless conflicts. Understanding and working with the brain’s and the mind’s imperfections isn’t a luxury; it is an absolute necessity if we hope to survive and thrive as a species. ” 4

KINDS OF STRESS TO KNOW ABOUT Ø Ø Ø Chronic and Long Term Accelerated

KINDS OF STRESS TO KNOW ABOUT Ø Ø Ø Chronic and Long Term Accelerated and Acute Internal and External 5

Dr. David Olson says, Ø “change is inevitable, but growth is intentional. ” Ø

Dr. David Olson says, Ø “change is inevitable, but growth is intentional. ” Ø So is the case with learning to handle stress in the work place. 6

Dr. Stephen Covey’s “Principle Centered Leadership” Ø CHRONIC PROBLEMS IN ORGANIZATIONS Ø Ø Ø

Dr. Stephen Covey’s “Principle Centered Leadership” Ø CHRONIC PROBLEMS IN ORGANIZATIONS Ø Ø Ø Ø No shared vision and values. No strategic path. Poor alignment. Wrong style. Poor skills. Low trust. No self-integrity. These chronic problems will breed and sustain higher levels of stress in the work place. 7

If you could study the BEST in the following four systems, what do you

If you could study the BEST in the following four systems, what do you think you would find they all have in common? Ø An Athletic Team Ø A Military Unit Ø A Business (small or large) Ø A Marriage 8

FOUR COMMON DENOMINATORS FOUND AMONG ADMINISTRATORS AND EMPLOYEES WHO ENGAGE AND EXPERIENCE STRESS WITH

FOUR COMMON DENOMINATORS FOUND AMONG ADMINISTRATORS AND EMPLOYEES WHO ENGAGE AND EXPERIENCE STRESS WITH HIGH DEGREES OF SUCCESS……. Ø Ø Awareness Tolerance Reduction Management 9

ESSENTIAL PERSONAL SKILLS FOR EFFECTIVE STRESS MANAGEMENT Ø Self-talk Proficiency Ø Mood Management Ø

ESSENTIAL PERSONAL SKILLS FOR EFFECTIVE STRESS MANAGEMENT Ø Self-talk Proficiency Ø Mood Management Ø Behavior Regulation Ø Attitude Formation 10

FIVE PSYCHOLOGICAL DYNAMICS THAT WILL RAISE THE STRESS LEVEL IN ANY WORK SITUATION Ø

FIVE PSYCHOLOGICAL DYNAMICS THAT WILL RAISE THE STRESS LEVEL IN ANY WORK SITUATION Ø Escalation Ø Ø Ø Invalidation Ø Ø Ø Angry Outbursts Reckless Impulsivity Disrespectful Judgments Thoughtless Decisions Ø Negative Interpretation Ø Ø Negative Orientation Jumping To Conclusions ØSelfish Demands ØAnti-Team Mentality ØNon-Mission Perspective Disengagement Ø Ø Withdrawal Avoidance THEREFORE, the Mission to reduce stress in the work place would be to de-escalate when possible, validate every chance you get, engage with assertiveness, interpret with reality, andjoin the team. 11

TWELVE INDICATORS THAT YOU MAY BE COPING UNSUCCESSFULLY WITH JOB-RELATED STRESS Ø Ø Ø

TWELVE INDICATORS THAT YOU MAY BE COPING UNSUCCESSFULLY WITH JOB-RELATED STRESS Ø Ø Ø Don’t take vacations. Don’t enjoy vacations when you do take them. Don’t have a sense of humor. Don’t recognize when you are getting fatigued. Believe that busy means being productive. View change as a threat instead of a challenge. Feel that you are not in control of self or events. Do not engage in regular activity. Overuse alcohol, cigarettes, drugs, or food. Worry excessively about problems. Do not have interests outside your job. Become bitter instead of better. 12

THREE PERSONAL MENTAL RESPONSES TO THE PRESENSE OF STRESS IN THE WORK PLACE Ø

THREE PERSONAL MENTAL RESPONSES TO THE PRESENSE OF STRESS IN THE WORK PLACE Ø Suppress Ø Repress Ø Express 13

TWO LEVELS OF COPING WITH EXCESSIVE STRESS IN THE WORK PLACE Ø SELF-CONTROL means

TWO LEVELS OF COPING WITH EXCESSIVE STRESS IN THE WORK PLACE Ø SELF-CONTROL means taking responsibility for…… Ø Ø Ø Self-care attention Reactions to situations SITUATIONAL CONTROL means taking responsibility for knowing how to implement……. Ø Ø Critical Problem Solving Assertiveness Conflict Resolution Time Management 14

BUILDING A STRESS RESISTANT ATTITUDE Ø Ø Ø Ø EAR Engage and Respond MAM

BUILDING A STRESS RESISTANT ATTITUDE Ø Ø Ø Ø EAR Engage and Respond MAM Mind and Mood PPM Power Projection Mentality NAV Not a Victim DTF Dreaded Things First STP Self Talk Proficiency PSS Positive Sentiment Sustainment AARx 3 Ø Ø Ø Accept and Release Accept and Redirect Accept and Relocate 15

STRESS MULTIPLIERS Ø Ø NSO Negative Sentiment Over-ride HALT Hungry, Hurt, Angry, Agitated, Lonely,

STRESS MULTIPLIERS Ø Ø NSO Negative Sentiment Over-ride HALT Hungry, Hurt, Angry, Agitated, Lonely, Tense, Tired Ø Ø FEAR PATHOLOGY depression, anxiety, OCD, PTSD, medical (headaches, vertigo, vision, stomach, etc) Ø MORALE 16

WHEN STRESS REACHES THE RED LINE LEVEL IN THE WORK PLACE, EVASIVE ACTION WHEN

WHEN STRESS REACHES THE RED LINE LEVEL IN THE WORK PLACE, EVASIVE ACTION WHEN STRATEGICALLY TAKEN CAN BRING THE STESS LEVEL TO WITHIN NORMAL LIMITS Ø Ø Ø SUCK AIR SLOW DOWN SIMPLIFY STRATEGIZE SEEK HELP 17

LISTEN TO THE EXPERTS……. . Ø Ø Ø Ø Ø You Are What You

LISTEN TO THE EXPERTS……. . Ø Ø Ø Ø Ø You Are What You Think, by Dr. David Stoop Principle-centered Leadership by Dr. Stephen Covey Mind Over Mood: Change How You Feel by Changing The Way You Think. Dr. Dennis Greenberger and Christine A. Padesky Managing Stress: A Business Person’s Guide by Jere E. Yates Accelerated Telomere Shortening in Response to Life Stress, published in The Annals of Internal Medicine by Professor Elissa S. Epel, University of California, San Francisco Executive Well-Being: Stress and Administrators by Michael C. Giammatteo and Delores M. Giammatteo Resilient Warriors, by Robert F. Dees, Major General, U. S. Army, Retired The Mayo Clinic Guide to Stress-Free Living by Amit Sood, M. D. , M. Sc Performance Under Pressure: Managing Stress in the Workplace (Manager’s Pocket Guide Series) by Heidi Wenk Somaz, Ph. D. and Bruce Tulgan 18

Diakonos Counseling Contact Info: 4200 Little Blue Parkway, Suite 360 Independence, MO 64057 Phone:

Diakonos Counseling Contact Info: 4200 Little Blue Parkway, Suite 360 Independence, MO 64057 Phone: 816 -373 -9240 www. Diakonos. Counseling. com Thank you! 19